Have only made booking so far. Quite helpful, but price kept going up & varying from original price seen on website. Not a lot of information given & when queried told that it would be on our tra... See more
Company replied
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See what reviewers are saying
This is second time I m using the wise miser for trip booking i love the services and the most important thing I like is the payment option I booked 2 month before journey n paid in instalment so it... See more
Company replied
The bargain price he said he was giving was the same as British Airways. The price was 60 pence cheaper than British Airways, so its better to look at the airline's page before using discount websites... See more
Company replied
Pleasantly surprised having read mixed reviews. The sales assistant was extremely thorough - checked all options and found us a very competetive price with a good airline - sent us an email to confirm... See more
Company replied
Company details
Information provided by various external sources
The Wise Miser was established back in 2007 and since then we have grown from a specialist flight only to a full service online travel agency dedicated to finding the best deals for our customers. We work hard to refine our online search tools to make it easy for you to research prices and we have a dedicated team of professionals who are there to answer your questions and assist you in booking your travel arrangements. All arrangements are covered by ATOL 3448 giving you financial peace of mind.
Contact info
3 Princes Street, Mayfair, W1B 2LD, London
- 020 3011 3470
- info@thewisemiser.co.uk
- thewisemiser.com
3.5
Average
813 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service specially by Rodney
November 21, 2017
Unprompted review
Reply from The Wise Miser
Dear Mrs Syedah
Thank you for your lovely review.
Kind regards
Anita Hoxha
Customer services team
Easy to book and great price
November 21, 2017
Unprompted review
Reply from The Wise Miser
Dear Paul
Thank you for your review.
Kind regards
Anita Hoxha
Customer services team
Reply from The Wise Miser
Dear Angela
Thank you for your lovely review.
Wishing you a very pleasant trip.
Kind regards
Anita Hoxha
Customer services team
Thank you for being so quick to book my …
Thank you for being so quick to book my flight to Thailand, very helpfull and very quick to sort it out, will book with you in the future.
November 19, 2017
Unprompted review
Reply from The Wise Miser
Dear G Richards
Thank you for your lovely review and your recommendation.
We hope you have a pleasant trip to Thailand.
Kind regards
Anita Hoxha
Customer services team
Pleasantly surprised having read mixed …
Pleasantly surprised having read mixed reviews. The sales assistant was extremely thorough - checked all options and found us a very competetive price with a good airline - sent us an email to confirm our requirements before he took payment. We received a confirmation email message within minutes of making the booking. The E-ticket arrived within 48 hrs of making the booking. We will definitely use them again and would recommend them to any one else.
November 18, 2017
Unprompted review
Reply from The Wise Miser
Dear Philip
Thank you for your your lovely review, and also for deciding to choose for your travel requirements. We do try extremely hard to ensure our customers get the best service possible, and we are pleased that as a first time experience you were happy with the booking service.
We hope you have a fabulous trip.
Kind regards
Anita Hoxha
Customer services team
Very very decent honest and reliable …
Very very decent honest and reliable and down to earth guy abhi was who I came across with in this agency .
I will use this guy again for my travel and will recommend him to all
November 18, 2017
Unprompted review
Reply from The Wise Miser
Dear Fahad
Thank you for such a positive review and your recommendation.
We hope you have a lovely trip.
Kind regards
Anita Hoxha
Customer services team
Excellent service.Quick,polite and …
Excellent service.Quick,polite and efficient.
November 17, 2017
Unprompted review
Reply from The Wise Miser
Dear John
Thank you for your lovely review.
Kind regards
Anita Hoxha
Customer services team
Good Price, Poor Service.
Although the price offered was good, I would be concerned at dealing with Andy again. He gave me a price which I accepted and gave my debit card details. Then the flight time was changed so the price increased. I said I wanted to think about that. Andy then threatened me that if I did not book then he would take a cancelled booking fee as he had my card details. When I told him that I would immediately phone Visa, he changed his mind.
As I said the price was good and everything else went through without a hitch.
November 16, 2017
Unprompted review
Reply from The Wise Miser
Dear Mr Foster
Thank you for your detailed review. We note that you were not entirely happy with the booking process and note your comments. Flight prices are subject to market forces therefore, they can fluctuate accordingly. Please do feel free to contact us with your booking details regarding the other issues raised and we would be happy to look into this and liaise with you directly.
Thank you for taking the time to contact us.
Kind regards
Anita Hoxha
Customer services team
very good service,
November 15, 2017
Unprompted review
Reply from The Wise Miser
Dear Ravi
Thank you for your review.
Wishing you a fabulous trip.
Kind regards
Anita Hoxha
Customer services team
Helpful booking
Helpful handling our booking but initially told 2 % charge on credit card but then at the end it was 2.5 % bit annoying
November 14, 2017
Unprompted review
Reply from The Wise Miser
Dear Michelle
Thank you for your review.
Your comments are duly noted and we have ensured our sales team have been made aware.
We hope that your forthcoming trip is an enjoyable one.
Kind regards
Anita Hoxha
Customer services team
Excellent service
I dealt with Jim and found him to be exceptionally helpful, courteous and efficient. Within less than a couple of hours my flight was booked and confirmed.
I have no hesitation in recommending their service to anyone.
November 14, 2017
Unprompted review
Reply from The Wise Miser
Dear Isabel
Thank you for your very positive review and your recommendation.
We hope you have a lovely trip.
Kind regards
Anita Hoxha
Customer services team
Very efficient and effective when …
Very efficient and effective when dealing with booking airline tickets. Very competitive prices.
November 13, 2017
Unprompted review
Reply from The Wise Miser
Dear Pritam
Thank you for your review.
Kind regards
Anita Hoxha
Customer services team
Have only made booking so far
Have only made booking so far. Quite helpful, but price kept going up & varying from original price seen on website.
Not a lot of information given & when queried told that it would be on our travel documents sent out approx. 30days before holiday
Just hope the holiday will be as good as most of the reviews seem to say.
November 12, 2017
Unprompted review
Reply from The Wise Miser
Dear Anon
Thank you for your review. Please do contact us on cs@thewisemiser.co.uk with your booking details if you have any queries about your booking. Our customer care team will be happy to look into any matters that you would like clarification on.
In the meantime, we of course hope you have a fabulous holiday.
Kind regards
Anita Hoxha
Customer services team
Very good customer care.
November 11, 2017
Unprompted review
Reply from The Wise Miser
Dear Abdul
Thank you for your lovely review.
Kind regards
Anita Hoxha
Customer services team
Excellent Customer Service by Sandeep.
Excellent Customer Service by
November 11, 2017
Unprompted review
Reply from The Wise Miser
Dear Satvinder
Thank you for your lovely review.
Kind regards
Anita Hoxha
Customer services team
The advisor was very polite and very …
The advisor was very polite and very thorough at checking all the details was correct
November 9, 2017
Unprompted review
Reply from The Wise Miser
Dear Lee
Thank you for your positive review of our booking service, we are pleased that you were happy with the process.
Hoping you have a fabulous trip.
Kind regards
Anita Hoxha
Customer services team
Reply from The Wise Miser
Dear Uyiosa
Thank you for your review.
Kind regards
Anita Hoxha
Customer services team
good and fast service used them second …
good and fast service used them second time in year
November 8, 2017
Unprompted review
Reply from The Wise Miser
Dear Sudha
Thank you for your lovely review, and welcome back! We are happy to hear that you have already used our services twice this year.
We look forward to seeing you soon.
Kind regards
Anita Hoxha
Customer services team
Great sevice.very helpful and …
Great sevice.very helpful and fast.thankyou
November 7, 2017
Unprompted review
Reply from The Wise Miser
Dear Peter
Thank you for your review.
Kind regards
Anita Hoxha
Customer services team
Good service
November 6, 2017
Unprompted review
Reply from The Wise Miser
Dear Mohammad
Thank you for your review.
Kind regards
Anita Hoxha
Customer services team
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