I would like to see more options in the settings and filters. Filters should be designed to only allow contact from the the people that meet the filter settings. I am looking for someone in my own... See more
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Review summary
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Once I spoke with Lexi my frustration decreased significantly, Lexi was very polite, positive and helpful. She listened intently and responded with the answers to my query. I was very impressed.
Company replied
I think it's a safe site cause its protected,no scammers so far Thank you!and I hope to get man of my dream here soon,so I recommend the site to other, I like the site although it's expensive!🙏
Company replied
Company details
Written by the company
Introducing Thisromance — Thisromance is an online communication platform where your next meaningful interaction may already be one message away. We designed Thisromance.com with clarity and purpose in mind — a space that feels intuitive, safe, and genuinely supportive of your connection goals. Features Built for Online Communication — Our platform provides interactive messaging, personalized profiles, and mobile-friendly access so you can communicate comfortably wherever you are. What is Thisromance? At heart, it's a place built for purposeful and romantic conversation — practical tools designed to make every exchange feel worthwhile. Safety First — We take continuous measures to reduce unwanted content and monitor for suspicious activity. Any user can report behavior they find unacceptable, and our dedicated support team is here to help. Initial responses are provided promptly, with complex queries resolved within five business days. Trust You Can Count On — Thisromance is a legitimate platform committed to transparent operation. Many users can be verified through our identity verification process, managed by an industry-leading third-party vendor. Check Thisromance reviews from the Thisromance.com community and discover what our users have to say about the experience. Take that first intentional step — visit Thisromance today.
Contact info
United States
- support@thisromance.help
- thisromance.com
3.6
Average
149 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Two good to be true either theses guys…
Two good to be true either theses guys are really hard up or they are all fake! I really would like a refund of $9.99 I paid for nothing!
Thanks
May 13, 2026
Unprompted review
Reply from ThisRomance
Hi Mary,
We take all reports seriously and have a strict zero-tolerance policy for fraud or misuse, and we continuously work on improving enforcement measures to help keep the platform safe and trustworthy for our community.
All users are required to follow our Terms of Service and Community Guidelines while using the platform. A large number of profiles on the platform are verified according to our policies, and concerns regarding suspicious or misleading interactions are reviewed carefully when reported.
Please contact our support team at support@thisromance.help so your concerns and refund request can be reviewed further.
Regards,
ThisRomance Team
The ability to quickly start chatting
May 12, 2026
Unprompted review
Reply from ThisRomance
Hi there,
Thank you for the kind words and for being part of the platform!
Regards,
ThisRomance Team
Not sure people are real or where their from
Not sure people are real. Doesn't tell where people are from! Fake people wanting you to buy points.
May 12, 2026
Unprompted review
Reply from ThisRomance
Hi Stanley,
Features related to profile visibility and matching may vary depending on user settings, moderation policies, and platform functionality.
At the same time, reports regarding suspicious interactions or potentially misleading behavior are taken seriously and reviewed by the appropriate team when sufficient details are provided.
If you encountered profiles or conversations that raised concerns, please contact support@thisromance.help, so the team can investigate the situation further.
Regards,
ThisRomance Team
This site owes me three months
This site owes me three months of my life back. And also some money.
May 3, 2026
Unprompted review
Reply from ThisRomance
Hi Danilo,
If you believe there are unresolved account, payment, or service-related concerns connected to your experience, please contact support@thisromance.help with the relevant details so the team can review the situation more thoroughly and assist you directly.
Regards,
ThisRomance Team
Easy join up and instant interaction
Easy join up, interaction, look and feel of interface
May 13, 2026
Unprompted review
Reply from ThisRomance
Hi Simon,
We truly appreciate your support and feedback!
Regards,
ThisRomance Team
She did give me a discount
She did give me a discount, when I said all new hits were free, and the one connection I made has cost me $$$$, and came out of my retirement account.
May 12, 2026
Unprompted review
Reply from ThisRomance
Hi there,
Registration and general usage of the platform are available without charge, while some additional communication features and functions may require credits depending on how users choose to interact.
If you would like the team to review your experience or discuss your account details further, please contact support@thisromance.help, so they can assist you directly.
Regards,
ThisRomance Team
I'm interested in joining the team here…
I'm interested in joining the team here and while Ian said no positions are available, they would keep me in mind. Love this site and I believe I could be a great asset to it!
May 10, 2026
Unprompted review
Reply from ThisRomance
Hi Carol,
Happy to hear the platform has been enjoyable for you!
Regards,
ThisRomance Team
The way you walked me through the…
The way you walked me through the process...was uncomplicated...halfway through the logging process...I started to trust the instruction more.
It all took place exactly as mentioned...you are user friendly , safe for all and professional
May 12, 2026
Unprompted review
Reply from ThisRomance
Hi Johnny,
Thanks for taking the time to leave your feedback!
Regards,
ThisRomance Team
There's no membership
There's no membership. To open messages, letters and reply uses a lot of credits and if not careful you spend a lot of money.
May 10, 2026
Unprompted review
Reply from ThisRomance
Hi there,
Registration and general usage of the platform are available without charge, while some additional communication features and functions may require credits depending on how users choose to interact.
If you have questions regarding credits, pricing, or available options, please contact support@thisromance.help, so the team can assist you further.
Regards,
ThisRomance Team
Quick responses to my profile and likes.
May 10, 2026
Unprompted review
Reply from ThisRomance
Hi Kelly,
Happy to hear the platform has been enjoyable for you!
Regards,
ThisRomance Team
First contact genuine
May 10, 2026
Unprompted review
Reply from ThisRomance
Hi Dave,
Thanks for taking the time to leave your feedback!
Regards,
ThisRomance Team
You can find true happiness
Excellent service safe chat.The gentlemen are so endearing I haven't date it a while. It's making me feel great .I would truly rate this dating site a10 thanks so much.
May 9, 2026
Unprompted review
Reply from ThisRomance
Hi Jackie,
We’re glad the platform has made a good impression on you!
Regards,
ThisRomance Team
she disagreed with something
she disagreed with something I said and didn't make it weird. we just talked it through. that's actually really hard to find online
April 26, 2026
Unprompted review
Reply from ThisRomance
Hi there,
Wonderful to hear you’re enjoying your time here!
Regards,
ThisRomance Team
Reply from ThisRomance
Hi Bad,
Thank you for your positive feedback, it means a lot to us!
Regards,
ThisRomance Team
William gave me some clarification that…
William gave me some clarification that I needed and was polite and answered my questions.
May 8, 2026
Unprompted review
Reply from ThisRomance
Hi Kelley,
Glad to know you’re having a pleasant experience on the platform!
Regards,
ThisRomance Team
I know they've said an app is coming
I know they've said an app is coming. Said it a while ago. Still waiting. Still using a browser. Still frustrated.
April 2, 2026
Unprompted review
Reply from ThisRomance
Hi there,
If you’ve encountered issues while using the browser version, please contact support@thisromance.help with details so the team can review your feedback further.
Regards,
ThisRomance Team
I receive lots of people that want's to…
I receive lots of people that want's to chat, thats so refreshing.
May 5, 2026
Unprompted review
Reply from ThisRomance
Hi Reynard,
We’re glad you’re enjoying the conversations and connections!
Regards,
ThisRomance Team
I approved two charges and they got…
I approved two charges and they got declined so I approved two more and then I got charged for four charges equally over $100. Turns out I was chatting with a chatfisher the whole time. It occurred to me all of the other guys reaching out to me were opening with such eloquent lines and statistically speaking, that many men don’t all chat that well. This app is all either bots or paid chatfishers. That’s all it is. i’m so pissed for getting ripped off.
May 6, 2026
Unprompted review
Reply from ThisRomance
Hi Cindy,
Safety and security are our top priorities. We maintain a zero-tolerance policy for fraud, deceptive behavior, and any misuse of the platform. All users are expected to follow the Terms of Service, and action is taken when violations are identified.
We also attempted to reach out through Trustpilot in order to obtain additional details and investigate the situation further, but unfortunately we did not receive the necessary information.
If you experienced unexpected charges or suspicious interactions, please contact support@thisromance.help with your account and payment details so the relevant team can review your case thoroughly and assist you further.
Regards,
ThisRomance Team
Reply from ThisRomance
Hi Valerie,
That’s really nice to hear, thanks for sharing!
Regards,
ThisRomance Team
I am a widower and this is my first…
I am a widower and this is my first time trying something like this. Everyone has been so kind. I almost cried after my first real conversation!!!
April 30, 2026
Unprompted review
Reply from ThisRomance
Hi Johny,
Love seeing comments like this — thanks!
Regards,
ThisRomance Team
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