Thrive cat food has certainly made my IBD cat thrive. No more sick days, eats every scrap & is looking so much healthier in every way. Customer service is brilliant. My order arrived in a sorry state... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Thrive Pet Foods has been making pet food with real ingredients for 25 years. From the start, our aim has been simple: to create high-quality foods and treats using real meat or fish, prepared with gentle processes and without unnecessary fillers. We believe keeping recipes straightforward and honest helps pet owners make informed choices about what they feed their cats and dogs. Our range includes complete foods, treats, and food toppers, all clearly labelled so customers know exactly what’s in the bowl. We focus on quality ingredients, careful preparation, and consistency across our products. We sell directly to customers as well as through trusted retailers, and we place great importance on reliable delivery and supportive customer service. Feedback from our customers is always welcomed and helps guide how we continue to improve. At Thrive, there are no gimmicks and no nonsense — just real food, made with care.
Free Shipping Over £30
Pet Buddy Group, Fox Court, 14 Grays Inn Rd, , WC1X 8HN, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have used Thrive for a few years now for my Feline companion wet food and chicken dry and treats. From delivery to the food, it has been quality all the way. Human grade meat and fish, grain free and packed with all the nutrients needed for cats. Thank you.

Reply from Thrive Pet Foods
My cat absolutely loves the chicken treats. She won't eat any other brand though so the process must be different. Highly recommended for fussy kitties.

Reply from Thrive Pet Foods
Our very fussy tom cat Nero won't eat anything but Thrive. We have just started using his latest batch of Thrive and the new tins are absolutely awful. The ring pull is so stiff it is hard to lift up and pulling the lid back almost impossible. When it does eventually give way it is so sudden, the lid flies off one way, the tin flies the other and the contents end up over hands and worktop. Please go back to the original tins, so easy to use.

Reply from Thrive Pet Foods
I am giving thrive food to my cat from a long time.
I always buy tuna and tuna with salmon.
The food is always fresh and my cat like it.
the cans contains pure fish meat.
It is worth to buy it for your cat

Reply from Thrive Pet Foods
After experiencing an issue with Amazon Thrive have immediately fixed the issue and offered a wonderful customer service. Cats love the food, chicken dry food

Reply from Thrive Pet Foods
Extremely prompt delivery and my dogs love them

Reply from Thrive Pet Foods
When I informed them of my damaged delivery and 1 missing product, they sent a replacement straight away. Very efficient and I will keep using them.

Reply from Thrive Pet Foods
Thrive chicken breast was very watery. Have been purchasing this for our Oriental cats for almost 10 years and once or twice every year the quality and consistency changes.

Reply from Thrive Pet Foods
I recently took my cat to the vet who coaxed her out of the carrier with some treats. I told the vet I normally gave her Dreamies, which the vet compared to giving a child a McDonald's! I went online and ordered the Thrive chicken treats. They arrived quite quickly and now madam won't eat her food, all she wants is the treats!!!

Reply from Thrive Pet Foods
Thrive is certainly a premium food for cats and ours really do wolf it down and really enjoy it. It important to provide the best food possible for our animals and Thrive is leaps ahead of supermarket and cheaper brands that are the equivalent of a constant fast food meal and are basically full of no proper nutrition. Thrive actually smells good enough for humans to eat although I probably wouldn't try.
Thoroughly recommend.
The removal of one star is due to dispatch times can vary and spending over £90 a month with Thrive directly, I'd really expect to see a delivery framework that gives free next day delivery when spending over a certain amount. I would also appreciate additional variety for kittens rather than just tuna or chicken and the website account management being linked to SHOP! is difficult to use.

Reply from Thrive Pet Foods
The main order was out of stock disappointed but dealt with quickly.

Reply from Thrive Pet Foods
Having been invited to the taster club I purchased some treats for my two cats, unfortunately after a week I emailed to say the treats I ordered stilled hadn’t arrived, I received an email back the same day and my order turned up the next day, unfortunately no treats from the taster club were included, I can only presume this was a marketing idea to allow people to buy something and not include them in their new promotion, so not really the best experience and I shall now stick to buying my own treats for my two from now on

Reply from Thrive Pet Foods
I've fed him Thrive before, the chicken flavor. This time I thought I'd try the Salmon Herring grain free dry food. He's never been picky, but I do spoil him. He always loves a fish option. I know cats won't starve themselves but he's so unhappy. I can't afford to throw away £11 on a very full bag of food.

Reply from Thrive Pet Foods
Great taste and great ingredients. Always a favourite with our little one.

Reply from Thrive Pet Foods
Our Main Coon Ragnor and our ex farm cat Frida abdolutly love it and as for the treats! Well Raggers will do absolutly anything for a couple of those. Now turns his nose up at Dreamies!! Keep up the great work love from the forest xx

Reply from Thrive Pet Foods
I normally don't bother with writing the reviews but this food truly deserves one.
We have adopted rescue cat and her fur was dull, she had dandruff and lost her black colour, was very light brown and white. Since changing the food to thrive wet, in a very short time her coat became soft shiny and... her brown coat is becoming black again! She isn't fussy eater but goes crazy when is feeding time. Her favourites flavours is chicken and beef.

Reply from Thrive Pet Foods
I find it difficult to buy the chicken topper of the Thrive, I will definitely buy it from here in future

Reply from Thrive Pet Foods
Slow delivery. Inconsistent quality in food. We buy Thrive as our cats tolerate it well. However latest batch had very different textures, much more dry and lots of big bits of chicken not usually size. Tins thicker and harder to open.

Reply from Thrive Pet Foods
I previously left a 1 star review of the customer service.
However im happy now to leave a 5 star one!
Anna at Thrive got in touch after my last review to ask how things went wrong and apologise the experience hadn't been what it should.
To me that showed someone who wanted to sort it out.
We worked around with the courier and this morning I received a full order.
I hope to continue like this as my cats love the food.
Thank you Anna for caring enough to work it out

Reply from Thrive Pet Foods
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.