Unfortunately, I am very disappointed with the quality of ThunderNoise T-shirts. At a premium price point, I expected a product that would actually feel high-quality, but in my opinion, the overal... See more
Company replied
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See what reviewers are saying
I really like these shirts and have bought a few items off them. Some of the sizing is inconsistent which makes it hard when ordering your size. I tried ordering a few sizes but be mindful you have... See more
Company replied
qulity seems ligit, fits is ok, and drawing looks nice in person. However, size is bit smaller than expected. According to the size guid, mine is Meduim, after reading some comments I decided to buy... See more
Company replied
Don’t fall for the convincing Instagram ads. Zero customer service, 2 weeks after purchase still haven’t received my order! I hate leaving bad reviews but honestly these guys do not care for custom... See more
Company replied
Company details
Written by the company
Clothing designed by and for enthusiasts of cross-training and fitness who are seeking something unique in their daily lives. Our style is born out of a fusion between tattoo culture, biker aesthetics, and our experiences in the Box - these are the ingredients that make up Thundernoise. Our t-shirts are crafted from 100% organic cotton, offering superior quality and comfort for everyday wear, and proudly holding certifications from PETA, Fair Wear, and Oeko Tex.
Contact info
United Kingdom
- thundernoise.eu
2.9
Average
715 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Almost 2 months to be shipped
So, it's the third time I order something from them, and 3 times it's gone wrong. First time weeks of waiting, but ok. Second time the order was shipped after WEEKS and finally didn't get delivered, because of an unknown error, no notice, so I placed a third order so I could finally get my birthday present. This order has been going on for nearly a month without ANY NOTICE. I had to email them myself about the status. It seemed an item that I ordered was out of stock or something. It's been WEEKS! Almost 2 months! Products are nice, but their service is horrendous.
November 12, 2024
Unprompted review
Reply from Thundernoise
Hi Pablo! We regret any inconvenience caused. We have checked that we are in contact via email so that we can help you with your order immediately.
Thank you for your review and we apologise again.
Reply from Thundernoise
Thank you, Dominique!
Reply from Thundernoise
Thank you for your feedback, Tommy!
Reply from Thundernoise
Thank you very much, Artur!
Customer service was great
August 29, 2024
Reply from Thundernoise
We are very pleased to have been of assistance, Roy!
Reply from Thundernoise
Thank you for your feedback, Mevrouw!
Good quality t-shirt
Nice t-shirts with good quality. Mybe a little big in size. I´m normally XXL but they were just a notch to big.
August 27, 2024
Reply from Thundernoise
Thank you for your feedback, Philip!
Found them online.
Found them online.
Ordering was straightforward.
Only left off one star due to postage being quite slow. I was wondering at one point whether it was coming but it did!
And I’m really pleased with my top, I love it!
August 23, 2024
Reply from Thundernoise
Thank you for your review, Alexandra!
Reply from Thundernoise
Thank you so much, Maxim!
Really cool t-shirts and really helpful team!
Ordered a t-shirt for my boyfriend and unfortunately it was the wrong size (my bad!). I reached out to the team and they responded super quickly. As soon as I sent proof of postage for the return, they sent the replacement and it arrived really fast. My boyfriend loves the t-shirt!
September 23, 2024
Unprompted review
Reply from Thundernoise
We are glad we could be of help, Chloe!
The items came over 40 days after I…
The items came over 40 days after I ordered. And the box was opened and damaged when I received it.
August 23, 2024
Reply from Thundernoise
Hi Carah! The delivery time has been caused by the loss of the package by the transport company and subsequent reshipment of your order by us.
We hope we have been able to help you.
Absolutely love the products but the…
Absolutely love the products but the wait times for shipping are ridiculous. I waited two weeks before the company even shipped my order.
August 23, 2024
Reply from Thundernoise
Hi Mark! Thank you for your message, and we hope it won't happen again.
Have not received my order yet and it’s…
Have not received my order yet and it’s been over 2 months
August 23, 2024
Reply from Thundernoise
Hi Pierre! We have sent you an email so we can help you with your order.
Slow shipment, no attention to details, good customer service
Slow shipment, around a week to ship plus additional week for delivery
The order arrived with a missing product
Customer service send a new parcel with the missing product, 2 extra weeks
The missing product arrived in the wrong ordered size
Again customer service send new parcel with the right size and product
One month and half in total to get a full order completed
August 22, 2024
Reply from Thundernoise
Hi Alberto! We are sorry for the inconvenience caused with the delivery of your package, and hope our customer service team was able to help.
2 months since order still not received
Ordered items from UAE at beginning of August. It’s now beginning of October and still waiting. Items appear to have been lost at customs. They have been reordered but still haven’t left the warehouse. Really poor. One of the team has been helping over email, but still don’t have my order 2 months later. Probably my first and last order from thundernoise.
August 5, 2024
Reply from Thundernoise
Hi Roland! Thank you for your feedback. We hope we were able to help you with your order.
Reply from Thundernoise
Hi Nasser! The delivery time of your package after customs clearance is beyond our control, as it is up to customs to release the package for delivery and this time is not always the same, sorry.
Do not order if from the UK
Do not recommend if ordering from the UK. Whilst their site says customs duties are for the customer, I assumed they would at least try to abide by the customs rules, but no. All orders from EU to UK under £135 should be free of customs tax - I’ve had loads from Spain and Italy that do the process necessary and are customs free - it’s easy. Thundernoise did not so a £66 order had a £23 customs charge put on it. Their customer service didn’t care. So please don’t order if from the UK as they really can’t be bothered to even do the basics. Was also really really slow. Not trustworthy at all.
September 16, 2024
Unprompted review
Reply from Thundernoise
Hi Lucy! We are sorry we are unable to help you through this medium, as you have not responded to our request for an order number to be able to do so. Could you please write to us through our contact form so we can provide you with an ASAP solution?
Great quality and choice
Great quality and choice. A little slow to deliver, but worth the wait
July 25, 2024
Reply from Thundernoise
Thank you so much, Justin!
Reply from Thundernoise
Thank you, Iliana!
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