Thundernoise Reviews 

715
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Unfortunately, I am very disappointed with the quality of ThunderNoise T-shirts. At a premium price point, I expected a product that would actually feel high-quality, but in my opinion, the overal... See more

Company replied

Rated 5 out of 5 stars

I really like these shirts and have bought a few items off them. Some of the sizing is inconsistent which makes it hard when ordering your size. I tried ordering a few sizes but be mindful you have... See more

Company replied

Rated 5 out of 5 stars

qulity seems ligit, fits is ok, and drawing looks nice in person. However, size is bit smaller than expected. According to the size guid, mine is Meduim, after reading some comments I decided to buy... See more

Company replied

Rated 1 out of 5 stars

Don’t fall for the convincing Instagram ads. Zero customer service, 2 weeks after purchase still haven’t received my order! I hate leaving bad reviews but honestly these guys do not care for custom... See more

Company replied

Company details

  1. Activewear Store

Written by the company

Clothing designed by and for enthusiasts of cross-training and fitness who are seeking something unique in their daily lives. Our style is born out of a fusion between tattoo culture, biker aesthetics, and our experiences in the Box - these are the ingredients that make up Thundernoise. Our t-shirts are crafted from 100% organic cotton, offering superior quality and comfort for everyday wear, and proudly holding certifications from PETA, Fair Wear, and Oeko Tex.


Contact info

2.9

Average

TrustScore 3 out of 5

715 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(715)

118 reviews in the last 12 months

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Rated 1 out of 5 stars

2 months of waiting (order placed 20…

2 months of waiting (order placed 20 October) lost package, supposedly re-sent order but no confirmations- after another 2 weeks question if partial order can be sent- after checking- some items don't even match to what I first ordered. Please give me money back as I requested in previous email and disappear from my life forever. Too bad cuz the t-shirts are really nice, but everything around them sucks. For comparison- waited just 1 week for an item from Canada with another company (with delays caused by customs).

November 4, 2024
Thundernoise logo

Reply from Thundernoise

Hi Martin! We are sorry about what happened with the transport company. We have reviewed your request and have cancelled your order.

Rated 2 out of 5 stars

Terrible communication and shipping let down

As others have said, their products are fab, but their shipping and more importantly the communication around it is awful. My items ordered many weeks ago haven’t arrived. I’ve chased them twice, only to find out today that at least part of my order won’t arrive in time for Christmas after all. No apology - just an email with a link to a survey giving me my ‘options’ which are basically to keep waiting or get a refund. So disappointing. When you take customer’s money, you really should keep them informed about what’s happening with their order.

December 14, 2024
Unprompted review
Rated 2 out of 5 stars

Poor customer service

Despite the great designs, customer service is not coordinated right. I try for weeks to contact them for a size change, within their policy's time and I have yet to have a response. I tried contacting them on their social media also. Still no response.

December 2, 2024
Unprompted review
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Reply from Thundernoise

Hi Dimitris! We are very sorry for your discomfort. We have checked that your size change has already been processed. We are sorry for the delay.

Rated 1 out of 5 stars

Order didn’t received

I ordered a sweater and it didn’t come. I don’t have a number or something to get in touch.

December 11, 2024
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Reply from Thundernoise

Hi Galea! We have reviewed your order and have verified that your issue has been handled via email. We hope we have been able to help you, and we hope you can apologise for any inconvenience caused.

Rated 3 out of 5 stars

I love your shirts and bought from you…

I love your shirts and bought from you several times. But my last order never artived. Nobody could help me.... luckily I was informed yesterday that my money had been transferred back...

October 29, 2024
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Reply from Thundernoise

Hi Dani! We are sorry for the incident with the transport company. We hope it will not happen again, and we apologise for it.

Rated 1 out of 5 stars

My order is very late and I have no…

My order is very late and I have no idea or prediction of when it will arrive because they do not respond. I will have to travel and I will not be able to pick up my shirts, money thrown away, do not buy from this brand.

November 25, 2024
Unprompted review
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Reply from Thundernoise

Hi Grazielly! We regret that we are unable to help you in this way, as you have not responded to our request for information about your order number and we are unable to locate it. If you could write to us via the contact form on our website, we will be happy to provide you with an ASAP response.

Rated 2 out of 5 stars

My order hasn't arrived yet

My order hasn't arrived yet. My order is from 28th october.
Contact with the customer center was nice, they tried hard, but unfortunately the problem has still not been solved.

October 28, 2024
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Reply from Thundernoise

Hi Lisa! We are sorry for the incident caused by the transport company and that they have proceeded with the return of your parcel to our warehouse. We do not know why they were unable to deliver, but we will resend your order as soon as possible.
Thank you for writing to us.

Rated 4 out of 5 stars

Love the shirt

Love the shirt, it's fantastic. The one thing I did not realize is the company is in France so delivery took a lot longer than I expected. I'm not upset about the long delivery process, but I should have looked a little better at where it was coming from so I wasn't anticipating a short delivery time.

September 23, 2024
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Reply from Thundernoise

Thank you for your message, MR!

Rated 1 out of 5 stars

I ordered the 'LIFT HEAVY RUN FAST'…

I ordered the 'LIFT HEAVY RUN FAST' training vest which took 3 1/2 weeks to arrive, although the shipping time stated was 5-7 working days. I always had to chase for an update on the status of the delivery but wasn't given definitive answers which was very frustrating. Now I have my vest I am a bit disappointed in the material and can tell that the print will not take long to peel. Cheaply made and not worth the money. I did get my £6 delivery charge back which was the only positive really. Underwhelmed!!!

November 26, 2024
Unprompted review
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Reply from Thundernoise

Hi Chay! We are very sorry that we did not meet your expectations. If you have received a faulty product and we can help you with it, please email us so that we can provide you with an immediate solution.

Rated 1 out of 5 stars

Ordered and 2 weeks later still no…

Ordered and 2 weeks later still no product - no word from them until I chased and was told they were having “problems with their factory” I wouldn’t order from here again!

November 25, 2024
Unprompted review
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Reply from Thundernoise

We are very sorry that we did not meet your expectations, Daniel!

Rated 1 out of 5 stars

I guess now they start to be scammed website no answers about your order after ordering and your money 100% stolen so no one order from them

A company that does not respect itself for the sake of respecting theres customers and customers' money.
After everyone knew them and ordered their clothes, their biggest concern became collecting money, not having their own customers. I bought from them three times and this time I did not receive the order and my emails were not answered from anyone. The automated response,
now i see that Ihave to accept that they stole my money.!
If you do not know how your products are sent outside your country, do not tell people that you have this option poor company

October 28, 2024
Unprompted review
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Reply from Thundernoise

Hi Rita! We are sorry to hear that your experience was not as expected and thank you for writing to us so that we can work on it. We have replied to your email and sent you all the information about the shipment of your order. If we can help you, we will be happy to do so via email.

Rated 1 out of 5 stars

Thundernoise

I like the branding and T-shirts. But the communication regarding order and shipment could be a lot better. Often mistakes where made and I didn’t receive an email about this.. also I ordered something in november and still haven't received my order. Today I received an email that they refunded my money without any message upfront, while I still wanted my order. Looks to me that this is just an easy way to get the problem out of the way...

I was a big fan but I won't order here again.

October 3, 2024
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Reply from Thundernoise

Hi MS! We work daily to offer the best of services. We hope you will forgive us for any inconvenience caused.
Thank you for your review!

Rated 5 out of 5 stars

Good experience

Easy transaction, international delivery was longer than normal but the company assisted whenever I contacted them. Very pleasant. The product was worth the wait, I just love it

September 27, 2024
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Reply from Thundernoise

Thank you very much for your feedback, Bridget!

Rated 1 out of 5 stars

Bad quality

Bad quality, shipping takes longer than expected

September 27, 2024
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Reply from Thundernoise

Hi Maa! We are very sorry that we did not meet your expectations about the quality of our products.

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