Thieaudio Myshopify Reviews 

69
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This is a review of the shopping experience, not necessarily the IEM's I bought (though I liked those, too). It's amazing that in today's world you can purchase something from halfway across the world... See more

Rated 5 out of 5 stars

Shipping and delivery were done asap. FYI, the carrier (DHL) said they attempted delivery, but this is false. DHL tracking ID 7503783265: 2022-09-01 21:04 MINNEAPOLIS, MN - USA, Delivery attempt... See more

Rated 5 out of 5 stars

I had some IEMs to get repaired on warranty and Thieaudio were fantastic throughout. Their customer services replied to my query within a day of asking them about getting my IEMs repaired and gave cle... See more

Rated 5 out of 5 stars

I recently purchased the Monark IV headphones, but I haven't had the opportunity to try them out yet—I'll do so shortly. However, I must say that the support service was excellent; they contacted me v... See more


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4.5

Excellent

TrustScore 4.5 out of 5

69 reviews

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4.5

All reviews

(69)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to use

Easy to use, helpful information. My item won't ship for weeks since they have to build it from scratch, but the ordering process for it couldn't have been easier.

May 17, 2026
Rated 5 out of 5 stars

Excellent product equalled by service

Excellent product equalled by service

After some research - requiring an IEM with impactful bass but not at the expense of overall balance/performance/fidelity, I opted to purchase the THIEAUDIO Origin IEM.

The order arrived from China ahead of schedule and the product didn't disappoint - fully meeting the requirement.

March 22, 2026
Rated 5 out of 5 stars

I recently purchased the Monark IV…

I recently purchased the Monark IV headphones, but I haven't had the opportunity to try them out yet—I'll do so shortly. However, I must say that the support service was excellent; they contacted me via email to confirm that the order was indeed mine.

February 24, 2026
Rated 5 out of 5 stars

First Class Repairs on Warranty

I had some IEMs to get repaired on warranty and Thieaudio were fantastic throughout. Their customer services replied to my query within a day of asking them about getting my IEMs repaired and gave clear and helpful instructions on the process. I sent my IEMs to them and throughout recieved updates from their customer services team about the repair. Once completed they updated me, asked for a return address, and sent the IEMs back with full tracking. They arrived within 1 week fully repaired, and all of this was done for free, with the exception of the cost of me shipping the IEMs back to them. First class service all the way!

December 29, 2025
Rated 5 out of 5 stars

Exemplary service

Professional, courteous and quick service. Reasonable price. Unlike many manufacturers who only care to move product and lack after sale support, Thieaudio provides quick support and great workmanship.

September 18, 2025
Rated 5 out of 5 stars

Great experience!

Very smooth experience overall with ThieAudio. They reached out proactively when they found that I hadn't selected a color for my IEM order, and shipped it to me in record time! No complaints.

June 19, 2025

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