Thomasdeanco Reviews 

107
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I’ve been waiting 15 weeks for My items. And have not been provided any update on expectant deliver or been provided the refund I requested 2 weeks ago. Do not order. Do not waste your time. There are... See more

Rated 2 out of 5 stars

Ordered a shirt Thanksgiving morning. Have confirmation of receipt of the order and confirmation that the order is on it's way; but nothing. I've got no product to rate, only the sub-par service.

Rated 3 out of 5 stars

The shirt is of wonderful quality but the sizing explanation is not in view I wear XL and after I had placed the order I finally found the sizing information, size XL is a 12. Since the shirt is on sa... See more

Company replied

Company details

  1. Men's Clothing Store
  2. Clothing Store

Information provided by various external sources

At Thomas Dean, the difference is in the details. We selectively design, construct and curate our men's collection to honor quality craftsmanship and timeless style.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

107 reviews

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1.7

All reviews

(107)

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Rated 5 out of 5 stars

Excellent quality product and reliable delivery

I was pleased with the quality of the shirt. It fit well, true to the listed size. Delivery was on time as scheduled.

August 30, 2015
Unprompted review
Thomasdeanco logo

Reply from Thomasdeanco

Lon,

Thanks so much for the review!

We're beta testing a product review incentive on the site. We'd love to offer you an opportunity to use it. All you have to do is create a Thomas Dean account and start reviewing products you've purchased. You'll get $10 in store credit for each approved review, up to $100.

Anyway, thanks again for the 5-star review!

Cheers,
Laurie Larson
Thomas Dean

Rated 5 out of 5 stars

All of my shirts are so original, I am always ask who is my tailor.

Since purchasing my first two shirts from TD, I have been a the # 1 fan of Thomas Dean fine shirts and because Bermuda only has 65 thousand people, when I am out whether for dinner, socializing or traveling off Island, I am always being complimented. Being 6ft 7" I think "helps me look like I am the guy"
Your Administrator Laurie that I now order through, certainly does TD proud as she goes over an above with her assistance in not only recommending the various styles on my last purchase but was quick to point out that your New Designs would be available shortly. This spoke volumes and is rare today to find Great Staff. Hat's off to Laurie as I can see that she is an asset to Thomas Dean.

Sincerely,

Donal E. Smith
Bermuda

August 29, 2015
Unprompted review
Rated 3 out of 5 stars

Not in Stock

Shirt I ordered was not in stock. They should not of had it online to purchase if they couldn't fulfill the order. I had to take time out of my work day to get a comparable replacement. They communicated very well and got me a suitable replacement. I would order from them again and do plan on doing that.

August 29, 2015
Unprompted review
Rated 5 out of 5 stars

Great shirt, fit not so great

The shirt I purchased was exactly as it was pictured and like I wanted. Having several of the 2XB sized shirts I was hoping the 3XL would have the same fit. It did not, it was a slimmer shirt then the XB cut. Still a great product!!

August 19, 2015
Unprompted review
Thomasdeanco logo

Reply from Thomasdeanco

Doug,

Thanks for taking the time to write a review! What can we do to make our Size Charts more user-friendly? Would love your input!

Laurie

Rated 5 out of 5 stars

Great shirts, top quality!

Fantastic shirts, I probably have 12 or more and will keep adding to my collection. High quality, fair prices and very quick shipping. Love these shirts!

August 11, 2015
Unprompted review
Rated 5 out of 5 stars

Outstanding quality shirts

Easy to order and size charts accurate. So pleased and happy with my purchase. However at full price I cannot afford this product. Only with discount and sale.

August 10, 2015
Unprompted review
Rated 3 out of 5 stars

Paid for 2 days and it was not recived in time

The shirt is nice. It fits according to the sizing chart.

I paid to get the shirt in 2 days. However, I am guessing the warehouse took a day to pull and then to get shipped out. I ordered midday on a Tuesday. Could have had free shipping, but I paid extra for 2 day shipping. So if I ordered on Tuesday. I should have received the shirt on Thursday. I was headed out of town late Thursday night and had planned on having the shirt for my husband. When I did not receive it, I found it was not going to be delivered until Friday.

I seriously considered returning it. I paid for a service and did not receive what I should have. A waste of over $20 for shipping.

August 7, 2015
Unprompted review
Rated 4 out of 5 stars

#NiceTreads

I bought this shirt for my 13 year old son...he loved the fit and style...the only thing he complained about is this..and play close attention: most of the beautiful colors are only available to men's sizes...why not make some of your men's styles....for kids too...the selection for men is huge....but for kids...not so much...hope this was helpful...

August 3, 2015
Unprompted review
Rated 5 out of 5 stars

Great Product and Seevice

Very happy with the Shotts I purchased . Shipping was super fast and the quality of the shirts is very high. Will definitely be a repeat customer!

August 2, 2015
Unprompted review
Rated 5 out of 5 stars

Beautiful Fabric and Tailoring

My husband who hates to buy clothes is in love with Thomas Dean shirts. They are so meticulously made. He is usually an XL but went to an XXL. They fit beautifully and have enough room for a little shrinkage by the laundry. The XL's did fit but if you're a little bigger in the belly, go for the XXL. Not a big difference in the shoulders but across the front is perfect.

July 29, 2015
Unprompted review
Rated 4 out of 5 stars

Full Disclosure - Online representation

My overall experience with TD online ordering was very good. However, when I received the shirt I was surprised that the shirt pattern in the lower part of the shirt was different from the top. It is still a great shirt and one that I will keep but I cannot use it for its intended purpose. I suggest that TD show a full front and back image of all items in the online catalog, not just a folded view to avoid surprises or worse, potential disappointments.

July 27, 2015
Unprompted review
Rated 5 out of 5 stars

Great shirts!

I enjoy wearing their shirts; they fit great, are high quality and I always get complimented on them.

July 15, 2015
Unprompted review
Rated 5 out of 5 stars

Thomasdeanco

Love their products. Very well made garments and very prompt shipping & super easy to shop on line. Never had any problems with my orders or arrival at various family or gift destinations.
Would highly recommend this company and their product lines.

July 15, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!!!

I have been ordering from Thomas Dean for a few years now, for my husband and adult children. The selection is fantastic, the price point is a great value for stylish and high quality clothing. We find the return policy easy if we choose the wrong size. You can't go wrong with Thomas Dean.

July 15, 2015
Unprompted review
Rated 5 out of 5 stars

Classic & Quality

I've been wearing TD for a four years now and appreciate both the line of clothing (style & colors) and the attention to quality. I'm still wearing the first shirts and pants I purchase and still look new. It is a great blend of business and casual. Also, working with exchanges has been very easy so they also provide great service. Although they carry tailored fit clothing, I would like to see a slim fit line as well.

July 15, 2015
Unprompted review

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