Through The Keyhole Locksmith Reviews 61

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service provided, highlighting the quick response times and efficient resolution of issues. Many people appreciate the staff's friendly, professional, and knowledgeable approach, making them feel confident in the work being done. Reviewers frequently mention the reliability and trustworthiness of the company, often recommending them for various lock-related needs. The overall sentiment indicates a high level of satisfaction with the promptness, expertise, and helpfulness experienced by consumers.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the fast, professional, and reliable... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a work van shutter door issue today (sat 20th) due to the lock mechanism jamming on the inside. Called Darren who came out within the hour. Faced with a slightly challenging task ahead of... See more

Rated 5 out of 5 stars

Multi Point gearbox mechanism (latch) on our front door broke and damned nearly locked me out. Managed to fasten the door without the latch looked at a couple of You Tubes, but decided there were too... See more

Company replied

Rated 5 out of 5 stars

Our garage door lock and latching mechanism became disconnected, so we couldn’t get in and the door was completely shut and would not budge. A quick post on the Towcester Recommendations page and T... See more

Rated 5 out of 5 stars

Highly recommend Darren, friendly, professional and first class service. Went over and above ensuring my locks were safe, making adjustments to get it just right and cannot thank him enough for coming... See more


Company details

  1. Locksmith
  2. Emergency Locksmith Service

Written by the company

Through The Keyhole Locksmith is an independent, family firm owned and operated by Darren and Jenna. Darren has 12 years’ experience in the Locksmith industry. We are not a national company or a national call centre using sub-contractors, so if you call our numbers, you will always talk to Darren or Jenna. Darren prides himself on his workmanship, reputation, quality as well as his customer care which his reviews testify to. Lost keys? Broken lock? Got a lock that is proving difficult to open? Need a new window handle? Moving house and need to change the locks? Call us to speak directly to Darren. We offer a service covering all domestic and commercial Locksmith work. Free no obligation quotes. No call out charges. UPVC door and window handles. Door opening Lock upgrades - offering anti snap, anti pick and anti drill resistant cylinders to suit all doors. Lock repairs. Door furniture upgrades. On site key cutting. Card payment on site. Free security survey on request. Most jobs can be completed on a first visit as we hold a good variety of stock, if a second visit is required then you will be given a quotation as soon as we have this. We cover Daventry, Towcester, Rugby, Brackley, Northampton, East and West Hunsbury, Banbury, Duston, Kingsthorpe and all surrounding areas. Through The Keyhole Locksmith is always at your service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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Rated 5 out of 5 stars

Jammed Garage Door Released

Our garage door lock and latching mechanism became disconnected, so we couldn’t get in and the door was completely shut and would not budge.
A quick post on the Towcester Recommendations page and Through the Keyhole Locksmiths came up as the people to get us out of our jam.
As they are a local company, they came round within an hour and got it open and put the linkage mechanism back together. Great service and gave us confidence they knew what they were doing. Highly recommended and added to our list of trusted trades.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Only messaged yesterday today got my garage door sorted, we thought we needed a new lock, but Darren sorted it so we didn't need one, very polite very helpful, very good price, Darren went out of his way to help us, will definitely use again, and 100% recommend

June 16, 2025
Unprompted review
Through The Keyhole Locksmith logo

Reply from Through The Keyhole Locksmith

Thank you so much Lyndsey for your lovely review. We are glad Darren was able to repair your lock rather than have to replace it. Thank you for your business. Best wishes Jen and Darren

Rated 5 out of 5 stars

A big big thank you to Through The…

A big big thank you to Through The Keyhole! They’re an amazing company and 5 stars are honestly not enough. My Mum had a fall and couldn’t get up but unfortunately had left her key in the door which meant we couldn’t get into help her. This company were fantastic and were so understanding of the urgency of the situation and were with us in less then five minutes. It then took him less then five minutes to give us entry to the house so we could get my mum the help she needed and all without breaking the lock! I honestly can’t recommend this company enough, they truly helped us in my Mum’s hour of need and I can’t thank them enough.

May 17, 2025
Unprompted review
Through The Keyhole Locksmith logo

Reply from Through The Keyhole Locksmith

Thank you so much Maria for your lovely review. We hope your Mum is doing ok after her fall. Best wishes Jen and Darren

Rated 5 out of 5 stars

Great service

Very pleased with this company. Darren came quickly and sorted out the problem efficiently. Reasonable charge. Would definitely use this company again.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Professional Service

Highly recommend Darren, friendly, professional and first class service. Went over and above ensuring my locks were safe, making adjustments to get it just right and cannot thank him enough for coming out. First Class Darren, thank you so much, Sally 😊

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Darren is so lovely

Darren is so lovely! From the initial consultation to the visit to fix the patio door lock, he was super polite, knowledgeable and got the issue sorted really quickly. Would happily recommend.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

A Great help!

We had a Locksmith come out and replace a broken lock within less than a month the new lock they fitted failed, so we got through the keyhole out instead, Darren then replaced the lock again for a much better price then the first locksmith and we've no problems since! Darren arrived very very quickly and had sorted us out within minutes, would definitely recommend and will be using again if we ever have anymore lock problems.

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

If you need a locksmith look no further…

Darren was recommended to me through another service. He did not dissapoint! My mum locked herself out and he came from daventry to Northampton within 30mins. Unlocked the door and fit a new device to make sure it wouldn’t happen again. Professional, reliable and honest. Did not cost the earth.Exactly what you would hope for in a locksmith. Will definately use him again and highly recommend to anyone finding themselves needing a locksmith.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

I have phoned Darren last week out of…

I have phoned Darren last week out of hours after safety of our home was compromised.
His service was second to none! With us within 20mins and locks replaced in 10mins. Amazing!! Darren was professional, approachable, knowledgeable & reassuring in what was for us already very stressful situation. We will be forever grateful and have already recommended him to all our friends & family . If you’re looking for professional locksmith services, look no further ……. ⭐️⭐️⭐️⭐️⭐️

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very responsive and came out quickly even on a Saturday. Very impressed with the service and fixed the problem straight away. Thank you!

March 8, 2025
Unprompted review
Through The Keyhole Locksmith logo

Reply from Through The Keyhole Locksmith

Thank you Amy for your kind feedback, we do appreciate it. Best wishes Jen and Darren

Rated 5 out of 5 stars

Absolute excellent experience

Absolute excellent experience, I was in a complete panic and worried as I had locked myself out of the house with the keys in the lock so no way of getting in. Darren and Jen turned up within 5 minutes of calling them and Darren had managed to get in within minutes, I honestly couldn’t believe it. He also changed the locked so this wouldn’t be able to happen again.

Honestly if you need a Locksmith these are who you call friendly and so fast and know exactly what they are doing.

Thank you so much you are life savers.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great, speedy service

Sent a message via Facebook messenger on Friday evening about the front door locking mechanism not working properly. By Saturday lunchtime it was sorted.

Darren, and his wife Jen, were really knowledgeable, helpful, and responsive. Thanks so much.

January 25, 2025
Unprompted review
Through The Keyhole Locksmith logo

Reply from Through The Keyhole Locksmith

Thank you so much Shaun for your kind review. We are so pleased Darren was able to get your lock issue sorted for you.
Best wishes Jen and Darren

Rated 5 out of 5 stars

Very friendly and reliable

Very friendly and reliable. Darren's a nice guy who knows his stuff
5 🌟

January 9, 2025
Unprompted review
Through The Keyhole Locksmith logo

Reply from Through The Keyhole Locksmith

Thank you so much Craig for your kind words, we appreciate your feedback.
Best wishes Jen and Darren

Rated 5 out of 5 stars

Darren is very reliable and friendly…

Darren is very reliable and friendly and gives great advice. We have used his services several times before and would highly recommend.

January 17, 2025
Unprompted review
Through The Keyhole Locksmith logo

Reply from Through The Keyhole Locksmith

Thank you Michelle for your lovely review, we appreciate your kind words.
Best wishes
Jen and Darren

Rated 5 out of 5 stars

He was very professional and having…

He was very professional and having used him once before I had every confidence He keeps me update and was very responsive.

December 10, 2024
Unprompted review
Through The Keyhole Locksmith logo

Reply from Through The Keyhole Locksmith

Thank you Samantha for the kind review. We appreciate your repeat business.
Best wishes

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