Hi thank you! it's 41520 My favourite online store by far, the quality of the t shirts is absolutely second to none add in the fact that the designs are top tier, perfect I couldn't praise them more... See more
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Review summary
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Reviews shaping this summary
Faultless experience. Ordered a last-minute Christmas present two days before the big day and it was packed, shipped and received on Xmas Eve. Not only that, but the quality is impeccable, and in... See more
Company replied
Fantastic quality clothing. The designs are so unique. My husband loves the tattoo inspired designs that have meaning behind each one. Has many hoodies (slightly gutted there are no hoodies curr... See more
Company replied
I've ordered from them a few times now and every item I have has been of great quality, the shirts especially are super soft and hold up really well even after multiple washes. No complaints whatsoeve... See more
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Company details
Written by the company
Alternative clothing, art & accessories - Inspired by hardcore music and tattoo culture.
Contact info
Unit 5 Mandale Park, Canon Street, TS1 5AJ, Middlesbrough, United Kingdom
- sales@thirteensupply.co
- thirteensupply.co
4.8
Excellent
106 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Love this company
Love this company. T shirts feel great on and wash really well. I am going to hang the no place for hate print in my classroom. Look forward to more designs. Going for the no place for hate t shirts next.
September 20, 2025
Unprompted review
Reply from Thirteen Supply Co
Hi Kay - what a lovely review to receive! We're so pleased to hear you are happy with the quality. We couldn't think of a better place for the print than a classroom - we absolutely love this idea! We would like to show our appreciation by offering a discount code off your next order with us. If you are happy to do so, please send us an email at sales@thirteensupply.co so that we can arrange this. Have a great rest of your week.
Amazing customer service from Leah @TS…
Amazing customer service from Leah @TS Coy. Went the extra mile (actually was more like five) and bent over backwards to accommodate/fix my shoddy admin and incorrect ordering TWICE!
The designs are fabulous. 101% recommend.
September 19, 2025
Unprompted review
Excellent
I've known of this company for years but haven't bought anything until now. A discount code was advertised, so I ordered a tshirt. For the price, it is really nice quality (so soft!) and a really nice design. It arrived quickly and was packaged really nicely. I'm very happy with my new tee.
September 15, 2025
Unprompted review
Reply from Thirteen Supply Co
Hi Kathleen, thank you so much for your review. We're so pleased to hear you've been a fan for a while and finally decided to shop with us - the support means a lot to us as a small business. We always enjoy hearing when customers enjoy the quality of our products so thank you for sharing. We'd love to send over a discount code if you are happy for us to do so? You can either contact us via email at sales@thirteensupply.co or let us know via socials and we can send across a code. Have a lovely day!
Fantastic quality t-shirts
Fantastic quality t-shirts which are even better in person than in the photos. I have bought several over the last while and they last really well and look better with wear. Would highly recommend - just ordered another one.
August 17, 2025
Unprompted review
Reply from Thirteen Supply Co
Good morning - thank you very much for taking the time to leave us a review! We are super pleased to hear your positive feedback regarding the quality. We would love to show our thanks by offering you a 20% discount off a future order. If this is something you would like, please get in touch with us at sales@thirteensupply.co and we can get this discount linked to your account. Thanks again & have a great day.
QC failure, purposefully difficult returns
Confirmed defective item sent to me and I contacted immediately them about it. They were weird about the return. Saying I'd only have a 7 day window for it and that I'd need to choose the date that window started, then that I couldn't choose that date, then that they were going to do it on a date they've chosen. Which is a future week when I cant actually get to the post office. So now through no fault of my own I won't be able to return the defective item that I've been sold, I won't be able to use it, and I'm down that money I paid for it.
Its a shame because their art work is lovely, the materials feel decent, but if I can't trust them to send me an item without major faults and I can't return that faulty item without jumping through a load of weird hoops no other business has, then I can't trust them on any future purchases either.
Eta in response to the below:
Been shopping online for over 20 years and have never had this much trouble returning an item, not even internationally. This company is in the same country I am, and its the only one so far that's decided to use this weird return system that means customers only have seven days to return an item starting on a week day. When I was told to choose a day I was not told that they had to be in office on the day chosen, and I shouldn't have to tell any company my personal schedule as suggested in the response below to be able to initiate a return. I was also not offered a partial refund this is a blatant lie, I was offered £10 off a future purchase on their site.
Someone else mentioned there is a lack of care in their dealing with customers and reading the other negative reviews I would agree that this is unfortunately the case. The correctly made products will be decent quality. But if you are unlucky enough to get sold an item with issues then get ready for unnecessary hassle and then to be told in not so many words that you are the problem. There is also no way that they failed to notice the misprint on this tshirt after making or before sending it out.
For transparency in the email following their below comment they are now giving me the additional option of owning a printer and self printing a lable and then waiting at home for an unspecified amount of time for a pick up, which they themselves have bizarrely indicated usually isn't great... and might not even get the return back to them???
Edit 2: contrary to what was discussed they have now sent me a print at home label for a totally different service they have not mentioned at all before that needs to be used by monday. I still do not have my own printer to print a label. I'd assume incompetence but at this stage it's unlikely.
August 22, 2025
Unprompted review
Reply from Thirteen Supply Co
Hi - thank you for taking the time to leave us feedback. Whilst we take on board everything you have said here, we just wanted to clear up some things as we believe there has been a misunderstanding. We are sorry to hear you believe we have been weird about making a return to begin with. You did contact us to make us aware of the fault and we offered to either issue a full refund and cover returns postage, or offered a partial refund if you wanted to keep the item (which you choose not to do and this was absolutely fine as we completely understand why you would not wish to keep a misprinted/blury t-shirt). We apologised for the fault and any inconvenience, and we stated due to the item being placed in "Last Chance", it was discontinued, and we could not offer a replacement (due to the screen already being stripped of the design). The point regarding the 7 day window, is not us stating you only have a week, but that the returns label we supply you with is only valid for this timeframe; we cannot change the length and have no control over this. This is why we asked you to pick when would be best, as we wanted it to be at a convenient time for you. At this point, we did not know it would be difficult for you to get to the post office. We also stated within this same email that we do not work weekends. You replied and requested to start the label on a Sunday, which we explained we do not work weekends. Please note this is not us being awkward, but the post office is not open on Sundays and as a small business of 3, we also have days off, these being weekends. I asked if sending it as a priority first thing Monday morning would be OK and also stated we were happy to look at other options if not. To which you replied, "Just do whatever. I'll either manage to get it back or I won't" - this makes it difficult for us to know what is best to do, as communication isn't great and we felt we tried our best to accommodate. You did not state the week was unsuitable; you just said you only get one opportunity per week to do such tasks, which we assumed would still be fine as it would fall within the 7-day timeframe. In summary, we are sorry you have received a faulty item. We are more than happy to cover returns postage and issue a full refund - we use Royal Mail for this and postage labels are only valid for 7 days. We are not asking you to jump through unnecessary hoops and we offered to look at alternatives if this was unsuitable but you did not want to know. We felt we tried to resolve this as best we could and we have emailed you again to try to resolve this.
All great
All great. Really nice designs, quick delivery and great eco-credentials. No plastic packaging! Thanks guys!!!
August 22, 2025
Unprompted review
Reply from Thirteen Supply Co
Thank you so much for the review David! We have sent over a discount code as a thank you. Have a great day.
I've ordered several tops
I've ordered several tops, pin badges and other items.
Love the designs and the quick delivery. Forever checking out the new lines
August 21, 2025
Unprompted review
Reply from Thirteen Supply Co
Hi Robert - thank you for your review! We can see you have placed a fair few orders with us and this means a lot to us. We're really pleased to hear you like the designs and we plan on bringing out a new collection within the coming weeks to celebrate Halloween! To say thank you - I have emailed over a code for you to use off a future order. We hope you have a great week and thanks so much again.
Third time using this amazing small…
Third time using this amazing small business. Such helpful and lovely people. T-shirts are amazing quality and wash lovely.
August 14, 2025
Unprompted review
Reply from Thirteen Supply Co
Thank you so much for leaving us this very kind review Jenny - we're so pleased to have you as a customer and glad to know your experience has been a positive one. It really helps us grow our business and get the word out their for other potential customers! Have a great day and we are always happy to help if you need anything in the future.
Returning customer, as happy as before.
Having already bought 2 t-shirts and being amazed by the quality of the fabric, print and postage (sent in a lovely box and the t-shirts in side being nicely wrapped in black paper).
When my wife asked me what I wanted for my birthday I knew where I was going!
Bought 4 new t-shirts and they are as brilliant as the first lot.
The fabric is lovely and soft, a great feeling against the skin. The print is spot on on all the tops, again great packaging, really happy again with them.
July 28, 2025
Unprompted review
Reply from Thirteen Supply Co
Good morning Owen - thank you for leaving us such a great review! We are thrilled to hear you enjoyed the whole experience with us, from the quality to how we send the products out to you. We appreciate you shopping with us for your birthday too - hope you had a great time celebrating. We would love to send over a discount code (maybe could be seen as a belated birthday gift) to say thank you for the review. Please contact us at sales@thirteensupply.co for us to be able to share the code with you. Thanks again!
Great designs
Great designs. Great T-shirts. Fantastic quality. This is my second order with them and I’m sure it won’t be the last. Have been after a small in the ‘Rot with me’ design and my only critique would be I wish they would come back into stock a little quicker but it certainly wouldn’t put me off ordering.
August 4, 2025
Unprompted review
Reply from Thirteen Supply Co
Hi Jenny - thank you for taking the time to leave us a great review! We're really pleased you are a returning customer who enjoys the t-shirts and quality. We would love to show our thanks by sending you over a discount code. I believe I have found your order but just wanted to check and get your permission to contact you first? You can confirm this by contacting us at sales@thirteensupply.co - thanks again!
Sick designs
Sick designs, amazing quality and great customer service. Will definitely be a repeat customer!
August 2, 2025
Unprompted review
My favourite apparel company.
Love the designs! Always amazing quality items and excellent customer relations! Found them on Instagram a while ago and have always been excited to see what's coming next. If you love tattoo culture and alternative fashion at affordable prices they're the one for you. Keep up the good work!
August 1, 2025
Unprompted review
Reply from Thirteen Supply Co
Hi Billy - what a great review to end the week! We very much appreciate you taking the time to write this. We can see you've supported us for a while now, which really means the world to us as a small business. I believe I have found your most recent order on our system - just wanted to check you are happy for us to contact you with a discount code to say thanks! You can also contact us at sales@thirteensupply.co if you have any questions. Thanks so much again.
Good service, quality T-shirts
Always quick service, T-shirts are good quality and so far seem to last well as well as looking good, nice fit.
July 26, 2025
Unprompted review
Amazing quality
Amazing quality, comfort & durability!
Delivery was swift & came in a lovely little box that had all due care and attention in packing.
July 23, 2025
Unprompted review
Top quality and beautifully packed
Top quality and beautifully packed, my first purchase and will be ordering more..
July 20, 2025
Unprompted review
First time buyer.
Recently bought a t-shirt that had caught my eye in an advert I'd seen. Good quality, sizing is good and delivery as stated. A bit gutted I've just missed out on free delivery this coming weekend, but overall I'm pleased with my purchase.
July 16, 2025
Unprompted review
Reply from Thirteen Supply Co
Hi, thank you for taking the time to leave a review. We are happy to hear you are pleased with the quality and sizing of our clothing. We're sorry to hear you missed out on the promo we had running whilst we were away from the studio. However, we would be more than happy to send across a discount code to say thanks for the review. If you are happy to do so, please contact us at sales@thirteensupply.co and we can get this linked up! Thanks again.
Really happy with the T shirts
Really happy with the T shirts, great quality and design! Quick post and updates along the way. Will be ordering more
July 4, 2025
Unprompted review
Lack of care
Received t shirt but looks like its been returned by someone else and just screwed up and put in packaging..for £28 expect more care and not in that state .will return item ...
June 30, 2025
Unprompted review
Reply from Thirteen Supply Co
Hi Dave - thank you for taking the time to leave a review. We value and take on board both positive and negative to help us improve. We understand how you feel that you have received a product in an unsuitable state, and if this has been the case, we apologise and take responsibility for this. We can see you have contacted us regarding the issue, where we have again apologised and stated we check all products before sending out as we would not want this to be the case. It may have been helpful to send across photo's of the item as you received it so that we could better assess. However, you were clear in how you wanted to proceed with the return and we advised on this process. We our a small independent business and we do care deeply about our products and customer service, we again apologies that you feel you have had a negative experience as we do not want that for any customer. We would have been happy to discuss this more if you were willing, to then be able to come to a more suitable solution but again we accept your decision to make a return. Thank you for shopping with us.
Looks good, great quality!
Purchases my first item from this small independent designer, arrived it quality is brilliant as is the sizing, can’t wait to order more from them.
June 28, 2025
Unprompted review
Always great quality got a few of the…
Always great quality got a few of the collections now definitely a fave 🤙🏾🤙🏾
June 21, 2025
Unprompted review
Reply from Thirteen Supply Co
Good afternoon Ryan - thank you so much for your review! We can see that you have placed quite a few orders with us and we would absolute love to show our thanks and appreciation for the support by sharing a discount code with you. If you are happy for us to do so, please either reply or send us an email to confirm that you are happy for us to contact you. You can contact us at sales@thirteensupply.co - thanks again and we look forward to hopefully hearing from you soon!
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