I'm incredibly impressed with the service from Things Engraved. They were fast, verified the mock-ups with real humans, and sent it out so fast that my package arrived sooner than some Amazon stuff I... See more
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Company details
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Things Engraved originally “opened shop” in 1982, with less than a dozen locations across Canada. Over the years, the company expanded into more than 100 retail locations stretching Coast-to-Coast. With changing times came changing strategies, and in January 2020 the company was purchased by online retailer Bloomex Inc., who introduced and implemented a successful online sales model which allowed both existing and new customers the opportunity to order the same high-quality, personalized gifts they have come to know and trust from the comfort of their homes – no need to go to a busy mall. They also reinvented their retail locations into trendy boutique style, retail storefronts offering one-stop mixed-market gift shopping with custom personalization done on the premises. For decades, Things Engraved has been the premier destination for Canadians seeking personalized gifts to mark that special occasion with a custom engraved or embroidered gift that is sure to be treasured. We have also recently started offering sublimation products – a process which allows you to personalize virtually anything! We now offer UV Printing, DTG, DTF and so much more! Under our new leadership, we will continue to offer the best personalized gifts that Canadians want at competitive prices.
Contact info
4095 Belgreen Dr, K1G3N2, Ottawa ON, Canada
- 1-800-363-5053
- customerservice@thingsengraved.ca
- thingsengraved.ca
Hasn’t replied to negative reviews
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Excellent customer service
Excellent customer service, easy to order and fast shipping. They were amazing and the quality was perfect. Amazing experience! Highly recommend!
Everything was great
Everything was great. I got my answers very fast with the pictures of my future orders and I received my order way faster than was promised. Thank you so much.
Absolutely wonderful experience!
The team at Things Engraved were so wonderful to work with! They were prompt in their responding, very adaptable to my requests, and open to feedback with giving their own creativity in the design. Because of this, I had a wonderful custom product designed and delivered for the holidays!
Such a fast experience
Such a fast experience even though it was so close to Christmas. I loved the final product it was beautiful and elegant.
Disappointed in quality
Quality of item wasn't the greatest, for the price. Engraving didn't look great, it wasn't centered properly. Communication not great. Would not order online again.
great experience
It arrived before Christmas and exactly like the mock up that I was shown. thank you!
Fantastic customer service!!
Fantastic customer service!!! Quick and wonderfully done order!!
I really appreciated how I was sent a…
I really appreciated how I was sent a mock-up before commiting fully, it made me feel at ease knowing what I was receiving. It came fast and it was a beautiful piece!
Great quality!
The pictures on the mugs looked incredible!
The customer service was great asking me before hand what options I would like, the mugs were large enough for soup! I am very pleased with the service!
Great Designers
The designers made my memorial ornaments exactly as I wanted. I was kept informed of the progress every step of the way. I will definitely be ordering again.
Great Experience!
From the get go I appreciated their patience between online chats which was helpful & a Christmas buy! CS chat help allowed a mock up of the gift & their suggestions helped seal the deal. Highly recommend & will shop with Things Engraved again in future🎄
Cheers!
Great customer service
Great customer service. Mock up was created quickly and delivery arrived within a day! Very happy with this purchase.
Great service and product
The product was as described and…
The product was as described and delivered on time.
The service was rapid
The service was rapid. The responses to my queries were immediate. The turnaround time was incredibly fast and hte product was exactly as described and beautiful! The price was very reasonable too.
Amazing quality Medical Alert Engraved Bracelet
Although it was a little pricier then I expected ( only bc I wanted it before a Christmas ad it was a gift). I am pleasantly surprised. The quality is amazing. I would definitely order from this company again. Extremely professional and arrived on December 22nd. Yaay!
Five stars every single time!
Five stars every single time I order through Things Engraved! Their customer service is second-to-none, with friendly and knowledgeable staff. But just as importantly, their products are great quality - and the added bonus of customization makes every gift purchased extra special.
We got EXACTLY what we were looking for.
Web site was easy to use and the feedback and responses from the team were great. We ended up with exactly what we wanted.
Fast & Helpful Service
They were prompt to reply, easy to work with, my order was processed, shipped and received much faster than I expected!! I will most definitely reach out to Things Engraved for any future personalized items.
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