The Wine List Reviews 112

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Ordered a bottle online, they took the money but never sent the bottle, status is stuck on Progressing. I tried to contact the sales team but no answer. HUGE SCAM!

Rated 1 out of 5 stars

Items not received,money kept and no response from customer services regarding this. However, I still get junk email each day and they were quick enough to email me and try to convince me not to can... See more

Company replied

Rated 1 out of 5 stars

You’ve credited my account but haven’t sent an email confirmation of the order. No contact from you at all - I sent a support request over the weekend and haven’t had any response back from that eithe... See more

Rated 5 out of 5 stars

We have really enjoyed widening our our knowledge and taste . It's become an event as the box arrives and has really made us understand the subtle flavours and variations within the grape varieties an... See more

Company replied

Company details

  1. Wine Club
  2. Education Center
  3. Wine Wholesaler and Importer

Information provided by various external sources

The home wine course subscription helping you learn about wine


Contact info

2.2

Poor

TrustScore 2 out of 5

112 reviews

5-star
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3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love learning more about wine each…

Love learning more about wine each month, very interesting selection of wine and really responsive with any questions. Big fan :)

June 4, 2021
Unprompted review
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Reply from The Wine List

Thanks Lily. Lovely to hear you are learning so much and enjoying your subscription!

Rated 5 out of 5 stars

Trusted wine selectors

I've been a member for a while and think it's a great subscription. You learn a lot along the way and everything from the tasting cards to the online content looks good - but I like it most for the wine selections. It's all too easy to gravitate towards the usual suspects when shopping for wine. Wine List breaks this pattern and introduces you to bottles you'd never otherwise pick up. I see them as trusted wine selectors, and equally as good for experienced drinkers as those newer to wine.

June 4, 2021
Unprompted review
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Reply from The Wine List

Thanks Mark. Great to hear you are enjoying our selections so much!

Rated 5 out of 5 stars

The only subscription you need.

Did I cancel my gym membership to start the Wine List subscription? Maybe. Do I have any regrets? Absolutely not.

It's completely revolutionised my approach to wine drinking: I now enjoy white wine, I know what orange wine tastes like, and I'm able to look at a wine list in a restaurant and not just go for the second cheapest wine.

The company keeps improving too – since I first joined they've revamped the site and there's now videos explaining what each month's wine tastes like, online notes and a great selection of extra wines to buy.

It's really the perfect subscription – you learn a new skill (appreciating wine) and get 2 amazing bottles delivered a month.

June 4, 2021
Unprompted review
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Reply from The Wine List

We are happy to hear you are enjoying it so much! We are always working to improve our offerings and are glad to hear you appreciate these new features. Have a great weekend! Team Wine List

Rated 5 out of 5 stars

Absolutely loving this subscription

Absolutely loving this subscription. We've discovered so many new wines from smaller vineyards that we might not have found otherwise, it's always exciting receiving the package! Also, the information and tastecards means we've learned a lot about different grapes and a better understanding of wine overall. Really great service - highly recommend.

June 4, 2021
Unprompted review
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Reply from The Wine List

Glad to hear you are enjoying it and learning so much! Wishing you a lovely weekend! Team Wine List

Rated 5 out of 5 stars

Great service

Quick delivery, well designed and informative content which made for a fun evening testing and learning about the wines.
I would definitely use again!

June 4, 2021
Unprompted review
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Reply from The Wine List

Thanks so much, Alice! Great to hear you had a fun evening learning about wine with one of our boxes. Fiona, Team Wine List

Rated 1 out of 5 stars

Items not received,money kept and no…

Items not received,money kept and no response from customer services regarding this.
However, I still get junk email each day and they were quick enough to email me and try to convince me not to can cancel my subscription

June 3, 2021
Unprompted review
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Reply from The Wine List

We're really sorry to hear that your order hasn't arrived. Our team replied to your email within a hour, confirming that we'd refunded your order and would be sending out a replacement. If you'd like to unsubscribe from our weekly newsletter, and occasional offer emails, just let us know. Fiona, Team Wine List

Rated 5 out of 5 stars

Always great service

Always great service. We’ve had a few queries and responses have been received very promptly with attempts to recompense where appropriate Very pleased so far.

May 18, 2021
Unprompted review
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Reply from The Wine List

Thank you so much! Fiona, Team Wine List

Rated 5 out of 5 stars

Member Review

I have been a member of The Wine List for the last 5 months. The wines that are sent every month are of a high quality sourced from little known vineyards. The information about wine production / tasting has helped my understanding of how to appreciate different types of wine. The monthly review of the wines by Isabelle is always enjoyable.

May 6, 2021
Unprompted review
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Reply from The Wine List

Thanks so much, Roy. Great to hear that we've helped you understand more about what wines you enjoy. We love having you at the monthly tastealong too! (Isabelle says hello) Fiona, Team Wine List

Rated 5 out of 5 stars

Really enjoying my subscription

Really enjoying my subscription. Excellent quality wine and detailed tasting notes make for a great experience. It’s not cheap but the wine also isn’t cheap! Definitely worth the cost

May 5, 2021
Unprompted review
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Reply from The Wine List

So lovely to hear you're enjoying your subscription, Daniel. Thank you for taking the time to share your experience with others! We really appreciate it. Fiona, Wine List

Rated 5 out of 5 stars

Very satisfied member

I have been a member of the wine List for a year or so and really enjoy trying 2 different wines each month. The U-tube wine tastings that go with them are also very instructive. I have tried many wines i would not otherwise have done, including an orange one ! I have just signed up to 3 small glass tastings each month.

April 28, 2021
Unprompted review
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Reply from The Wine List

Thank you so much, Bruce! Hope you enjoy the new By The Glass subscription. See you at the monthly tastealong this Wednesday. Fiona, Team Wine List

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I ordered wine by the glass, which came promptly and carefully packaged through my letterbox. I drank a delicious and distinctive red, great info on the wine list site. Recommended!

April 24, 2021
Unprompted review
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Reply from The Wine List

Thank you so much. Great to hear you're enjoying our new By The Glass subscription! Fiona, Team Wine List

Rated 5 out of 5 stars

I joined the Wine List shortly after…

I joined the Wine List shortly after they started. They have a great concept with wine tasting and interesting monthly boxes of a couple of good quality bottles of wine. The customer service is also excellent.

April 21, 2021
Unprompted review
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Reply from The Wine List

Thank you so much, Colin. We really appreciate you being with us since the start! Fiona, Team Wine List

Rated 5 out of 5 stars

Great to receive unusual wines with…

Great to receive unusual wines with provenance and tasting notes. These are not mainstream wines from supermarkets. Nice idea and great customer service. New companies often have teething problems. Josh and Fiona have always been prompt and responsive at sorting out minor problems like incorrect or delayed orders

April 18, 2021
Unprompted review
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Reply from The Wine List

Great to hear you've enjoyed discovering some lesser known wines, and the team have been able to sort out any issues quickly. Thanks for being on the journey with us, Raj. Fiona, Team Wine List

Rated 5 out of 5 stars

Excellent wine and service

We have really enjoyed widening our our knowledge and taste . It's become an event as the box arrives and has really made us understand the subtle flavours and variations within the grape varieties and countries that produce . We've tried excellent wines from places we would never have had the confidence to buy from - lots to learn still but such a great company to guide us ! We have signed up friends and family too ,great birthday presents ! Thank you

April 10, 2021
Unprompted review
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Reply from The Wine List

This is so lovely to hear, Cheryl. We love that you're building your knowledge and confidence. Thank you so much for taking the time to leave us a review. And for getting your friends & family to join the community too! Fiona, Team Wine List.

Rated 5 out of 5 stars

Great subscription service

Great subscription service.

Customer Service (especially Fiona) is top notch.

I will definitely be continuing my membership for the long-run!

April 9, 2021
Unprompted review
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Reply from The Wine List

Thank you so much, Megan! We love having you on this journey with us. Fiona, Team Wine List

Rated 5 out of 5 stars

Excellent Subscription

Have really enjoyed my subscription with The Wine List.
Great wines and varied selection.
Also enjoy all the info, and their recommendations.

The team are also lovely, quick to respond, and are very helpful!

April 6, 2021
Unprompted review
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Reply from The Wine List

Thanks, Sarah! So great to hear that you've enjoyed the subscription and learning materials. Also that the team have helped you out quickly whenever needed. Fiona, Team Wine List

Rated 5 out of 5 stars

5 stars ⭐️

Fantastic service. And some fantastic products. I am very new to wine and thanks to this company I’ve found one I love. Very helpful and knowledgeable staff. it feel a bit more personal rather than a big business l can’t recommend it enough.

March 31, 2021
Unprompted review
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Reply from The Wine List

Thanks, Luke. We think you're fantastic too. So happy to hear you've found a favourite wine already! Fiona, Team Wine List

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