Banner for Thrive Pet Foods

Thrive Pet Foods Reviews 669

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 268 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that their pets, even fussy ones, love the food and treats. Many appreciate the natural ingredients and the positive impact on their pets' health, especially those with sensitive stomachs or allergies. The ordering process is described as easy, and the delivery service is frequently highlighted as quick and efficient, with items arriving well-packaged. However, some people were dissatisfied with the delivery service, citing issues such as lost parcels, unexpected delivery changes, and slow delivery times, often attributing these problems to the chosen couriers. A few reviewers also noted a change in product quality for some items, leading to digestive issues for their pets, and some experienced difficulties with product availability.

What people talk about most

Product

Customers generally report positive experiences with the product, with many pets, including fussy cats and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of the... See more

Delivery service

People report positive experiences with delivery service, often praising the super fast and prompt delivery,... See more

Order

Consumers generally report positive experiences with their orders, often highlighting quick arrivals and... See more

Service

Users describe positive interactions with service, consistently highlighting excellent customer service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thrive cat food has certainly made my IBD cat thrive. No more sick days, eats every scrap & is looking so much healthier in every way. Customer service is brilliant. My order arrived in a sorry state... See more

Company replied

Rated 5 out of 5 stars

The freeze dried pro taste chicken topper makes my cat's unappetising prescription food wonderful apparently. (Obviously checked with vet first and vet agreed ok in his case). Other cat adores the fre... See more

Company replied

Rated 5 out of 5 stars

Whenever I have needed to contact Thrive the response has been more or less immediate - very impressive. My cat loves the chicken treats and I only have one criticism. When one gets to halfway throu... See more

Company replied

Rated 5 out of 5 stars

The range allows you to order boxes of the tin foods as well as individual tins offering great flexibility. They were delivered very promptly and my cats like the food! May consider getting a regular... See more

Company replied


Company details

  1. Animal Feed Store

Written by the company

Thrive Pet Foods has been making pet food with real ingredients for 25 years. From the start, our aim has been simple: to create high-quality foods and treats using real meat or fish, prepared with gentle processes and without unnecessary fillers. We believe keeping recipes straightforward and honest helps pet owners make informed choices about what they feed their cats and dogs. Our range includes complete foods, treats, and food toppers, all clearly labelled so customers know exactly what’s in the bowl. We focus on quality ingredients, careful preparation, and consistency across our products. We sell directly to customers as well as through trusted retailers, and we place great importance on reliable delivery and supportive customer service. Feedback from our customers is always welcomed and helps guide how we continue to improve. At Thrive, there are no gimmicks and no nonsense — just real food, made with care.

Free Shipping

Free Shipping Over £30

Free Shipping When You Spend £30 at https://thrivepetfoods.com/

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

669 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a hit with our very fussy cat

This is a hit with our very fussy cat. Prior to discovering this she would only eat a complimentary cat food and we were concerned she wasn't getting everything she needed. She loves it and it's a Christmas complete food. I wish there was an option of larger tins as she'll eat several in a day.

August 28, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Thank you for leaving a review Barbara! We find that these tins are a great size for lots of cats, but i will feed this back to the team for the future. We are delighted to hear that your discerning cat, is now thriving! x

Rated 5 out of 5 stars

My cat will only accept Thrive treats!

I tried Thrive 100% Chicken Treats as I wanted to find some healthier treats for my cat, and he absolutely loves them. I've tried a few different (cheaper) freeze-dried chicken treats from other brands now -my cat can tell the difference!!! Anything other than Thrive is no longer accepted!

September 19, 2025
Unprompted review
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Tee hee - only the best for your cat! Thank you so much for leaving a review, but most importantly - thank you on behalf of your cat, for feeding non-nonsense Thrive! x

Rated 3 out of 5 stars

Not liked by my catI

I’ve given 3 because after complaining about the Thrive chicken treats, your company sent some treats and a tin of chicken to try out which was generous. Unfortunately my cat doesn’t like any of the wet food. I don’t know if it’s the taste or the texture or both but he won’t eat it. I have edited this to answer your question.

June 11, 2025
Unprompted review
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Hello - thank you for letting us know. Which food has your cat tried, and which doesn't your cat like? x

Rated 5 out of 5 stars

Excellent food quality

Easy to find what you need on the website. Food quality is excellent and speedy delivery would highly recommend thrive pet food products

August 29, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

We are delighted to read how happy you with Thrive Pet Foods David 7 Jo - thank you for taking the time to leave this review!

Rated 5 out of 5 stars

My current feline overlord is the…

My current feline overlord is the pickiest, finicky cat to grace this earth! The Thrive Chicken Topper helps him eat his food

September 1, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Tee hee - love this! SO glad the Topper is helping your discerning cat :-)

Rated 5 out of 5 stars

Easy web site

Easy web site, arrived promptly and my cat loves it !

August 26, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Brilliant - we are so pleased you have had a good experience with Thrive and that your cat loves the food!
But more importantly, thank you on behalf of your cat, for feeding no-nonsense Thrive - yum!

Rated 5 out of 5 stars

Thank goodness for Thrive

Thank goodness for Thrive. Our boy loves wet food, but his stomach is too sensitive for a lot of the brands. I spoke to our vet about what wet food he could have that didn’t have anything nasty in it for him and she recommended Thrive. I have never seen a cat eat their food as quickly as he eats Thrive - he absolutely loves it and wet food is not upsetting his stomach for the first time in ages.

August 31, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

isn't that brilliant - we are delighted to see our no-nonsense foods being enjoyed so much and the animals thriving! x

Rated 5 out of 5 stars

Tuna favourite 😻

My fussy cat eats only dry food :( I’m feeding her one tea soon at the time and I will not give up until one day she eats wet food! Tuna is her favourite 🤞

August 30, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Well done for your perseverance! :-)
Thank you on behalf of your cat, for feeding Thrive, x

Rated 5 out of 5 stars

A moist cat food

My cat is old and has limited teeth !! So she likes that this food is a good wet food

August 30, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

On behalf of your cat, thank you so much for being such a wonderful cat owner and for feeding Thrive! x

Rated 5 out of 5 stars

Thrive cat food has to be one of the…

Thrive cat food has to be one of the best cat foods on the market at the moment.
Great range of choices including healthy pet treats. I’d rather pay a little more for my cats to be healthy and have shiny coats.
Highly recommended.

August 30, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Thank you so much for your review - we are so pleased you have discovered Thrive and your cats are obviously thriving! x

Rated 5 out of 5 stars

The bowl is finally clean!!

After a failed delivery you responded quickly and sent more. My cat absolutely loves it and cleans his bowl for the first time in years!!

August 22, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Isn't that brilliant - we love to hear of happy thriving cats!
Thank you for taking the time to leave us a review. x

Rated 5 out of 5 stars

Thriving cat & excellent service

Thrive cat food has certainly made my IBD cat thrive. No more sick days, eats every scrap & is looking so much healthier in every way. Customer service is brilliant. My order arrived in a sorry state, due mainly to courier, I suspect. But everything sorted by Customer Service quickly & efficiently Can’t thank everyone enough.

August 29, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Thank you so much for this review - we have loved reading it!

But more importantly, thank you on behalf of your cat, for feeding non-nonsense Thrive cat foods :-)

Rated 5 out of 5 stars

Very efficient delivery and easy experience

The website is easy to use and the delivery was very well packaged and it was a very efficient service. I've previously ordered from Pets at Home and Amazon but it was much better to buy direct. My cat also loves this food!

August 22, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Thank you for writing such a positive review, Victoria. We are delighted to hear that your cat is enjoying Thrive cat food!
If you need anything in the future, please reach out to us.
All the best, Thrive.

Rated 5 out of 5 stars

Thrive is a winner in our house!

My 5 year old rescue cat tried several brands before deciding that Thrive is her favourite. The wet food looks more like human food, not in mushy jelly. Chicken and Tuna are her first choices and she also loves the chicken treats. Not so keen on the fish flavoured treats and they really smell very strong, so I am not keen on them either! We haven't tried the dry food yet, but we will. It's a pity they don't do a small taster bag of 100g, so we could try all the flavours before ordering the 1.5kg size. For a picky eater with a small appetite. Thrive meets all our needs.

August 27, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Hello Pamela,
Thank you for your review - we are absolutely delighted to hear that Thrive foods are meeting your needs!
We do offer sample packs of our dry food if you need some :

https://thrivepetfoods.com/search?type=product&options%5Bprefix%5D=last&q=taster

If you enter FREECHICKENDRYFOOD / FREECHICKENTURKEYDRYFOOD in the discount code box, you can receive it free with your next order.

All the best,
Thrive

Rated 5 out of 5 stars

My cat loves the wet food

My cat loves the wet food (specifically the chicken and the chicken with turkey) it’s high quality and high in protein and moisture perfect for our little carnivore's, definitely worth the money in my opinion and my cats.

August 29, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Thank you for leaving a review to tell us how much your cat is enjoying no-nonsense Thrive cat food. You are right, the protein and liquid is so great for our cats, so thank you on their behalf, for feeding Thrive! x

Rated 4 out of 5 stars

Great product but

Great product, but some pack sizes unavailable

August 28, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Hello Neil, thank you for leaving a review. Apologies that some sizes are out of stock this week. Please send us an email if this is causing an issue as we may be able to find a solution.
Thank you on behalf of your pet, for feeding Thrive!

Rated 5 out of 5 stars

Good quality cat food.

Good quality cat food.
Well packed and promptly dispatched.
Great service.

August 28, 2025
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Thank you for taking the time to leave a review for Thrive, we really appreciate it.
On behalf of your cat, thank you for feeding Thrive :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look