I ordered the sensitive tape since I am allergic to plasters, I paid £15 and within hours I broke out again in the nasty sore rash. It is no better than standard tape, don't wates your mone. I have... See more
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Thysol were let down by Royal Mail whose tracker showed the item had been dispatched but no more. So presumably lost in a sorting office. Thysol sent a replacement immediately when I contacted them.... See more
Brilliant, excellent products, well priced, informative and easy site to use, well packaged, arrived on time, what else could anyone want! Well impressed with this company. Thanks to all the staff for... See more
Company replied
Very prompt delivery. Ordered as an equine massager. Comfortable to hold , lightweight with range of heads, good quality and value for money. Is quiet and although there are a range of speeds, vibrati... See more
Company details
Written by the company
THYSOL UK (Part of THYSOL Group) is both supplier and manufacturer of several brands such as CureTape®- Europe's no 1 Kinesiotape, VetkinTape®- Kinesiotape for equine & canine purposes and FASCIQ® - the best fascia release products out there!
Contact info
The Ghyll, Pevensey Road, RH13 9XZ, Southwater, United Kingdom
- 01403 613093
- info@thysol.co.uk
- thysol.co.uk
4.5
Excellent
145 reviews
Hasn’t replied to negative reviews
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Poor Advertising - check the small print
I ordered a 25cm diameter peanut ball, a 12cm was delivered. I emailed the company and they sent me another ball free of charge. Good Start! They sent me another 12cm ball, wrong size again. I contacted the company again and they told me 25cm was the length not the diameter!! This is not how every other company markets the product giving the diameter as the size not the length. Even their peanut ball was labelled 12cm. I feel brushed off, fobbed off and still do not have the right product that I originally ordered. Poor service, poor advertising - advertise the products properly so people know what they are buying !!
March 29, 2023
Reply from THYSOL UK
Hello Graham, we apologise for any inconvenience caused by the confusion surrounding the size of our large peanut ball. We attempted to contact you last Friday but unfortunately, we were unable to reach you.
Although the description on our product page clearly indicates the size of the ball as "Size: Ø 12 cm x 25 cm length," we understand that the information in the product title could be improved by putting in both the diameter and the total length. Our product itself only has the diameter on the label.
In no way are we trying to deceive you since there is no point in us wrongly advertising our products and then having unhappy customers.
We want to sort it out with you, could you please give us a call back on 01403 613093 or email at info@thysol.co.uk? Thank you.
Reply from THYSOL UK
Great to hear! Good luck with the bands.
Very helpful when spoke to them on the…
Very helpful when spoke to them on the phone. Customer service could not fault and lovely to be able to speak to someone about the products!
Arrived quickly too!
March 15, 2023
Reply from THYSOL UK
We are happy to hear you are satistied in the contact you had with us. We take pride in having medically trained customer service that can help you with valuable information about our products. We hope to see you again soon!
Does as it should
Does as it should. Very good adhesive and effectively stayed in place.
March 13, 2023
Reply from THYSOL UK
Good to hear you are happy with your CureTape order! We hope to see you again soon.
Reply from THYSOL UK
Thank you! We hope the CureTape Giant is useful in your clinic!
Fast delivery and accurate as stated.
February 16, 2023
Reply from THYSOL UK
Thank you! We hope you enjoy the products as well.
Delivery prompt item as per described…
Delivery prompt item as per described and covers my requirement.
January 3, 2023
Reply from THYSOL UK
We hope the tape is worth repurchasing and look forward to seeing you back at thysol.co.uk.
Reply from THYSOL UK
Thank you for your review! Glad you like VetkinTape. We hope to see you again!
I had a issue with Royal Mail delivery…
I had a issue with Royal Mail delivery and Matthew solved the issue very fast. The tapes are great quality!!
December 17, 2022
Reply from THYSOL UK
Thanks for being patient with us! Royal Mail striking since October hasn't been easy for us :-)
Staff helpful
I have found Matthew very helpful in answering and responding to my questions.
December 1, 2022
Reply from THYSOL UK
Thank you!
Vetkin tape
Very good stuff but I find if you leave it longer on your pet than 5 days the glue sticks and is hard to get off but it works really well
December 8, 2022
Reply from THYSOL UK
Great to hear you like VetkinTape! Few tips for removing the tape: try rolling it off or using oil. Can be vegetable oil or body oil, any oil will do. It will loosen the adhesive layer!
Fast delivery, high quality goods
Well packed, fast delivery and great quality goods that came as described. I could not be happier and I will definitely order again.
December 3, 2022
Reply from THYSOL UK
Thank you for your kind words! Very happy that your products arrived in good quality and that you are happy with them. We hope we can welcome you as a regular VetkinTape customer!
Great quick delivery
Great quick delivery. Goods excellent condition. Friendly communication.
October 16, 2022
Reply from THYSOL UK
Thank you! Good luck with your roll of kinesiology tape.
superior products
i have used many different k-tapes, but have to say i was impressed with vetkin tape from Thysol. Quick delivery, superior quality, excellent service, durable with longevity.
Have found a company and tape which i intend to do business for the duration. superior products i would happily recommend to any equine proffesional
October 10, 2022
Reply from THYSOL UK
Thanks Donna for the kind words!
Thank you for your great silicone cups
Thank you for your great silicone cups. I have arthritic hands and unable to use other cups. These are easier to manage.I also must commend you on the speed in which they were delivered from the initial order
October 14, 2022
Reply from THYSOL UK
Happy to hear that our cups can be managed well for you!
Super efficient service am delighted…
Super efficient service am delighted and will definitely use again.
October 3, 2022
Reply from THYSOL UK
We'd love to see you back, thank you!
Excellent product
October 5, 2022
Reply from THYSOL UK
Great to hear, good luck with the suspension trainer!
Reply from THYSOL UK
Good to hear you are satisfied. Enjoy the tapes!
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