Think Sport Reviews 380

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them to be exactly what they needed and effective for their intended use. Many people highlight the ease of the ordering process and the quick, reliable delivery service, often noting that items arrived on time or even sooner than expected. However, some customers also noted issues with sizing charts being inaccurate, leading to products that were too large or too small. A few other people also felt that the product descriptions could be clearer, particularly regarding specific product variations or features.

What people talk about most

Product

Consumers find products to be positive, often praising their effectiveness and value. Many reviewers found... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the fast and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the products for being well-made and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had difficulty buying original Theraband resistance bands as many sellers offer other brands or looped bands. Think Sport offered a set of light to medium branded latex bands which are perfec... See more

Rated 5 out of 5 stars

I purchased the wrong size brace and returned it without any hassle. Even had help getting making the correct measurement over the phone by a very helpful lady member of staff 10/10

Rated 5 out of 5 stars

Great website, good communication,fast delivery. Unfortunately I had to return the item as it did not work for me but this was dealt with really quickly. I will definitely shop here again.

Rated 5 out of 5 stars

...and communication. The item was a brace to support my wife's knee during skiing - so although it fits well, I can't comment on how well it performed yet


Company details

  1. Sporting Goods Store

Written by the company

Trusted by Athletes, Physios, and Sports Professionals Across the UK. At Think Sport, we’re passionate about helping people stay active, recover faster, and perform at their best. Whether you're a professional athlete, weekend runner, physiotherapist, coach, or gym owner, we supply the expert-grade products you need to support injury recovery, rehabilitation, and peak performance. From knee supports and back braces to massage tools, hot/cold therapy, and sports taping, our extensive range is carefully selected to meet the needs of everyone from fitness beginners to elite sports professionals. Why Shop with Think Sport? 🏃 Specialists in Sports Injury & Recovery Gear 📦 Fast, Reliable UK Delivery 💬 Informed Support from Real Product Experts 💪 Used by Physios, Clinics, and Sports Teams 🧾 Bulk Discounts for Trade and Teams Available We work closely with physiotherapists, chiropractors, personal trainers, and sporting institutions to supply tried-and-tested equipment that supports recovery, improves mobility, and helps prevent re-injury. All our products are sourced from trusted, clinically backed brands, with detailed guidance to help you choose the right solution. Who We Serve While Think Sport is trusted by trade clients like physiotherapy practices, gyms, sports clubs, and schools, we’re equally proud to support individual customers who want to take recovery into their own hands. Whether you’re recovering from a strain, managing a chronic condition, or preventing injury, we’re here to help. What Customers Say Our customers rate us highly for fast service, accurate advice, and reliable products that make a real difference. At Think Sport, we believe in practical solutions backed by expertise—and we’re here to support your journey to better movement, strength, and health.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

380 reviews

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Rated 1 out of 5 stars

Very irresponsible seller

The size chart for the Podalux shoe is clearly inaccurate. I purchased based on the chart, but the shoes arrived far too large. When I contacted customer service, they were unhelpful, claiming it was the manufacturer’s sizing. However, as a reseller, you have a responsibility to inform customers if a product typically runs large. No effort was made to resolve the issue, and you refused to offer a refund or exchange, despite the sizing error being your responsibility.

July 28, 2025
Think Sport logo

Reply from Think Sport

Dear Zara,

Thank you for your feedback.

I am very sorry that we were unable to offer you a return for the shoe you purchased.

Some items we sell are non-returnable on hygiene grounds if they have been opened or used.

We have checked with the manufacturer and they have confirmed that the sizing they have provided us is correct.

We can only accept a return of this product if it has not been opened. If this is the case, please can you send us a photograph showing that the item and the packaging is intact and we will review your request to return your order.

Kind regards,

Tony
Thinksport.co.uk

Rated 3 out of 5 stars

Think carefully which one to get after a hip replacement. The hip one might be the wrong one.

For recovery after a hip replacement, a friend recommended the AirCast Cold Cuff. It had worked wonders on their knee. Went for the hip & back model -- but it turned out that ice was needed all the way up the *thigh*, whoopsie. That's on us. Used the hip cast around the leg while the XL *Thigh* attachment was en route, and it was effective. The XL Thigh version though, suffers from scale issues: all of the water in the base unit drains into it, leaving a lump of ice and no water pre-cooled for circulation/replacement. Sooo.. do get the knee one; do get the hip one (to use on thighs) l don't get the thigh one.

July 11, 2025
Think Sport logo

Reply from Think Sport

Dear Kidari,

Thank you for your feedback.

I am sorry to hear the thigh cuff has not performed as expected.

These units are a great way to aid recovery and should all work in the same way.

It may be that there is a fault with your thigh cuff, as we have not received any feedback reporting the issue you describe.

I would be grateful if you could send us an email with a description, and if possible, a photo, of the issue and we will raise this with the manufacturer for you.

I hope you are recovering well and I look forward to hearing from you.

Kind regards,

Tony
Thinksport.co.uk

Rated 5 out of 5 stars

Quick, efficient and reliable

I rang to check about the item, my questions were answered quickly and my order placed without any trouble. The item arrived when stated and was exactly what I wanted.
Excellent company to deal with and would use again.

July 7, 2025
Rated 5 out of 5 stars

An excellent experience …

Product and delivery cheapest available at time of purchase.
Speed of dispatch to courier was Usain Bolt super quick.
Courier delivery was equally quick.An extremely excellent experience.

June 13, 2025
Rated 1 out of 5 stars

The product did not arrive.

The product did not arrive.

June 3, 2025
Think Sport logo

Reply from Think Sport

Dear Mr Benfield,

Thank you for your feedback.

I have checked the Royal Mail tracking service and your order shows as being delivered on 4 June 2025 at 14.38 hrs.

The tracking details and link are available in the dispatch email we sent you.

If you are unable to find your order, please let us know (email: helpdesk@thinksport.co.uk) and we will raise an investigation with Royal Mail for you.

Kind regards,

Tony
Thinksport.co.uk

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