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See what reviewers are saying

Rated 1 out of 5 stars

I ordered the sensitive tape since I am allergic to plasters, I paid £15 and within hours I broke out again in the nasty sore rash. It is no better than standard tape, don't wates your mone. I have... See more

Rated 5 out of 5 stars

Thysol were let down by Royal Mail whose tracker showed the item had been dispatched but no more. So presumably lost in a sorting office. Thysol sent a replacement immediately when I contacted them.... See more

Rated 5 out of 5 stars

Brilliant, excellent products, well priced, informative and easy site to use, well packaged, arrived on time, what else could anyone want! Well impressed with this company. Thanks to all the staff for... See more

Company replied

Rated 5 out of 5 stars

Very prompt delivery. Ordered as an equine massager. Comfortable to hold , lightweight with range of heads, good quality and value for money. Is quiet and although there are a range of speeds, vibrati... See more

Company details

  1. Medical Equipment Supplier
  2. Fitness Equipment Wholesaler
  3. Pet Supply Store

Written by the company

THYSOL UK (Part of THYSOL Group) is both supplier and manufacturer of several brands such as CureTape®- Europe's no 1 Kinesiotape, VetkinTape®- Kinesiotape for equine & canine purposes and FASCIQ® - the best fascia release products out there!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

145 reviews

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Rated 5 out of 5 stars

Very prompt delivery, good quality product

Very prompt delivery. Ordered as an equine massager. Comfortable to hold , lightweight with range of heads, good quality and value for money. Is quiet and although there are a range of speeds, vibration is quite intense which took a few attempts for my pony to accept. Believe it is appropriate for an equine massager

July 18, 2024
Rated 5 out of 5 stars

Good quality resistance bands

I ordered the resistance bands for Pilates as my previous one’s just snapped very quickly. I saw the reviews and how substantial they were. They arrived very quickly and good value.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Quality as its finest

Received my order in good shape. Plus the quality of my order is really good. Will gonna order again soon. Thank you!

June 17, 2024
THYSOL UK logo

Reply from THYSOL UK

We look forward to packing more of your orders in the future!

Rated 5 out of 5 stars

Excellent service

Quick delivery, quality product..no issues and would purchase again from THYSOL. 😁

June 24, 2024
THYSOL UK logo

Reply from THYSOL UK

And we'd love to see you back!

Rated 4 out of 5 stars

Rectified order

I originally ordered 4 boxes of vetkin tape and only received 2. I sent an email with photo evidence and my issue straight away which was missed.
I have since received emails from Matthew with an apology and my order has been rectified. This was done quickly and sincerely. Thank you

June 24, 2024
THYSOL UK logo

Reply from THYSOL UK

Thank you Amanda, mistakes can happen and we're happy we were able to sort it our for you.

Rated 5 out of 5 stars

Quality product

I used this to support my knee and also for my dog's elbow dysplasia. Easy to apply, good quality, reasonably priced, quick delivery; comfortable to wear; very happy to use this product and recommend.

May 29, 2024
Rated 1 out of 5 stars

Never received my parcel and never…

Never received my parcel and never received any refund, despite contacting the company.
Avoid at all costs!

March 26, 2024
THYSOL UK logo

Reply from THYSOL UK

Hello Sibylle, When we send out orders, all customers receive updates to track their delivery. We discussed this in our email reply to you. Royal Mail tried delivering your package twice, but no one was there to receive it.

As I mentioned before, you still have the option to schedule a redelivery following the instructions provided in the tracking details to ensure the package reaches you. While the parcel remains with Royal Mail and can still be delivered, we won't issue a refund. However, once it's returned to us, we'll proceed with the refund process.

We're disappointed that instead of arranging a simple redelivery, you chose to leave us a 1-star review. This step wouldn't have been necessary had you followed Royal Mail's instructions. As you can read in many of our reviews, our customers are quite satisfied with the customer service that we offer.

Rated 5 out of 5 stars

Nothing too much trouble.

Nothing too much trouble and extremely knowledgeable and helpful on the phone.
Thank you for your help.

February 22, 2024
THYSOL UK logo

Reply from THYSOL UK

We're always happy to help! Thank you for taking the time to share your opinion.

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