Thumper's Pet Supplies Ltd Reviews 313

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We are delighted to have found Thumper's Pet Supplies! Brett and Laura gave us loads of helpful advice on pet nutrition before we even brought our puppy home and have helped us choose the most nutriti... See more

Rated 5 out of 5 stars

Laura & Brett offer an extremely professional business. They are always happy to answer any queries I have. The quality of food and treats available are excellent quality and I regularly get comments... See more

Rated 5 out of 5 stars

Great knowledge and genuine passion on all things dog related!!! Couldn’t recommend more 👍 They have helped me with knowing how to calm new puppies stomachs down after vaccinations through certain... See more

Rated 5 out of 5 stars

Excellent service and sensible advice I don't subscribe to the "review culture" and only give them when I genuinely have something to say. I cannot praise Thumper's Pet Supplies enough. Brett was... See more

Company details

  1. Pet Store

Written by the company

Bringing you a curated selection of the best, natural pet food and treats available in Bedford and beyond. We're passionate about quality care for our canine and feline friends, we set about ensuring we stock the best natural food and treats that are nutritionally rich, perfect in aiding our pets in living active lives


Contact info

4.9

Excellent

TrustScore 5 out of 5

313 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivery little bit late!

September 6, 2021
Thumper's Pet Supplies Ltd logo

Reply from Thumper's Pet Supplies Ltd

Sorry to hear that your delivery was a 'little bit late'. We did dispatch your order within 2 working days, however we have found that a lot of people are still finding delays with Royal Mail due to the ongoing pandemic which is obviously not in our control.

Brett

Rated 5 out of 5 stars

Our go to supplier

Our go to supplier for all our cavapoos food requirements. Top service every time, website clear, excellent communication & clear delivery schedule. Top work from Brett & Laura.

Thank you.

September 2, 2021
Rated 5 out of 5 stars

Thank you Thumper's

We are delighted to have found Thumper's Pet Supplies! Brett and Laura gave us loads of helpful advice on pet nutrition before we even brought our puppy home and have helped us choose the most nutritious and tasty meals for him ever since; even adding extra food to their range when we asked for it. They respond to all enquiries quickly, comprehensively and without obligation. You only have to see how shiny their own dogs' coats are to know that they really know their stuff and our dog is absolutely thriving on the food they supply for him.

July 21, 2021
Rated 5 out of 5 stars

Fabulous

Great service, I buy supplies and food for my rabbit. Thumpers always have quality hay, the litter I have (that is great for cats) is amazing absolutely no smells and absorbs all the urine. I generally collect my goods but they can deliver. ❤️

July 19, 2021
Rated 5 out of 5 stars

Repeat customer

I have placed multiple orders with Thumper's Pet Supplies and haven't had any problems. The quality and availability of the products is excellent.
The associated facebook group for raw feeders has been very helpful too.
I will continue to be a customer.

June 19, 2021
Rated 5 out of 5 stars

I was recommended to Thumpers for a raw…

I was recommended to Thumpers for a raw diet for our puppy. This was new to us so Brett talked me through all the options of food and treats and advised on what amount our puppy should be having a day.
We have a weekly subscription which is deliver to the door.
A great service.

May 17, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look