I'm incredibly impressed with the service from Things Engraved. They were fast, verified the mock-ups with real humans, and sent it out so fast that my package arrived sooner than some Amazon stuff I... See more
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Things Engraved originally “opened shop” in 1982, with less than a dozen locations across Canada. Over the years, the company expanded into more than 100 retail locations stretching Coast-to-Coast. With changing times came changing strategies, and in January 2020 the company was purchased by online retailer Bloomex Inc., who introduced and implemented a successful online sales model which allowed both existing and new customers the opportunity to order the same high-quality, personalized gifts they have come to know and trust from the comfort of their homes – no need to go to a busy mall. They also reinvented their retail locations into trendy boutique style, retail storefronts offering one-stop mixed-market gift shopping with custom personalization done on the premises. For decades, Things Engraved has been the premier destination for Canadians seeking personalized gifts to mark that special occasion with a custom engraved or embroidered gift that is sure to be treasured. We have also recently started offering sublimation products – a process which allows you to personalize virtually anything! We now offer UV Printing, DTG, DTF and so much more! Under our new leadership, we will continue to offer the best personalized gifts that Canadians want at competitive prices.
Contact info
4095 Belgreen Dr, K1G3N2, Ottawa ON, Canada
- 1-800-363-5053
- customerservice@thingsengraved.ca
- thingsengraved.ca
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Quick response & high quality product
From selecting an item from the online catalogue to receiving my order, it was quick & seamless. I appreciated the help in customizing my design, as well as confirming my shipping requirements to ensure I received the item on time. Overall, a great experience. Very happy with the product I received.
Very very fast turn around
Very very fast turn around. Excellent experience. Top quality product. Great follow up.
Custom Service for Custom Fridge Magnets
I ordered some magnets for my fridge. Things Engraved sent me a mockup to confirm they were to my liking. They then made the magnets and followed up to ensure delivery was satisfactory. Very nice experience.
Great experience and product!
Thanks very much for making this gift purchase so easy! The customer service was excellent… quick and thorough email responses, change to the shipping handled easily, fast delivery, very nice product! Overall a 5 star experience!
Excellent customer service
My experience with Things Engraved was great! The only reason for the 4 stars was that I was very unsatisfied with my original order the colour was not at all what the online image and mock up looked like. However, their customer service to rectify the situation was excellent! They were understanding of my issue, responded quickly to my complaint, and ensured I was satisfied with the new product. I would definitely use them again and would recommend them to anyone looking for custom engraved merchandise.
Very easy
I thought online ordering may be problematic but I was wrong. Communication was great - sent in my design - received a proof and made some corrections -received the final proof and received my order in 10-12 days ( this was during holiday season).
All good and as expected. Thanks
Things engraved made a customer for…
Things engraved made a customer for life by resolving a missing parcel. Thank you so much for your excellent customer service. It does not go unnoticed. Thank you!
Excellent service and products
Lots of selection, easy online ordering process, and I appreciated the mock-ups for review before finalizing my order. Doesn't get any easier or better.
Super Customer Service
It was easy to create a design with the Things Engraved Team online team. They were fantastic!
Quick and easy custom design …
I had a custom design done and it was fast and seamless and easy, and extremely inexpensive. I'd definitely use your services again.
Item recieved promptly and beautifully…
Item recieved promptly and beautifully made as designed. Very happy, thank you!!
Whole process was So quick and easy…
Whole process was So quick and easy from start to finish! From approving the design and turn Around to sending it out.
Great!!
The quality of the items is great. We can contact the team via email to get the design mock up confirmed before printing. They team diligently followed up to get my design confirmed. I had a bulk order with different items with each item having different printing and different quantity. I got the correct numbers for each type and printing ordered all matching correctly. The only confusion happened was due to the many bulk orders, they mentioned the production stopped, and would not be able to continue my order, but 2 days later confirmed they had the order back in production. Since the numbers were in bulk, I got the delivery in 2 packages. Though I did expedited shipping, I got only 1 package on the expected day, the second package arrived a little late on the next day. But overall I'm happy I got all my pieces intact and in good quality.
Great but 5 days late for Christmas
The product is perfect. Just disappointed that it did not arrive prior to Christmas as promised.
The gifts turned out beautiful
The gifts turned out beautiful, better quality that I had expected. My experience was great, the communication and efficiency was very much appreciated. They were able to design the products and send to me for approval very quickly as well as ship out for delivery. I would definitely order again
Quick service and quality stocking
They were very helpful
Great quality quick turn around and…
Great quality quick turn around and loved that they sent an email of the draft
Incredible experience
Incredible experience! I received an email within an hour after I placed my order to confirm the mock up, and the order was shipped the following morning. It arrived in the time it said it would and the engraving was perfect!
10/10 would recommend.
Went beyond my expectations for an online store and super fast, even at Christmas time!
Getting something custom made right before Christmas was surprisingly easy using Things Engraved. They were able to create something even more custom than what the picture suggested making the gift beyond my original expectations!
My husband and son haven’t taken off their necklaces since they opened the boxes on Christmas Day ! 🤍🤍
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