The Yellow Van Company Reviews 1,504

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, often highlighting their efficiency and careful handling of belongings. The service is frequently described as excellent, with many appreciating the smooth and quick moving process, making their experience stress-free. However, some customers expressed dissatisfaction with the delivery service, citing issues like unexpected delays due to route choices and additional charges for overtime. A few other people also felt that the booking process was misleading regarding arrival times, and some reported encountering rude or uncooperative staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the movers for being helpful, efficient,... See more

Service

Consumers generally express satisfaction with the service. Many reviewers praise the efficiency,... See more

User experience

Users describe positive interactions with the overall experience. Many customers report a seamless and... See more

Booking process

Customers had positive experiences with the booking process. Many found it easy, with some planning to book... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some reviewers praised the drivers for being on time,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jason and Neil were delightful. They disassembled and reassembled our heavy desk, delivered everything quickly (and with care!) and were lovely throughout. Would absolutely recommend these chaps to he... See more

Rated 5 out of 5 stars

I had the pleasure of Qudeyf & Neil helping me out for the day. I booked 3 hours just to be safe. The drop of location was 5 floors with no lift. Start to finish was done in two hours including th... See more

Rated 5 out of 5 stars

Super efficient service from Connor and Jason this morning. They were on time, looked after the property as they moved things around and very courteous/polite. A very positive experience and will use... See more

Rated 5 out of 5 stars

I chose The Yellow Van Company through a recommendation and I wasnt disappointed.Arrived bang on time I showed the 2 operatives Jason and Brijesh what i needed moved and dismantled and they just got o... See more


Company details

  1. Shipping Company

Information provided by various external sources

The Yellow Van Company is there for you when you need a man with a van. London is a treacherous place, with cowboys left, right and centre ready to take your money and run. But worry not, because The Yellow Van Company is here to save the day and restore your faith in the man with a van.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Neil + Jason

Neil + Jason
They were amazing help, a great team ! We are very thankful for this experience and would recommend them to anyone who asked for such a service!

Once again thank you !

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Super efficient service from Connor and…

Super efficient service from Connor and Jason this morning. They were on time, looked after the property as they moved things around and very courteous/polite. A very positive experience and will use The Yellow Van Company again.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Qudeyf & Neil aka super movers

I had the pleasure of Qudeyf & Neil helping me out for the day. I booked 3 hours just to be safe. The drop of location was 5 floors with no lift. Start to finish was done in two hours including the over an hour drive.

Great conversations, super helpful and respectful and careful with my belongings too.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Neil was fantastic!

Neil was fantastic!! Came early, moved fast, knew what he was doing, we got everything stacked perfectly and he was kind and polite the whole time. Checked every step of the way if I was happy and got the job done. 10/10 would hire again.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Connor and Jason arrived in very good…

Connor and Jason arrived in very good time, and were both swift, helpful and friendly throughout. I was very impressed with their attention to detail, professionalism and wouldn't hesitate to recommend The Yellow Van Company again. Thank you!

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic work by Neil and Jason

Fantastic work by Neil and Jason! They did the job within time, communicated really well and were great to deal with.such a godsend to have them help move before Christmas! Thank you so much!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, kind movers. Good communication.
Keep me updated on the day with arrival times.
We managed to get everything done I time despite all the stairs!
Would recommend.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work

This was my 2nd time using the company. Neil was my mover this time and he did an excellent work - very happy with the move.

December 17, 2025
Unprompted review

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