Thornley Groves Estate Agents Reviews 

Great customer service! I spoke with Tomas Peers on the phone, very friendly and quickly resolved my issue.

I was a LL with them for several years. As time went on there were more & more problems. I decided to drop them as agents and that is when the real problems started. Absolute shower who created several problems for my self & the tenant just because they lost the business. Staff were rude and costs were high. My new agency are a delight to deal with and costs are much reduced. As a LL I would never use or recommend Thornley Groves to anyone. Also I am now in contact with the tenant who has been in the property for over 6 years and some of the information she has given me concerning how she was treated by Thornley Groves is appalling. As a tenant I doubt she would ever recommend Thornley Groves

Very poor communications. Terrible passing the buck between team memebrs resulting in tenants paying for something that they had opted out of 6 months previous. Would not recommend at all.

Courtney was so lovely, and informative. She gave us constant updates and we ended up getting the perfect house. Thank you so much Courtney!

Jeovely was brilliant in finally getting the gardens front and rear cut back after neglect for months. Also to arrange to have the rotting garden waste removed after some weeks delay. This young lady is very competant in her job. Thankyou Jeovely

Katie Garner @ Thornley Groves has managed my Manchester flats for many years now. I have always found her responsive, helpful and proactive :-) - thank you Katie

Olivia was a pleasure to work with!

Rebekah McCabe is freindly and professional, appreciated.

Delci Barlow is my contact at Thornley Groves and I cannot praise her enough for her professionalism in dealing with our rental house. It has had numerous repairs/upgrades over the past year and she has dealt with it very efficiently and smoothly. She has now achieved a fair revised rent based on the work that has been done. We are happy all round and ten out of ten for Delci.

Delci Barlow has been an amazing Property Relationship Manager for the past few years. She is always up to task and always ready to go above and beyond for his clients placing his customer first .

Fantastic experience, Katie has always been helpful, proactive and professional in handling maintenance needs and responding to mails and enquiries. Katie made my stay incredibly smooth, it is always a pleasure communicating with her. Thanks so much Katie Twigg.

Super letting team, Amber, Kevin and Lucy did a great job, ensuring and re-assuring all the way, presenting a choice of tenants and recommendations. Highly recommended!

I have had a great experience from Thornley Groves letting agent over the past 20 plus years & a special mention to Olivia Scallan for professional approach to her work.

Good academic year renting with Thornley Groves. Always proactive sorting problems once we had reported them. Charlene as our property manager was particularly helpful throughout.

Excellent service from Thornley Groves (Olivia in specific). I have been really impressed by their swift response times and proactive approach to handling tenant issues. They recently managed a tenant transition and the entire re-letting process incredibly smoothly, keeping everything on track without any hassle. Highly recommended for any landlord looking for a reliable and efficient management team.

Great service. My viewing was conducted with Ellie, she's very helpful and kind!

I’ve actually been with Thornley Groves for around 5 years across multiple properties. Currently Katie is our property manager and she’s been great over the past 2 years. We’re never waiting too long for a reply and if there’s any issues Katie is always happy to help.

Lucky to have Herbert. Every time, I can sense how subtle he is dealing with these issues and enquiries. Efficient and , Professional. Do apologize English is not my first language, wish my English is better and can put some better words to express my happiness.

Always a pleasure to deal with

Clare and the team at Thornley Groves Monton have been excellent throughout the whole process of our house sale and definitely helped reduce the stress of moving
The team are friendly and professional .
Our house sold quickly and went smoothly.
Communication was timely and Clare was very quick to respond to any queries and keep us updated .
Highly recommend.