Thread Reviews 1,435

Great site and the ad users are very knowledgeable. Occasionally the produ t we site is cheaper with more options but overall great place to shop.

Thread is my go to platform for menswear. The range is fantastic and I have access to all my favourite brands. Thread delivers great service every time.

My very first order with you.
Fantastic clothes and service.
Thank you very much.

Although one item did not fit (too big) there was no difficulty in the return and THREAD communicated well thereafter.
Pleased with the quality of the items as well as the fit and they arrived safely and without delay. I like the suggestions that you are sent

Every order and delivery has been perfect. Updates on sales are spot on too. Great company!

I ordered two dresses, they came wrapped well and quickly.
One of them was a perfect fit and I have kept it and I felt really good in it.
The second was supposed to be my size, it was at least two sizes smaller which was very disappointing as it was gorgeous and I so wished it would have fit me.
I returned it through the post office and got notification two days later that they had received it, which was excellent service. This was yesterday, so I'm yet to get the refund, but the return process is a big thing for me as when some companies take a couple of weeks I always wonder if its been lost.
I will definitely buy from them again, if it wasn't for that dress size it would have been a 5 star rating as everythng else was perfect.

Excellent service and great quality of clothing. Delivery is normally pretty quick and they give multiple options on how to return items for most convenience. I've been a customer for a few years and keep coming back again and again.

It's very clear that Thread really values their customers. I ordered a shirt for a wedding and when unboxing on the day of the wedding, I realised there was a stain on the shirt. With no time to get a new on in time, I emailed thread asking for a refund/exchange option. Not only did they provide both options and sent a new one out immediately, they let me wear the original / stained one with the option to then send back foc. Instant responses from their support team via email. All super friendly.

As a result, I will definitely be using Thread again. Not many brands take customer experience to this level.

Thank you

I cannot praise enough, from the standard of clothing ordered to the customer care which was exceptional. Good old fashioned and very green packaging too. It’s a win win all round

Nice stuff!

Arrived when it was supposed to and everything fitted (this time - slight error last time, might have been my fault)

A good reliable supplier of quality products

Excellent customer service, beautiful clothes, definitely ordering from them again

The clothes arrived within a couple of days, it was very fast. They were very high quality as well, very good value for the price. They sent some complimentary candy as well, very good service.

Really good online company, fast deliveries, and returns no issues.

I found Thread to be a useful site as a shopping experience as it selected fashionable pieces in my style, size and price range. Good returns process and received my refund within a week of return

Arrived in a few days well packaged to the extent that I did not have to iron the dress included. Eco friendly packaging so recyclable with no plastic or unnecessary waste

I received 3 ideas to help adjust my wardrobe which work really well. I’m looking forward to building up my winter wardrobe in a similar way

I have a designer choose my clothes/outfits based on a short questionnaire about my preferences.
It’s easy to select clothes by budget, size etc.
I can’t comment on returning clothes because I haven’t had too.
It’s very easy and there is hardly any packaging either.

Fabulous choices, clothes which I would actually wear

I’ve shopped with Thread a lot - and never been put off by the delay times normally. But on this occasion I waited until after the expected delivery date, to be told that one item was still missing - asked for the remaining items to be delivered, only to find that another was out of stock. Would have been good to know all this during the delivery window.