I'm incredibly impressed with the service from Things Engraved. They were fast, verified the mock-ups with real humans, and sent it out so fast that my package arrived sooner than some Amazon stuff I... See more
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Company details
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Things Engraved originally “opened shop” in 1982, with less than a dozen locations across Canada. Over the years, the company expanded into more than 100 retail locations stretching Coast-to-Coast. With changing times came changing strategies, and in January 2020 the company was purchased by online retailer Bloomex Inc., who introduced and implemented a successful online sales model which allowed both existing and new customers the opportunity to order the same high-quality, personalized gifts they have come to know and trust from the comfort of their homes – no need to go to a busy mall. They also reinvented their retail locations into trendy boutique style, retail storefronts offering one-stop mixed-market gift shopping with custom personalization done on the premises. For decades, Things Engraved has been the premier destination for Canadians seeking personalized gifts to mark that special occasion with a custom engraved or embroidered gift that is sure to be treasured. We have also recently started offering sublimation products – a process which allows you to personalize virtually anything! We now offer UV Printing, DTG, DTF and so much more! Under our new leadership, we will continue to offer the best personalized gifts that Canadians want at competitive prices.
Contact info
4095 Belgreen Dr, K1G3N2, Ottawa ON, Canada
- 1-800-363-5053
- customerservice@thingsengraved.ca
- thingsengraved.ca
Hasn’t replied to negative reviews
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So easy working with Things Engraved…
So easy working with Things Engraved for a special gift for my Synchronized Skating team. I emailed with a file of a logo and an idea of what I wanted and they got back to me super quick with mock ups. I ordered them Monday and received them Friday! I will be ordering from them next year for more gifts.
Valentines Present
Wanted a small light present for my wife that fits nicely in my suitcase for Valentine’s Day, as we will be flying to St. Martin on that day. The selection of products from Things Engraved was great and the speed of production and delivery was incredible.
Very personal service
Very personal service. The mock-up examples were adjusted to exactly what I wanted. Great to see the final product before it is printed! The only downside is that I ordered white and bronze water bottles, and the bronze ones look silver. They are still very nice.
shopping experience
The agent Irene was responding to my inquiry very quickly and effectively. I have received the order for our company employees in a timely manner.
Excellent service! Would recommend!
Excellent customer service and super quick processing and delivery time! Very happy with this purchase.
Order of a Photo Block
My Photo Block has arrived on time today, right to our door. Much appreciate the timing and effort placed into the delivery - in spite of the extremely stormy day yesterday!
I appreciate the help with placing my order - dealing with uploading and changing the format of the block after I saw the mock-up. It has arrived with the size of 5x7, but I very much like it as it is. Thank you for your resolution!
Excellent customer service and…
Excellent customer service and products! Staff are friendly and make the ordering experience a breeze. Our go to for customized products.
Love everything about my 16…
Love everything about my 16 personalized shot glasses for my husband . Great customer service , easy to work with , shipping great and amazing work ! Thank you
I recently ordered a blanket with a…
I recently ordered a blanket with a photo on it. I really wasn't happy with how the picture turned out. They offered to redo the blanket at no additional cost. When I received the new blanket I was extremely happy with how the picture turned out!
Quality work
Quality work, with quick turn around, easy access to pick up location, just have to make sure you get there before 4pm.
I ordered a custom jewelry box on…
I ordered a custom jewelry box on Saturday. By Monday I was provided a mock up and by Tuesday I had the item in my hand. It doesn’t get any better than that. This is the gold standard way of selling online. I’m beyond impressed with their service.
Superb Customer Service
The customer service was superb from beginning to end. Their communication was consistent, prompt and appreciated. The order was packaged with care and the products exceeded our expectations! I will absolutely be ordering again and recommending to my colleagues, family and friends for their engraving needs.
The product turned out beautifully
The product turned out beautifully! Could not be more thankful to the folks at Things Engraved!
Products ordered arrived exactly as…
Products ordered arrived exactly as described and ready for giftig with personalized messages!
Will be ordering more again!
The delivery was quick and on time. The items were exactly as imagined and I am very satisfied. Thank you so much!
Great I love it
Stockings look great and well put…
Stockings look great and well put together!! They are perfect !
Scratched upon receipt
The item arrived with many scratches all over it. This damage doesn’t appear to have been done during transit. We don’t want to give our friends a scratched gift for their wedding.
The customer service was amazing and…
The customer service was amazing and the delivery was quick too.The products i ordered are so beautiful. I just wish the color of the writing on the jewelry box was a bit darker like in the photo of the sample.
Thank you
Nesreen
Munisa was a great help at the…
Munisa was a great help at the beginning. Only glitch was with Canada Post delivery system. It took 24 hrs to get problem resolved which was where they said they delivered it to. Finally delivered it to my doorstep and the product I ordered was perfect & as I had ordered it. Thank you. D
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