thewinecommunity.com Reviews 85

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We visited The Wine Community wine tasting on May 12th in Melbourne. The experience was amazing; we tasted several great wines and decided to buy an expensive bottle. The cost of the tasting ($80 for... See more

Rated 5 out of 5 stars

I have been getting wine from the wine community for about 20 years and have found their service second to none, with Rob getting to know my likes and dislikes. His manner and knowledge of wines has... See more

Company replied

Rated 5 out of 5 stars

Our consultant for the wine has a very broad knowledge of the wines he presents. Very courteous to his clients and explains the wine very well. We have been a client for this consultant for many yea... See more

Rated 5 out of 5 stars

What a service, answered all my questions and helped me track down a supplier of their wines in the UK as I was after a surprise gift for my Father who was after the red wine Parliament of Owls. Order... See more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This wine has made history!!

Back in 2020 at the height of COVID lockdowns, my sister who was visiting from Sydney was having dinner with my daughter and always have a glass of wine. They loved the taste so began searching for more bottles which was unsuccessful. After she returned to Sydney, I began searching and after almost 2 years I finally found this supplier. I bought this wine for my sister as a gift however was concerned as it would not taste the same. My daughter happened to be with my sister in Sydney and the verdict was "OMG...yes, that's it" - this wine has history. It's an absolutely gorgeous wine. Will definitely be ordering more!!

October 9, 2022
Rated 5 out of 5 stars

Web page easy to navigate and place…

Web page easy to navigate and place order and delivered very quickly .Tried this wine at a friends and I think it’s the most delicious wine I’ve had for a long time ,cant wait to open a bottle 😀🍷

September 23, 2022
Rated 5 out of 5 stars

Best red wine EVER!

I buy this wine for my friends as well as for myself…. Everyone takes one sip and then says “what is this wine?” “It’s delicious!!”
It’s simply fantastic!

July 20, 2022
Rated 1 out of 5 stars

I've read all the rave reviews and was…

I've read all the rave reviews and was expecting an enjoyable glass of wine. I had been gifted the bottle from a late family friend ( known for his good choice in wine) and looking forward to toasting him. I have a reasonably good palette , so I'm a little bit horrified at my reaction to this. I couldn't believe how disgusting it was. So so disappointed. It was unbelievably sweet as if I was drinking concentrated Ribena. Could I have had a duff bottle? Not keen to shell out £15/£18 to discover if it really is as nice as the reviews say. I really wanted to like it, but sadly, cannot recommend 😭

Following a polite request for me to remove the review as the company thought it was a case of mistaken identity. The wine in question came from a wine club which also imported wines.
My review I believe is honest, it's not meant to be offensive and I don't think it's mistaken identity. I'm not sure what else I can say. If you try the wine and like it that's great. I'm sorry I just didn't 🙏

May 24, 2022
Unprompted review
thewinecommunity.com logo

Reply from thewinecommunity.com

Hi Sarah,
Apologies for reaching out to you so long after you actually posted your review. I have flagged your review with Trust Pilot on the ground that you are seemingly based in the UK and you have made reference to "Not keen to shell out £15/£18". As we are an Australian based company we obviously trade is $$ therefore I cannot help but feel that your review is related to another company probably based in the UK. With that in mind, if I am correct in my assumption, would you mind if I politely ask you to remove/delete your review on this occasion.
Regards from TWC

Rated 5 out of 5 stars

Helpul service

I asked about a particular wine, by phone, and ended up ordering 3 bottles, assisted by a very helpful person on the other end. My wine then arrived only one week later - great service!

February 17, 2022
Rated 5 out of 5 stars

Very impressive service

This is the first time I have ordered from thewinecommunty. It seems like I had no sooner ordered than the wine was sitting on my doorstep. Such quick delivery. Very impressed.

February 1, 2022
Rated 5 out of 5 stars

Wonderful service!

Thank you to The Wine Community, my order arrived safely.
Also, thank you for looking into the late delivery. All well and now we enjoy very much the fabolous 'Parliament of Owls' wines.

December 6, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look