While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Wasn’t sure about ordering from this company as I’d not heard of them. However I did as the eufy doorbell was so much cheaper from them. It arrived really quickly I can’t fault the process at all and... See more

Rated 5 out of 5 stars

Purchased online best price I COULD FIND FROM A KNOWN RETAILER WITH HISTORY. Paid xtra for next day delivery not Globals fault but the delivery arrived late after failing to start with not globa... See more

Rated 5 out of 5 stars

Was a little concerned about ordering through a company I hadn’t heard of. However, not only was the doorbell a great price (and included a chime) but also came very fast. I would definitely order fro... See more

Rated 5 out of 5 stars

Ordered our new Nuvi and are delighted with the service and prompt delivery. Even though we are part of the UK we sometimes get charged higher postage but this was not the case here. Notified by email... See more

Company replied

Company details

  1. Electronics Store
  2. Electric Vehicle Charging Station

Written by the company

thurgo.co.uk is your trusted partner for solar panel installations. Run your home with free solar energy Solar & Battery Solutions from THURGO We install the best high-efficiency panels At the lowest possible prices Offering up to a 30-year warranty


Contact info

5.0

Excellent

TrustScore 5 out of 5

917 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dyson Ball

Absolutely thrilled! Great price, fast delivery and a superb product. Couldn't be happier!!

July 27, 2015
Unprompted review
THURGO logo

Reply from THURGO

Thankyou for the great feed back and are very glad that we empresses you.

Kind Regards,
Global GPS LTD

Rated 5 out of 5 stars

Great service and problem free

Excellent service only 3 days from purchase to delivery. Highly recommend

July 21, 2015
Unprompted review
THURGO logo

Reply from THURGO

I'm glad we impressed you we try our hardest to keep customer informed and to get everything out on time.

many thanks
Thurgo LTD

Rated 5 out of 5 stars

Garmin 610 strap replacement

Easy to order. Problem with stock so delivery delayed - notified by email. Contacted them to request product sent to a new address. No quibbles. Product arrived on day promised. Excellent service!

July 21, 2015
Unprompted review
THURGO logo

Reply from THURGO

We are very happy that you felt we provided a good service and hope that if you ever need anything else you will order with us.

Thankyou
Thurgo LTD

Rated 4 out of 5 stars

OK service

Item arrived in reasonable time, although it was never specified EXACTLY how many days it would take using standard delivery.

July 18, 2015
Unprompted review
THURGO logo

Reply from THURGO

we are sorry about the inconvenience.
hope you enjoyed your product

Thurgo LTD

Rated 5 out of 5 stars

Garmin Nuvi Purchase

Ordered our new Nuvi and are delighted with the service and prompt delivery. Even though we are part of the UK we sometimes get charged higher postage but this was not the case here. Notified by email each stage of the despatch and delivery process. Would not hesitate to use Global GPS again.

July 17, 2015
Unprompted review
THURGO logo

Reply from THURGO

Dear trevor
We are glad you are happy with your purchase through us!


Kind Regards,
Global GPS LTD

Rated 1 out of 5 stars

Garmin Fenix 3 Performance Bundle

Unfortunately I had a poor experience. My order was accepted and confirmed and my card debited. 2 days later I received an email saying there was no stock but not to worry as my order would come from the manufacturer but take a few days longer. The following day my order was cancelled.

July 17, 2015
Unprompted review
Rated 4 out of 5 stars

Very Good

The article arrived in time and was what I ordered,what more do you want ?

July 16, 2015
Unprompted review
THURGO logo

Reply from THURGO

Thankyou Brain

We are glad that you had a good experience with our company.

Kind Regards,
Global GPS LTD

Rated 5 out of 5 stars

great price, good service

Ordered online and then Collected my item in store. Staff were helpful and friendly.

July 16, 2015
Unprompted review
THURGO logo

Reply from THURGO

We are very pleased Richard that you feel are staff was helpful and friendly we do try our best

Kind Regards,
Global GPS LTD

Rated 5 out of 5 stars

Easy peasy

Fast service, got what I needed, sent to me quickly. What more could you want?

July 15, 2015
Unprompted review
THURGO logo

Reply from THURGO

Thankyou very much Lee we appreciate the feed back, glad you liked it.

Kind Regards,
Global GPS LTD

Rated 1 out of 5 stars

lack of communication

Hello

Unfortunately there has been a mix up on my delivery as it should have been delivered on Saturday. I had people wait in all day for it and heard nothing about the mix up until I've phoned global gps on the Monday.
So it has been such an inconvenience this.
I've sent numerous emails back about now changing delivery address's as I was going away and have heard nothing back. I ordered this on the 4th and still have no hoover and no idea where it is being delivered l.

July 15, 2015
Unprompted review
Rated 1 out of 5 stars

Garmin Fenix 3

Ordered from website had to chase for a tracking number to then be told there was a problem and my order couldn't be completed, was offered an alternative but this too encountered a problem and this wasn't delivered and company have given me a refund without discussing options. Tread carefully with this company.

July 14, 2015
Unprompted review
Rated 5 out of 5 stars

order cancelled-no problem

I wanted to cancel my order for a replacement Garmin charger the day after placing it as my original charger was found. Global GPS cancelled the order-no hassle, no argument. Great service and I would not hesitate to use them again.

July 13, 2015
Unprompted review
Rated 5 out of 5 stars

Quick and simple.

Ordered a refurbished Dyson and it was a very simple process and delivery didn't take long either (around 5 days).

July 12, 2015
Unprompted review
THURGO logo

Reply from THURGO

Thankyou for the feed back we are very pleased that we live up to the expectations of our customers.

Many thanks,
Thurgo LTD

Rated 5 out of 5 stars

First class service.

I cannot possibly say anything other than that the whole transaction went perfectly .The web site was easiy to navigate,the communication was excellent and faultless.I would recommmend this company to anyone,and I saved at least thirty pounds against my local dealer..

July 7, 2015
Unprompted review
THURGO logo

Reply from THURGO

Thankyou John it nice to see that you are very happy with our services and we always try our best to impress all the customers.

Thurgo LTD

Rated 1 out of 5 stars

Seriously not impressed!

We were please to be able to order the Dyson fan/heater and the money was taken from my account. Then I received an email saying that it was unavailable and my money would be returned so I could buy elsewhere. It said that they would let me know when they had some more and I could have it at the same price. I bought elsewhere. My money was not returned and several days later a Dyson fan/heater arrived. My rating of one star is the only option given but I did not receive rude conduct.

July 5, 2015
Unprompted review
Rated 5 out of 5 stars

Very pleased

Prompt delivery, product exactly as described, best price that I could find on the internet.
Very pleased with my purchase.

July 5, 2015
Unprompted review
THURGO logo

Reply from THURGO

We are glad you are happy with your product and the service provided!

Many thanks

Global GPS LTD

Rated 2 out of 5 stars

Wouldn't use again

Ordered a fan in anticipation of the hot weather week we just had the previous weekend. Turns out they oversold on their website, which I find unacceptable given the amount of online merchant software there is to avoid stocking errors like this.
I missed a telephone call from them on the Monday. When I rung back the person on the other end didn't seem bothered with me, or even in any rush to let me know the company I had contacted. When I asked who had tried to ring me he identified his employer as the Limited company that holds the rights to Global GPS, so that initially confused me further. I had to aid him by telling him every company I had ordered on the internet from in the last week until I said "Global GPS." This felt an unnecessary invasion of my privacy.
A full refund was issued within three working days, so for that they get two stars. Won't use again.

July 4, 2015
Unprompted review
THURGO logo

Reply from THURGO

Dear Matt,

I am sorry to hear that you did not have the best of experiences with us. I understand your frustrations with regards to the stocking problem and apologise for the confusion caused. We try to ensure we always provide the best customer service and I am very sorry for the problems caused with your order. Your comments are appreciated so we can ensure we act upon them and improve our services.

Kind Regards,

Global GPS LTD

Rated 2 out of 5 stars

False expectation 2+ Stars, not quite 3

My original thought that GlobalGPS was cheaper, with free postage and 1-3 day delivery as stated in the website was soon lost. Could not for love nor money get free postage. It was cheaper yes but after 3 days nothing had arrived, T/C to Ggps, they stated it would be with me in 2 days. After 7 days another T/C, they stated not sure what had happened but it will be sent today and be with me within 3 days, I explained it was to be used at the weekend and it had already been 7 days, they agreed to send next day delivery for no extra cost so that was a positive response. If you want it cheaper than any where else and you are not too worried about delivery times this company is fine. If you want guaranteed delivery I am not sure you will get it. I found there telephone manner apologetic and positive and they gave a good response to my problem. It arrived on Friday after 8 days.I was able to use it at the weekend.

July 3, 2015
Unprompted review
THURGO logo

Reply from THURGO

Dear Paul,

Thank you for your feedback. I apologise for the delay that occurred with your item. We do have guaranteed next day services but unfortunately there can sometimes be problems with delivery and am sorry for the length of time you were waiting for your order. I hope you would return to us again for any future purchases.

Kind Regards

Global GPS LTD

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look