Thomasdeanco Reviews 

107
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I’ve been waiting 15 weeks for My items. And have not been provided any update on expectant deliver or been provided the refund I requested 2 weeks ago. Do not order. Do not waste your time. There are... See more

Rated 2 out of 5 stars

Ordered a shirt Thanksgiving morning. Have confirmation of receipt of the order and confirmation that the order is on it's way; but nothing. I've got no product to rate, only the sub-par service.

Rated 3 out of 5 stars

The shirt is of wonderful quality but the sizing explanation is not in view I wear XL and after I had placed the order I finally found the sizing information, size XL is a 12. Since the shirt is on sa... See more

Company replied

Company details

  1. Men's Clothing Store
  2. Clothing Store

Information provided by various external sources

At Thomas Dean, the difference is in the details. We selectively design, construct and curate our men's collection to honor quality craftsmanship and timeless style.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

107 reviews

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No recent history of asking for reviews

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1.7

All reviews

(107)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth

Smooth product. Stylish and current. Smooth ordering, checkout and PayPal or credit payment. Did I mention the process went smoothly?

December 9, 2015
Unprompted review
Rated 2 out of 5 stars

Still Waiting For My Order

Ordered a shirt Thanksgiving morning. Have confirmation of receipt of the order and confirmation that the order is on it's way; but nothing. I've got no product to rate, only the sub-par service.

December 8, 2015
Unprompted review
Rated 4 out of 5 stars

Great quality clothing that makes you feel good

I love the look and feel of the Thomas Dean button up shirts, I'm a tall guy and have to order a tall size- However even at 240 lbs the smallest size shirt available which is a LT-said to be fit is just too big. Really wish there was such a thing as Medium tall so that I don't have to take my shirts to the tailor to have the sides taken in. I will say that Thomas Dean LT is smaller in fitment compared to a Perry Ellis LT which I literally swim in, incase anyone is wondering-

December 6, 2015
Unprompted review
Rated 5 out of 5 stars

No order confirmation but quick shipment

I have purchased from TD in many retail stores so I know the quality is there. I purchased from TD online for the first time and was very pleasantly surprised. The shipment was quick and everything arrived in good condition.

The one ding I would give them is that you don't get an order confirmation for a day or two. That leaves you wondering if the order went through. Once they get that fixed, we will be in great shape.

December 5, 2015
Unprompted review
Rated 5 out of 5 stars

great company

great quality, wonderful styles, excellent and organized customer service. I chatted with a customer service rep, my package came fast, etc.
I love this company!

November 22, 2015
Unprompted review
Rated 5 out of 5 stars

Stylish Whimsy

I love the Thomas Dean shirts for my husband. They are made of good quality and provide a fun style without being over the top. Just enough pop to make them fun.

November 14, 2015
Unprompted review
Rated 5 out of 5 stars

Feedback-Club?

I have found your service and those in customer service to be outstanding and easy to work with on orders. My feedback and/or question is would you consider having a "club" for those who order a certain dollar amount directly from you each year? Providing discounts etc.?

thanks,

Russ

November 9, 2015
Unprompted review
Rated 5 out of 5 stars

Great Company

I love ordering from Thomas Dean. Their shirts are great. I have been really impressed with their customer service. They are always on top of things and are very helpful. I will be ordering from them again very soon. :)

October 23, 2015
Unprompted review
Rated 3 out of 5 stars

Thomas review

High quality merchandise- not the greatest website- and limited availability of their merchandise. Should I want to buy was either a size medium or triple XL

October 23, 2015
Unprompted review
Thomasdeanco logo

Reply from Thomasdeanco

Jeff,

Thanks for taking the time to review our site. Sorry our merchandise selection was limited. I'm guessing it may have been our collegiate merchandise. It has sold unexpectedly well.

I'd be interested in talking to you about how we could improve the user experience on our web site. Let me know if your interested. Maybe we can work out a deal! :-)

Laurie L.
Director of e-Commerce
Thomas Dean

Rated 5 out of 5 stars

Love Thomas Dean

My closet is filled with about 95% of Thomas Dean shirts. The quality of the shirts is unmatched. Thomas Deans' tagline "compliments guaranteed" is much more than a tagline, its a true to life statement. Every timw I wear a TD I get compliments.

October 22, 2015
Unprompted review
Rated 5 out of 5 stars

Superb Fashion Shirt Lines!

I find the Thomas Dean shirts are superior in design, colors and materials! I have added many to my collection and receive compliments each time I wear one.

October 21, 2015
Unprompted review

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