Thomasdeanco Reviews 

107
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I’ve been waiting 15 weeks for My items. And have not been provided any update on expectant deliver or been provided the refund I requested 2 weeks ago. Do not order. Do not waste your time. There are... See more

Rated 2 out of 5 stars

Ordered a shirt Thanksgiving morning. Have confirmation of receipt of the order and confirmation that the order is on it's way; but nothing. I've got no product to rate, only the sub-par service.

Rated 3 out of 5 stars

The shirt is of wonderful quality but the sizing explanation is not in view I wear XL and after I had placed the order I finally found the sizing information, size XL is a 12. Since the shirt is on sa... See more

Company replied

Company details

  1. Men's Clothing Store
  2. Clothing Store

Information provided by various external sources

At Thomas Dean, the difference is in the details. We selectively design, construct and curate our men's collection to honor quality craftsmanship and timeless style.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

107 reviews

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1.7

All reviews

(107)

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Rated 5 out of 5 stars

Thomas Dean Company

My husband loves your shirts. They do not fade, wrinkle, or shink. The material is soft. We both are very satisfied with Thomas Deans product!

October 18, 2015
Unprompted review
Rated 5 out of 5 stars

Class Act... Rotary Club Dress Shirt

I was pleased to find a shirt line with the Rotary Club emblem that was elegant and not 'clubby'. The shirt I bought looked and felt great. Lots of compliments at the Rotary Club meeting. I'll be buying some of the other styles, and my friends are getting over their jealousy and looking to buy.

October 7, 2015
Unprompted review
Rated 3 out of 5 stars

Collegiate women's shirt

The shirt is of wonderful quality but the sizing explanation is not in view I wear XL and after I had placed the order I finally found the sizing information, size XL is a 12. Since the shirt is on sale, I cannot return my very small shirt. I will not order again from this site.

October 6, 2015
Unprompted review
Thomasdeanco logo

Reply from Thomasdeanco

Kathryn,

So sorry the shirt didn't work out. We've added information on the product page to indicate the women's collegiate runs small. We'd be happy to issue a refund if you're not satisfied. Please contact us me at laurie@thomasdean.com.

Rated 5 out of 5 stars

excellent customer service

Laurie was awesome!! She noticed my request for 2 day shipping. She called me to ask when I needed the shirt. She made sure it got sent out and I was able to give it to my boyfriend for his birthday!
Thank you Laurie!!!

October 6, 2015
Unprompted review
Thomasdeanco logo

Reply from Thomasdeanco

Thanks, Julie! So glad it worked out. - Laurie

Rated 5 out of 5 stars

Good Customer Service

As with 99% of what I do for my personal life, I used my Smart phone to order a beautiful Collegiate dress shirt for my son.....there was supposed to be a coupon/discount applied which didn't come up on check out. I contacted customer service and they were on it immediately and I had the refund/discount applied very quickly.

September 20, 2015
Unprompted review
Rated 5 out of 5 stars

Sooner Fan

I love all three of my OU shirts and have had many compliments on them. I would love to have a few more, so hope there will be more styles in the future. They are very true to size as well as stylish.

September 18, 2015
Unprompted review
Rated 5 out of 5 stars

You Rock!

Ordering - easy peasy; Shirts - totally awesome; delivery - exactly on schedule. What more could I ask? Nothing - keep up the great work and product!

September 16, 2015
Unprompted review
Rated 5 out of 5 stars

Love the products and service.

I like the follow up when I am tentative to purchase and leave things in my inbox. As always love the products, shirts and compliments I get from wearing TD products.

September 16, 2015
Unprompted review
Rated 5 out of 5 stars

Flawless service - impeccable design!

I ordered some shirts (wearing on as I enter this comment) - one didn't fit as I expected, one wasn't right for me - I returned the one that didn't fit and exchanged the other...no questions and the exchange was fast. Love u guys and love wearing ur stuff. Always feel right on in a TD. THX!!!

September 7, 2015
Unprompted review
Rated 5 out of 5 stars

Quality and style unparalleled!!!

Just the right amount of extra flare, not the same boring cookie cutter styled shirts. Thomas Dean is top of the line!! The ease of navigation on the Thomas Dean site is great. I appreciate the ability to find new styles here first. Placing the order is very easy and once the item has shipped it arrives promptly. TD's process of packing and shipping it also top notch. Great care is taken to secure your package. This is done (I'm sure) so the item will arrive in a condition that you would expect from a company of this caliber!!!

September 3, 2015
Unprompted review

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