The Wise Miser Reviews 

813
TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

Have only made booking so far. Quite helpful, but price kept going up & varying from original price seen on website. Not a lot of information given & when queried told that it would be on our tra... See more

Company replied

Rated 5 out of 5 stars

This is second time I m using the wise miser for trip booking i love the services and the most important thing I like is the payment option I booked 2 month before journey n paid in instalment so it... See more

Company replied

Rated 3 out of 5 stars

The bargain price he said he was giving was the same as British Airways. The price was 60 pence cheaper than British Airways, so its better to look at the airline's page before using discount websites... See more

Company replied

Rated 5 out of 5 stars

Pleasantly surprised having read mixed reviews. The sales assistant was extremely thorough - checked all options and found us a very competetive price with a good airline - sent us an email to confirm... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

The Wise Miser was established back in 2007 and since then we have grown from a specialist flight only to a full service online travel agency dedicated to finding the best deals for our customers. We work hard to refine our online search tools to make it easy for you to research prices and we have a dedicated team of professionals who are there to answer your questions and assist you in booking your travel arrangements. All arrangements are covered by ATOL 3448 giving you financial peace of mind.


Contact info

3.5

Average

TrustScore 3.5 out of 5

813 reviews

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3.5

All reviews

(813)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful company

Very helpful company. Got tickets at a good price, they went out of their way to give us a call back rather than us ringing them. Very quick, easy and efficient service. Emailed atol certificate aswell as all other confirmation details.

December 17, 2017
Unprompted review
The Wise Miser logo

Reply from The Wise Miser

Dear Sir/ Madam

Thank you for your lovely review.

We hope you have a fabulous trip.


Kind regards

Anita Hoxha
Customer services team

Rated 5 out of 5 stars

Excellent service from this company,I …GET WISE

Excellent service from this company,I would recommend them to any of my friends.

December 16, 2017
Unprompted review
The Wise Miser logo

Reply from The Wise Miser

Dear Albert

Thank you for your fabulous review and recommendation.

We hope you have a great trip.


Kind regards

Anita Hoxha
Customer services team

Rated 5 out of 5 stars

Andy was so helpful and got me the best …

Andy was so helpful and got me the best flight for me. Excellent customer service and I will always use him for my flights in future being a frequent traveller in fact he did my flights to Thailand 4 years ago. Xx

December 14, 2017
Unprompted review
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Reply from The Wise Miser

Dear Joanne

Thank you for your positive review of the service provided by Andy, we will ensure he is informed. We also are very happy to hear from you as a repeat customer and we look forward to seeing you again soon.


Kind regards

Anita Hoxha
Customer services team

Rated 5 out of 5 stars

Great service

Great service. The rep was friendly and nice.

December 6, 2017
Unprompted review
The Wise Miser logo

Reply from The Wise Miser

Dear Oshane

Thank you for your lovely review.


Kind regards

Anita Hoxha
Customer services team

Rated 4 out of 5 stars

Good customer service

December 5, 2017
Unprompted review
The Wise Miser logo

Reply from The Wise Miser

Dear Bal

Thank you for your review.

Kind regards

Anita Hoxha
Customer services team

Rated 5 out of 5 stars

Very helpful and committed

December 3, 2017
Unprompted review
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Reply from The Wise Miser

Dear Mr Long

Thank you for your review.

Hoping you have a fabulous trip.

Kind regards

Anita Hoxha
Customer services team

Rated 5 out of 5 stars

The staff are so helpfull and …

The staff are so helpfull and professional, she really take away my worries of how am I going to reach home for Christmas, and Nancy make it possible. Thank you. MARRY CHRISTMAS TO YOU ALL

December 3, 2017
Unprompted review
The Wise Miser logo

Reply from The Wise Miser

Dear Mohlatelego

Thank you for your fabulous review.

Happy Christmas to you and all your loved ones too!

Kind regards

Anita Hoxha
Customer services team

Rated 3 out of 5 stars

Price you get is not the price quoted …

Price you get is not the price quoted on site pre call

December 2, 2017
Unprompted review
The Wise Miser logo

Reply from The Wise Miser

Dear Ja

Thank you for your review. You are welcome to contact us on cs@thewisemiser.co.uk if you would like us to look into matters for you, we would be happy to liaise with you directly.


Kind regards

Anita Hoxha
Customer services team

Rated 5 out of 5 stars

excellent service

excellent service. Polite and friendly

December 2, 2017
Unprompted review
The Wise Miser logo

Reply from The Wise Miser

Dear Patrick

Thank you for your lovely review.


Kind regards

Anita Hoxha
Customer services team

Rated 5 out of 5 stars

hi always very happy with your team …

hi always very happy with your team seem to always find the best price for me as its not the first time iv booked my flight with you very happy thank you for all your help

November 27, 2017
Unprompted review
The Wise Miser logo

Reply from The Wise Miser

Dear Paul

Thank you for your lovely review.

We do always aim to get the best deals for our customers and we are pleased that you have received good flights that suit your requirements.

Wishing you a pleasant journey.


Kind regards

Anita Hoxha
Customer services team

Rated 3 out of 5 stars

The purchase of my tickets through …

The purchase of my tickets through Milie was great, she was very pleasant and helpful. I tried to book other tickets to South Africa with a different person, a man who was very pushy and patronising. He almost laughed at me when I told him who much I thought I should pay for them. I ended up getting what I wanted from a different company.

November 26, 2017
Unprompted review
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Reply from The Wise Miser

Dear Michelle

Thank you for your review. We note your comments with great concern. Please do feel free to contact us on cs@thewisemiser.co.uk where we would be happy to look into the issues raised and liaise with you directly. Please be rest assured that we do take all comments made to us very seriously and certainly we will investigate the issues raised.

Thank you for taking the time to share your feedback.

Kind regards


Anita Hoxha
Customer services team

Rated 5 out of 5 stars

Good deals

Good deals, you can trust them..

November 23, 2017
Unprompted review
The Wise Miser logo

Reply from The Wise Miser

Dear Gurinder

Thank you for your lovely review. We appreciate your comments.

Kind regards


Anita Hoxha
Customer services team

Rated 5 out of 5 stars

5 Star Service! Well done!🙂

Delivered on time as stated, minimal packaging, what more can you ask for!

November 23, 2017
Unprompted review
The Wise Miser logo

Reply from The Wise Miser

Dear Nigel

Thank you for your fantastic review.

We hope you have a great holiday.

Kind regards


Anita Hoxha
Customer services team

Rated 5 out of 5 stars

So far every time I book never had any …

So far every time I book never had any concerns and the staff is great n friendly

November 22, 2017
Unprompted review
The Wise Miser logo

Reply from The Wise Miser

Dear Sunny

Thank you for your positive review. We really appreciate your comments.

Kind regards


Anita Hoxha
Customer services team

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