Have only made booking so far. Quite helpful, but price kept going up & varying from original price seen on website. Not a lot of information given & when queried told that it would be on our tra... See more
Company replied
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See what reviewers are saying
This is second time I m using the wise miser for trip booking i love the services and the most important thing I like is the payment option I booked 2 month before journey n paid in instalment so it... See more
Company replied
The bargain price he said he was giving was the same as British Airways. The price was 60 pence cheaper than British Airways, so its better to look at the airline's page before using discount websites... See more
Company replied
Pleasantly surprised having read mixed reviews. The sales assistant was extremely thorough - checked all options and found us a very competetive price with a good airline - sent us an email to confirm... See more
Company replied
Company details
Information provided by various external sources
The Wise Miser was established back in 2007 and since then we have grown from a specialist flight only to a full service online travel agency dedicated to finding the best deals for our customers. We work hard to refine our online search tools to make it easy for you to research prices and we have a dedicated team of professionals who are there to answer your questions and assist you in booking your travel arrangements. All arrangements are covered by ATOL 3448 giving you financial peace of mind.
Contact info
3 Princes Street, Mayfair, W1B 2LD, London
- 020 3011 3470
- info@thewisemiser.co.uk
- thewisemiser.com
3.5
Average
813 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful staff that make your…
Very helpful staff that make your booking stress free.
May 26, 2018
Unprompted review
Reply from The Wise Miser
Dear Mochamant
Thank you for your lovely review.
Kind regards
Customer care team
Didn’t know i’d used TWM
Booked a holiday through Citrus Travel who must have used TWM for the card transaction. No different to other providers.
May 20, 2018
Unprompted review
Reply from The Wise Miser
Dear Tom
Thank you for your review.
Kind regards
Customer care team
Good customer service
May 17, 2018
Unprompted review
Good communication throughout the…
Good communication throughout the booking process. Changes to arrangements handled very well. All elements (air, ferries, transfers, hotels) came together very well, had a very good holiday.
May 12, 2018
Unprompted review
Reply from The Wise Miser
Dear Dave
Thank you for your fabulous review. We are so pleased you had a great holiday.
Kind regards
Customer services team
Just perfect
May 10, 2018
Unprompted review
Reply from The Wise Miser
Dear Mufaro
Thank you for your wonderful review.
Kind regards
Customer services team
Ron was excellent and helped me plan my…
Ron was excellent and helped me plan my holiday
May 9, 2018
Unprompted review
Reply from The Wise Miser
Dear Satish
Thank you for your lovely review and positive comments about Ron.
We hope you have a fabulous holiday.
Kind regards
Customer services team
Excellent Customer Service
Booked within minutes, no hassle, very easy and excellent price, thank you.
May 8, 2018
Unprompted review
Reply from The Wise Miser
Dear Paul
Thank you for your lovely review.
We are pleased you are happy with the price, and we hope you have a great holiday.
Kind regards
Customer services team
Good response
Good response, helpful staff and quick results for enquires! Pleasure to do business.
May 5, 2018
Unprompted review
Reply from The Wise Miser
Dear Graham
Thank you for your review.
Kind regards
Customer services team
A reliable site
A reliable site booked a trip to Philippines via Kuwait . All documentation came through. No problematic ,and every thing easy to download and follow.
May 4, 2018
Unprompted review
Reply from The Wise Miser
Dear Barbara
Thank you for your review.
Kind regards
Customer services team
Just started to book my holidays with…
Just started to book my holidays with you, so far so good and hope that it continues to be like this.
May 3, 2018
Unprompted review
Reply from The Wise Miser
Dear Joyce
Thank you for your review. We hope you have a lovely holiday.
Kind regards
Customer services team
Quite good and cheap for flight…
Quite good and cheap for flight purchases
May 1, 2018
Unprompted review
Reply from The Wise Miser
Dear Sofia
Thank you for your review. We are pleased you were happy with the flight prices, we always aim to get the best deals for our customers.
Kind regards
Customer services team
Had efficient service
May 1, 2018
Unprompted review
First time I have used The Wise Miser…
First time I have used The Wise Miser but would definitely recommend
May 1, 2018
Unprompted review
Reply from The Wise Miser
Dear Mrs Vymetal
Thank you for your lovely review.
Kind regards
Customer services team
Good experience but the first…
Good experience but the first consultant I spoke to.was not as good as the second consultant
April 30, 2018
Unprompted review
Reply from The Wise Miser
Dear Bernard
Thank you for your review, and your comments, we do aim for a uniformly fabulous service for our customers and we will continue to do so.
Kind regards
Customer services team
This is the bit I never fill in
April 30, 2018
Unprompted review
Reply from The Wise Miser
Dear Yehuda
Thank you for your review.
Kind regards
Customer services team
I have always found the staff at The…
I have always found the staff at The Wise Miser very helpfull and would recommend them to anyone.
April 30, 2018
Unprompted review
Reply from The Wise Miser
Dear Glyn
Thank you for your lovely review of our colleagues, they do work very hard to ensure our customers receive a great service, they will be very happy to hear that you appreciate them.
We appreciate the time you have taken to review our service.
Kind regards
Customer services team
Reply from The Wise Miser
Dear Donagh
Thank you for your review.
Kind regards
Customer services team
Very good customer service ,friendly…
Very good customer service ,friendly and helpful people I would recommend wise miser to all my family and friends.
April 25, 2018
Unprompted review
Reply from The Wise Miser
Dear Mahwish
Thank you for your great review and your recommendation. We really appreciate your comments.
Kind regards
Customer services team
Great customer service.
April 25, 2018
Unprompted review
Reply from The Wise Miser
Dear Mr Shah
Thank you for your lovely review
Kind regards
Customer services team
Very bad experience
Very bad experience
They’re just after your cash and once paid no after sales help
They robbed me over non existent car hire. I’m still trying to retrieve my cash 4 months later
Ovoid
April 24, 2018
Unprompted review
Reply from The Wise Miser
Dear Mr Hannabuss
Thank you for your review, please do feel free to contact us on cs@thewisemiser.co.uk with your booking details and we would be happy to look into the matters mentioned.
Kind regards
Customer services team
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