Thieaudio Myshopify Reviews 

Terrible service, they denied my purchase with my card and I was unable to make it in any way, I was willing to send my documents to the seller but not even then, I use the card for everything and it is never denied, but when it goes through your system everything is cancelled.

I have not received the product or any updates.

Store has no notation that the item is in or out of stock.
If they're making 400$ USD because it's their tuning method of a 20$ product, I think they should be able to get a supply chain together a bit better.
They at least refunded the item relatively easily, but I don't appreciate customer services that tell me I should have known it was out of stock and then I go an double check the website and see nothing about availability.

Item has not shipped in 5 business days.

Will update review if it ships within the next 2.

I wanted to cancel an order and they refused even though it hasn't been shipped and their policy allows for unopened products to be returned for a full refund. Seems silly and a waste of time.

Excellent service, I received my product well before the estimated delivery date.
Super happy with my purchase.

Canceled my order due to fraudulent idk what their loss for 1k

This is a review of the shopping experience, not necessarily the IEM's I bought (though I liked those, too). It's amazing that in today's world you can purchase something from halfway across the world and it shows up at your door just a few days later, no problems. Thieuaudio did very well with this transaction.

DHL is an absolute pain in the dick to receive from. Your shopping and shipping was FAST! I just wish it weren't through DHL. Appreciate all that you do and continue to work on.

Item came when expected and was in very good condition

Headphone and the packaging is great. Experience ordering from the website is not very good because the website did not load properly I think

I purchased the ThieAudio Wraith. The sound is decent for the price, but buyer beware: ThieAudio does not support this product.

The Wraith uses unique pads that attach to the earcup with velcro, so typical third-party pads are not compatible with this headphone.

ThieAudio customer support informed me they do not have replacement pads, and they are unable to recommend any third-party manufacturer that makes a Wraith-compliant pad. Once your pads wear out, you will be out of luck.

I recommend getting a different headphone that uses a non-proprietary pad.

Well I haven't gotten my item yet, but I know it will have been worth the cash

Solid product, fast and secure delivery

They haven't shipped out my order yet even though it's in stock and like a week.

As much as I love the sound of the iems the build quality is pathetic, the contract points of the own with the cable started wearing out after 4 months of usage

A very enjoyable experience, what iem I highly recommend