I was worried about using an online platform for my hormone replacement therapy but I have been with Thrive for over 2 years and I have had an amazing experience. Everyone from the medical assistants... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm a big fan of Thrive. No gimmicks, no sales pitch, just medical providers and great customer service giving you real advice about wellness and health. They were way ahead of the curve when it com... See more
Company replied
Thrive staff continues to be amazing. When I have questions or need assistance, they promptly respond. Brittany was very helpful in explaining my lab results. She gave me suggestions on what my n... See more
Company replied
Love Thrive. They always go above and beyond. Service is killer too. Between Rhonda and Andrea every question gets answered and request granted. Very knowledgeable and super supportive. I suggest Thri... See more
Company replied
Company details
- Wellness Program
- Home Health Care Service
- Medical Clinic
- Women's Health Clinic
- Online Pharmacy
- Wellness Center
Written by the company
Thrivelab is out to change how hormone health is delivered – making it more convenient and cost effective to access safe, natural hormone and testosterone balancing programs. Now everyone can alleviate age-related symptoms and restore youthful vitality faster than ever before.
Contact info
2719 S. El Camino Real, 92672, San Clemente, United States
- (737)377-1600
- support@thrivelab.com
- thrivelab.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Lacey Shambo is amazing
Lacey Shambo is amazing. Please do whatever you have to do to hold onto her as an APRN. She sat and listened to me, didn’t rush me and made sure she had thoroughly reviewed my medical history prior to our appt. She made adjustments along the way and was phenomenal! Looking forward to future appts with her and trying out her plan because she seems super knowledgeable and solid in her plan.
January 10, 2026
Reply from Thrivelab
Thank you so much for taking the time to share this. We are incredibly grateful for your kind words about Lacey. She truly embodies the level of care, preparation, and attentiveness we strive to provide every patient. We’re so glad you felt heard, supported, and confident in the plan she created with you. We’ll be sure to share your feedback with her, and we look forward to continuing to support you on your health journey.
Great experience!
I met with Lacey, she was great! Answered all my questions and gave me multiple options for treatment. I’ve been researching BHRT for months and am happy I chose Thrive.
January 10, 2026
Reply from Thrivelab
Thank you for sharing your experience. We’re so glad you had a great visit with Lacey and felt supported through all your questions and options. Choosing BHRT is a big decision, and we’re happy to hear you felt confident and informed in your care. Thank you for trusting Thrive with your health - we look forward to supporting you moving forward.
Reply from Thrivelab
Thank you for the kind words. We’re so happy to hear you had a great experience with Katya and Dr. Bimisa. Providing clear communication and excellent care is always our goal, and we truly appreciate you taking the time to share this feedback. We look forward to continuing to support you.
the provider is amazing!
The provider! Dr. Shambo is super knowledgeable, very much involved in caring for you & just over all happy and wants to help! Highly suggest her!
January 9, 2026
Reply from Thrivelab
Thank you so much for your kind words. We’re thrilled to hear you had such a positive experience with Dr. Shambo. Her knowledge, attentiveness, and genuine care for patients truly make a difference, and we’re glad you felt supported throughout your visit. We appreciate the recommendation and look forward to continuing your care.
Reply from Thrivelab
Thank you for the kind review. We’re so glad to hear you felt comfortable and well supported. Providing professional, approachable care is very important to us, and we truly appreciate you taking the time to share your experience.
The doctor is very nice and listens to…
The doctor is very nice and listens to me. She works with me in my problems and is genuine. The meetings are timely and easy to access
January 9, 2026
Reply from Thrivelab
Thank you for sharing your experience. We’re so glad to hear you felt listened to and genuinely supported. Timely, accessible care and collaborative conversations are a priority for us, and we appreciate you taking the time to leave this feedback. We look forward to continuing to work with you.
So far everything has been great
So far everything has been great. Dr Meeker is very knowledgeable and listens to what is going on with you. The process is easy and they call the prescription into your pharmacy. Now I am waiting to see if the hormones are working.
January 5, 2026
Reply from Thrivelab
We appreciate you taking the time to leave this review. It’s great to hear that the process felt seamless and that you felt supported by Dr. Meeker. Thank you for choosing Thrivelab.
Easy Peasy
The ease of setting up the initial consultation was certainly an enjoyable experience. Also, the quickness in scheduling is outstanding as well. The doctor was very friendly and accommodating. ThriveLab will be my choice if I decide to go in the direction of an online provider.
January 8, 2026
Reply from Thrivelab
Thank you for the great feedback! We’re glad the scheduling process was smooth and that you had a positive experience with our provider. We appreciate you considering Thrivelab and are here whenever you’re ready.
Perfect experience
She was patient, pleasant, knowledgeable, and informative! Know pressure to biy ride away. Very positive experience
January 7, 2026
Reply from Thrivelab
Thank you for taking the time to leave this review! We’re happy you felt supported and informed every step of the way. We appreciate you being part of Thrivelab.
Angie was great!
Angie was great! She spent the time needed with me and was very knowledgeable about the concerns I brought forward.
January 5, 2026
Reply from Thrivelab
We appreciate you sharing your experience! Angie’s commitment to thoughtful, patient-centered care is something we value deeply. Thank you for being part of Thrivelab.
Adriana is my provider and she’s the bomb
Adriana is my provider and she’s awesome. Feel like I’m understood, learning, and most importantly dialing in my health.
October 26, 2025
Reply from Thrivelab
We’re so happy to hear this! Adriana’s commitment to thoughtful, patient-centered care truly shines.
Thank you for being part of Thrivelab.
Such an amazing experience
Such an amazing experience, I felt heard and I’m excited to start my new program
January 5, 2026
Reply from Thrivelab
We’re so happy to hear this! Thank you for trusting Thrivelab, we’re excited to support you every step of the way.
Highly recommend Thrivelab
Highly recommend Thrivelab – plan on thriving! Thank you!
December 31, 2025
Reply from Thrivelab
We’re so happy to hear this! Thank you for the kind words and recommendation! We’re proud to support your journey and appreciate you being part of Thrivelab.
The staff and care providers are very…
The staff and care providers are very kind and supportive. Answered my questions. I look forward to this journey.
December 31, 2025
Reply from Thrivelab
Thank you for the kind feedback! We’re glad our team could support you and answer your questions. We look forward to supporting you every step of the way.
Dr Garth
Dr. Garth was very courteous, concise and focused in her approach to my concerns. She spoke with measured information to insure I completely grasped the process moving forward and answered all my questions, while encouraging me to reach out anytime to flow up.
December 30, 2025
Reply from Thrivelab
We’re so happy to hear this! Thank you for trusting Thrivelab, we’re here to support you anytime you need.
Well worth it!
Easy, convenient and straight forward. My doctor was extremely knowledgeable and explained everything upfront. The cost is 1/4 what I was paying for in person clinics.
December 27, 2025
Reply from Thrivelab
We appreciate you taking the time to leave this review. Making care accessible, clear, and supportive is a priority for us. Thank you for choosing Thrivelab.
Thrivelab
everyone at Thrivelab is always so helpful! I specifically want to give Ariana a great deal of credit for making sure she answers my needs no matter how sporadic my reply texts are to her! Also to Lacey, my APRN, she is just so kind and takes time whenever I need.
December 23, 2025
Reply from Thrivelab
We’re so happy to hear this! Thank you for trusting Thrivelab, we’re grateful to have team members like Ariana and Lacey supporting our patients.
Very nice people quick and efficient!
December 17, 2025
Reply from Thrivelab
Thank you! We’re glad you had a great experience with Thrivelab.
Open conversation and great…
Open conversation and great communication moving testing forward via home kit.
December 20, 2025
Reply from Thrivelab
Thank you for sharing your experience! We’re glad the process felt open, communicative, and easy to move forward with.
Very responsive support staff (…
Very responsive support staff ( Daniela) and a great clinician ( Larissa Garth). The level of professionalism along with the ease of access has made the whole experience a huge positive.
December 15, 2025
Reply from Thrivelab
We’re so happy to hear this! Thank you for trusting Thrivelab - we’re proud to have a team that delivers this level of care and support.
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