Thumper's Pet Supplies Ltd Reviews 313

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We are delighted to have found Thumper's Pet Supplies! Brett and Laura gave us loads of helpful advice on pet nutrition before we even brought our puppy home and have helped us choose the most nutriti... See more

Rated 5 out of 5 stars

Laura & Brett offer an extremely professional business. They are always happy to answer any queries I have. The quality of food and treats available are excellent quality and I regularly get comments... See more

Rated 5 out of 5 stars

Great knowledge and genuine passion on all things dog related!!! Couldn’t recommend more 👍 They have helped me with knowing how to calm new puppies stomachs down after vaccinations through certain... See more

Rated 5 out of 5 stars

Excellent service and sensible advice I don't subscribe to the "review culture" and only give them when I genuinely have something to say. I cannot praise Thumper's Pet Supplies enough. Brett was... See more

Company details

  1. Pet Store

Written by the company

Bringing you a curated selection of the best, natural pet food and treats available in Bedford and beyond. We're passionate about quality care for our canine and feline friends, we set about ensuring we stock the best natural food and treats that are nutritionally rich, perfect in aiding our pets in living active lives


Contact info

4.9

Excellent

TrustScore 5 out of 5

313 reviews

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Rated 5 out of 5 stars

Super!

Great products, excellent service and very friendly, helpful advice. Would definitely recommend.

May 8, 2021
Rated 5 out of 5 stars

Friendly and informative

When thinking of changing to raw, I found Brett informative and patient with my many, many questions. He also went out of his way to research and find out about a specific health condition that one of my dogs has.
Thank you for giving me the confidence to give it a go!

May 7, 2021
Rated 5 out of 5 stars

Thumper’s Pet Supplies

Everyone at Thumper’s Pet Supplies are always so kind and helpful and will do anything to help. Delivery is always so quick and never any issues with my orders. The best part is they aren’t far from me so always know if I need anything they will be there. Will continue to order all my pet supplies from them

May 5, 2021
Rated 5 out of 5 stars

Brilliant

Brilliant, caring, knowledgable. We've just moved to the area, and were worried we'd not find the raw food our dogs need; not only did we find the right stuff from an extensive range, but the price is good and the people are lovely.

April 30, 2021
Rated 3 out of 5 stars

Lovely little local pet shop

Lovely little local pet shop but very pricey and small treats

April 24, 2021
Thumper's Pet Supplies Ltd logo

Reply from Thumper's Pet Supplies Ltd

Thank you for your review! We are sorry that you felt we were 'very pricey' and sold 'small treats', we try to offer a range of products of all different shapes and sizes to suit all dogs. We also check our prices against competitors regularly and where we can we try to stay competitive. Brett

Rated 5 out of 5 stars

Fantastic

So pleased I started using this company as they have a great selection of food and treats for your fury friends. Easy click and collect service and it’s nice to support a local business.

April 14, 2021
Rated 5 out of 5 stars

My Pooch

I have given 5 stars because they have been so helpful with our transition from kibble and tinned dog food to raw. It's a bit of a minefield to begin with and I was given good and knowledgeable information. They have kept in contact regularly to check on how my dog is doing as she has some skin issue's. The customer service and after care is brilliant.😊

April 11, 2021
Rated 5 out of 5 stars

Friendly, great customer service and knowledgeable

I collect every single time and each time I am met with the friendliest 2 people possible! Laura and Brett go out of their way with their customer service. If I have any questions or queries they are always on hand to help with the best knowledge of everything they stock! Could buy elsewhere but love helping a small business that deserves it!

April 7, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service from beginning to end. Thumper's reply to any query, are very informative and helpful. Products are detailed clearly and reasonably priced. Free delivery on a Thursday for qualifying orders. What's not to like!

April 3, 2021

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