Thornley Groves were successful, friendly and efficient at selling my flat. Rebekah in particular had much to sort out ahead of the sale as the tenant left the property with a mess to clear out and... See more
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Lois, Claire and Rebekah are a great team and really helped pushed the house sale over the line when a problem arose. Their communication was great and kept us informed of each step of the sale.
Company replied
We have been renting through Thornley Groves for nearly 1 years. Recently our tenancy was taken over by Lucy Clegg. She has been an absolute star. She has gone above and beyond to help us arrange repa... See more
Company replied
So Far Very Good, I would like to appreciate the customer services quality provided by Herbert Chong regarding my Renting in Oldham/Cardinal Court, Herbert he still very professional from the 1... See more
Company replied
Company details
Written by the company
When you choose to work with us, whether that be as a client, customer or as an employee, you become part of a growing family of enthusiastic and committed realty professionals. We go into the next 30 years as we did the last, with a focus on giving our customers excellent service, reliable advice and a genuine passion for the Manchester property market.
Thornley Groves Estate Agents
Written by the company
- FREE INSTANT ONLINE VALUATION
- Your home may be worth more than you think... are you curious? Visit www.thornleygroves.co.uk/property-valuation/ to get a free instant valuation!
Contact info
493 Bury New Road, M25 1AD, Prestwich, England, United Kingdom
- 0161 773 5000
4.7
Excellent
161 reviews
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Great team
Lois, Claire and Rebekah are a great team and really helped pushed the house sale over the line when a problem arose. Their communication was great and kept us informed of each step of the sale.
June 10, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Dear Jenny,
Thank you for your review of Thornley Groves Prestwich.
Lois, Claire and Rebekah will be delighted that you took the time to acknowledge their kind and helpful service!
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
Thornley Groves were successful
Thornley Groves were successful, friendly and efficient at selling my flat. Rebekah in particular had much to sort out ahead of the sale as the tenant left the property with a mess to clear out and a tricky situation with them and their relatives.
She dealt with them, the buyer, my managing agent and myself with discretion and did all she could to move things along to a successful sale. Well done!
June 16, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Dear Peta,
We wanted to thank you for your review, mentioning the excellent service you have received from Rebekah, in the Prestwich Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
I am so pleased with the way Karen of…
I am so pleased with the way Karen of Thornley Groves Estate Agents attended to me. Her professionalism and enthusiasm was worthy of note. She replies promptly to mail at her earliest.Thanks
May 21, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Dear Emmanuel,
We wanted to thank you for your review, mentioning the excellent service you have received from Karen, in the Prestwich Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Staff are friendly and helpful and…
We sold our house through the Prestwich branch and the staff are friendly and helpful and knowledgeable.
April 28, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Dear Hilary,
Thank you for taking the time to leave a review. I’m very pleased to see that you have clearly been impressed by the overall service you have received from Thornley Groves Prestwich!
Kind regards,
Customer Care Team
Swift response and great member of staff
Swift response and Rebekah had a very professional and pleasant manner
May 1, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Dear Mary,
Thank you for your review of Thornley Groves Prestwich.
Rebekah will be delighted that you took the time to acknowledge her kind and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
Clear information and new tenant found…
Clear information and new tenant found very quickly.
Amanda and Karen were great.
March 20, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Dear David,
Thank you for taking the time to leave Thornley Groves Prestwich a 5 star review, especially noting the great service provided by Karen and Amanda.
We really appreciate your kind words.
Kind regards,
Customer Care Team
Property viewing
had a viewing at a property with Thornley Grove Estate agents..agent was pleasant and helpful..didn't pressure me into making any decisions with regards ro property..a positive experience 👍
April 7, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Dear Karen,
I wanted to say thank you for this 5 star review. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Yet again, Fantastic!!
Yet again, I can only reap praise on the staff of Thornley Groves , Prestwich.
From the day I informed the Prestwich branch I was losing a tenant, and giving them a move in date for potential tenants, they were on it. Great photo's, great write up on the property, and shifting through the applications, veiwings, and faultless communication, with speed, and professionalism.
I now have a tenant, happily settling in, thanks to the hard work, of Karen and Amanda.
They care, and their work is simply faultless.
5 stars girls, and we'll done.
Phil
March 31, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Dear Philip,
We wanted to thank you for your 5 star review, mentioning the excellent service you have received from Karen and Amanda at Thornley Groves Prestwich recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
My letting was done by Karen Filson and…
My letting was done by Karen Filson and it was fast and seamless. I enjoyed the service that was rendered. Thank you
March 27, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Dear Olalekan,
We wanted to thank you for your review, mentioning the excellent service you have received from Karen, in the Thornley Groves Prestwich Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Karen was great and very helpful in showing me the property.
February 27, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Dear Jack,
Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided by Karen.
We really appreciate your kind words.
Kind regards,
Customer Care Team
So Far Very Good,
So Far Very Good,
I would like to appreciate the customer services quality provided by Herbert Chong regarding my Renting in Oldham/Cardinal Court,
Herbert he still very professional from the 1st day up till now 👏
I also noticed that as a bridge between me and the Landlord,
he's very polite and responsible by the way of questioning me about the contract which is very good and wise for Thornley Groves image and I believe so,
That's why I would like to encourage him to carry on that way,
Thanks Herbert,
God bless 🙌 🙏 ❤️
February 27, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Good afternoon,
Thank you for your kind review, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
Kind regards,
Customer Care Team
great experience
had a lovely viewing with karen today, she made us feel very comfortable and gave me all the information i needed about the property. just an all round lovely lady and the communication has been great.
February 25, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Good afternoon,
Thank you for your kind review, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
Kind regards,
Customer Care Team
The personal touch
I chose this company because i needed a more personal approach. I am autistic and struggle with calls and dealing with different people.
This company understood my needs and were very accommodating, doing home visits for discussions and paperwork, which they also helped me fill in.
I would definitely highly recommend these
guys, i mostly dealt with Lois who was very kind and understanding.
February 19, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Good afternoon,
Thank you for your kind review, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
Kind regards,
Customer Care Team
Lovely Viewing!
Had a lovely, insightful viewing with Karen on a recent property. She was warm, welcoming and answered all my questions clearly and promptly, and was an all round pleasure to speak to.
Her replies have been lightning fast and has kept us up to date at every step of the way so far. Booking a viewing was effortless and following up even more so. Thank you for the help!
February 12, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Good afternoon,
Thank you for your kind review, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
Kind regards,
Customer Care Team
Professional Guided Tour, Though Unsuccessful in Securing the Property
I had the opportunity to work with Karen Filson during my recent home search. Miss Karen was highly professional and punctual, meeting us exactly on time for our appointment.
She provided a very thorough tour of the apartment, clearly explaining the interior layout, features, and appliances. Beyond the unit itself, she took the extra time to lead us through the building's public facilities and amenities, providing clear and helpful information at every step.
Unfortunately, despite her efforts, I was unsuccessful in securing the lease for this property. While the outcome wasn't what I hoped for this time, I appreciated Karen's guidance during the viewing and hope for better success in our next collaboration.
January 28, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Thanks for the great review and recognising Karen's great work! Best of luck with our property search.
Highly professional and helpful
Highly professional and helpful
Thank you Karen for your service
You are a star
January 31, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Thanks for the great review and recognising Karen's great work!
Im generally really happy with the…
Im generally really happy with the service from Thornley Groves they really do go above and beyond
January 15, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Thanks for the great review!
Be warned of this agent it seems like a…
Be warned of this agent it seems like a scam, they take your hold deposit and cancel your house application, I’m I provide everything and still no explanation or excuse, some people said If you are black don’t bother
January 9, 2026
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Dear Prinsley,
Thank you for taking the time to share your experience with us. We are genuinely sorry to hear how frustrating and upsetting this situation has been for you, and we understand the concern caused by feeling that your application was not handled appropriately.
At Thornley Groves, we are committed to providing a transparent, fair, and reliable service to all applicants. Your feedback is taken very seriously and is invaluable in helping us review our processes and identify where improvements may be needed.
We would also like to be clear that our team is made up of individuals from a wide range of cultures, ethnicities, and backgrounds. We actively promote equality, diversity, and inclusion across our business, and any suggestion of discrimination on the basis of race is something we find deeply concerning and wholly unacceptable.
To allow us to fully investigate this matter, we kindly ask that you contact our Head Office directly at ho@thornleygroves.co.uk with any further details you are able to provide. This will enable us to review your application thoroughly and address your concerns appropriately.
Thank you again for bringing this to our attention. We appreciate your openness and the opportunity to look into this matter further.
Kind regards,
Customer Care Team.
Rebekah was great
Rebekah was great - punctual, friendly and knowledgeable! Even answering questions we didn’t know we had! Thank you!
December 8, 2025
Unprompted review
Reply from Thornley Groves Estate Agents - Prestwich
Dear Kevin,
Thank you for your kind review and for highlighting Rebekah's great work, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
Kind regards,
Customer Care Team
Brilliant experience
Brilliant experience. Tom Lee from the Prestwich branch did more than my own solicitors!! Couldn’t have done it without him. Recommend recommend recommend !!!!
November 18, 2025
Reply from Thornley Groves Estate Agents - Prestwich
Dear Zaynul,
Thank you for your kind review and for highlighting Tom's great work, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
Kind regards,
Customer Care Team
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