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See what reviewers are saying

Rated 1 out of 5 stars

I ordered the sensitive tape since I am allergic to plasters, I paid £15 and within hours I broke out again in the nasty sore rash. It is no better than standard tape, don't wates your mone. I have... See more

Rated 5 out of 5 stars

Thysol were let down by Royal Mail whose tracker showed the item had been dispatched but no more. So presumably lost in a sorting office. Thysol sent a replacement immediately when I contacted them.... See more

Rated 5 out of 5 stars

Brilliant, excellent products, well priced, informative and easy site to use, well packaged, arrived on time, what else could anyone want! Well impressed with this company. Thanks to all the staff for... See more

Company replied

Rated 5 out of 5 stars

Very prompt delivery. Ordered as an equine massager. Comfortable to hold , lightweight with range of heads, good quality and value for money. Is quiet and although there are a range of speeds, vibrati... See more

Company details

  1. Medical Equipment Supplier
  2. Fitness Equipment Wholesaler
  3. Pet Supply Store

Written by the company

THYSOL UK (Part of THYSOL Group) is both supplier and manufacturer of several brands such as CureTape®- Europe's no 1 Kinesiotape, VetkinTape®- Kinesiotape for equine & canine purposes and FASCIQ® - the best fascia release products out there!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

145 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I had red skin after used tape

I had red skin after used tape

February 20, 2024
THYSOL UK logo

Reply from THYSOL UK

Hi Iuliana, could you please email us directly at info@thysol.co.uk with more details including photos? We want to learn more about the issue of getting red skin after application, as there could be various reasons for it, such as excessive stretching. Thank you.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Very quick response and extremely helpful

January 23, 2024
THYSOL UK logo

Reply from THYSOL UK

Very happy to be able to assist you, we hope you will be back :-)

Rated 5 out of 5 stars

Went on there website to buy the tapes…

Went on there website to buy the tapes for finger tapping. And came across so many little gems. Shipping was really straight forward and the delivery was super fast. Great company!!

December 13, 2023
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Reply from THYSOL UK

Wow! Thanks a lot for your kind words. We hope to see you back soon.

Rated 4 out of 5 stars

Item well packed

Item well packed; arrived promptly. Seems very good quality.

December 7, 2023
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Reply from THYSOL UK

Good to hear, we hope you will continue to use CureTape in the future.

Rated 3 out of 5 stars

Customer service was really good and…

Customer service was really good and friendly. I ordered a scraping tool which is really good, premium scissors for cutting ktape and I ordered 3 rolls of k tape. I was not impressed by the k tape as each roll as not been able to stick to my clients, the adhesive used on the tape is really poor. I’m not sure if I got a bad batch or this is normal.

November 7, 2023
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Reply from THYSOL UK

Hello James, as mentioned in our email conversation, there are several factors that could be affecting the tape's adhesion, such as excessive stretching or oily/dirty skin. I recommend testing all the colours on different people/areas. If the tape still doesn't adhere well, please don't hesitate to reach out to us again.

Rated 5 out of 5 stars

Delivery was speedy and the resistance…

Delivery was speedy and the resistance loops are good quality. 9 inch loops are quite hard to find and these suits my needs perfectly.

October 24, 2023
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Reply from THYSOL UK

Really happy to learn that we could supply what you were looking for. We hope to see you back sometime!

Rated 5 out of 5 stars

Quick delivery

Quick delivery - products appear to be excellent quality

October 27, 2023
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Reply from THYSOL UK

Good to hear! Good luck with the bands!

Rated 1 out of 5 stars

Proof on screenshot. I paid my money for fast delivery! I ordered fast delivery and the website…

I ordered fast delivery and the website said that the order would arrive the next day, but the order arrived in 3 days!! I demand my money back

October 19, 2023
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Reply from THYSOL UK

We're sorry to hear about your recent experience with us. Your review was linked to an order that didn't request express delivery, leading us to assume it wasn't paid for. Then you placed another order two weeks later and paid for express delivery. Regrettably, Royal Mail's service fell short of its promise and delivered a day too late, which is beyond our control and one of the reasons why we're discontinuing the option for express delivery. We've already refunded you for the express delivery costs.

We kindly ask if you would reconsider your review regarding our customer service. I hope you understand that we are doing our best to keep everyone happy, but in some cases this is out of our hands.

Rated 5 out of 5 stars

Great products

Easy company to deal with, and the Vetkin products are in my own opinion the best on the market, I use many different sizes of the tapes for many applications and it’s never let me down,

September 18, 2023
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Reply from THYSOL UK

Happy to have you as a customer!

Rated 5 out of 5 stars

Amazing 🤩

Amazing 🤩, 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩

September 22, 2023
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Reply from THYSOL UK

Thank you!

Rated 5 out of 5 stars

I have reviewed this already 🤔 do not…

I have reviewed this already 🤔 do not sure why you're asking again.
But fabulous product and great prices. Quick delivery too.

September 15, 2023
THYSOL UK logo

Reply from THYSOL UK

Hi Corinne, thanks for your kind words again. The system automatically sends out invites after you order. We'll see if we can skip people that have already purchased from us before!

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