Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Ve... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing Service! I booked a hotel and had a few specific requirements for the room, but I wasn’t sure how to check this on the website. I contacted an agent and received a very quick reply, eve... See more
We booked the Sonu Nigam concert and a Hotel stay. Both booking procedures went very smoothly and the team at Ticketbox were very proactive. For the Hotel stay, after booking via the website, I... See more
I wanted to give a special shout-out to [ NUSHRAAT FROM TicketBox.MU ]. Hat off 🫡 She consistently go above and beyond to sort out my bookings, making it stress-free. Her dedication to custom... See more
Company details
Written by the company
Ticketbox.mu is Mauritius’ leading digital booking and ticketing platform, connecting travelers and event-goers to local and international experiences in one seamless ecosystem. From flights, hotels, and travel leisure services to events, sports, and concerts, Ticketbox.mu delivers secure, dynamic, and innovative online booking solutions designed to elevate the Mauritian outbound and hospitality market. Beyond bookings, Ticketbox.mu is committed to innovation and value creation. From non-expiring rechargeable gift cards to large-scale promotional partnerships—including the biggest booking and hospitality lottery campaign ever launched in Mauritius—we consistently push boundaries to redefine digital commerce in the travel and leisure industry. Proudly Mauritian, Ticketbox.mu plays an active role in advancing the country’s digital transformation and e-commerce evolution, while positioning itself as the largest outbound travel and leisure platform for the Mauritian market. At our core, we believe in building long-term partnerships, delivering exceptional customer journeys, and growing together—locally, regionally, and globally. Ticketbox.mu — Your gateway to seamless booking, unforgettable experiences, and limitless possibilities.
Best booking platform
We are ready to give you a dedicated and best service.
Booking via Ticketbox.mu is your the start of your experience whether you are booking a vacation or any other services.
Contact info
United Docks 1, Floor 2, Port Louis, Mauritius
- +2302146464
- chat@ticketbox.mu
- ticketbox.mu
The best hotel deals is right here!
4.6
Excellent
537 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Great assistance provided by Mrs…
Great assistance provided by Mrs Reshma.. very satisfied
January 28, 2025
Unprompted review
Booking
Professional and quick-
Thank you Mrs Pevita. You are the best
January 19, 2025
Unprompted review
Our booking went smoothly with the help of Reshma.
First time I booked on ticketbox.mu and my experience was amazing. This would not be possible without the help, support and assistance of Reshma. She was here to assist anytime, even if she it was early in the morning and late and night. We recommend everyone to contact Reshma and ticketbox.mu for their reservation for any hotels and activities.
January 19, 2025
Unprompted review
Good response
Good response, not enough details regarding the special requests made, was asked to see directly with the hotel
January 8, 2025
User friendly site and very prompt…
User friendly site and very prompt service. Thank you.
January 8, 2025
They always go to the extra mile to…
They always go to the extra mile to accommodate for my needs. Super duper easy to book with them and always very responsive.
Special thanks to Mrs Reshma. Been booking so many hotel rooms with her and I highly recommend ticketbox
January 6, 2025
Unprompted review
Booking tickets and reservations…
Booking tickets and reservations through Ticketbox.mu is an absolute breeze! I recently used their platform to book a resort, and the process was seamless from start to finish. A special shoutout to Swarna, who assisted me with the booking. Her efficiency, attention to detail, and commitment to ensuring a great customer experience were truly commendable.
Within minutes, everything was sorted, and I was left impressed by the platform’s user-friendliness and the team’s customer-centric approach. Highly recommend Ticketbox.mu for hassle-free bookings and excellent service!
January 5, 2025
Unprompted review
Thank you very much Mr Chundun for the…
Thank you very much Mr Chundun for the help,
You assisted us in this, without you it would be impossible to get a resort at the very last minute
Thank you is a little word for your infinite support
January 3, 2025
Unprompted review
Amazing service !
Hello
Despite of a very short notice from our side of finding a hotel with the peak season in mind . Mr Ajay has really help us .
Great customer service .
I really recomend this page .
I was highly satisfy with the outcome .
The experience was outstanding .
Thank you very much
January 2, 2025
Unprompted review
Good customer service!
Good customer service provided by Ajay today! He was really helpful and assisted me promptly despite New Year’s day. Thanks again!
January 1, 2025
Unprompted review
Our Stay at Sea Diamond Spa hotel
Wishing to celebrate my daughter's birthday, I contacted Ticketbox.mu via Facebook. Mrs Neha Guness promptly replied to my msg and acted effectively and efficiently to all my requests. Accordingly she proposed to me Sea diamond & Spa hotel at Calodyne which suit us. I didn't have so much time and booking was made on the eve but Mrs. N. Guness made all arrangements with the hotel e.g. our junior suite was interconnected, halaal food n birthday celebration. She also facilitated payment with her colleague at the kiosk of Tribecca mall for me. We had great moments at the hotel. Staff was very helpful. We were surprised by the hospitality there. Keep it up Neha 💯 Wishing Happy New Year to all of you.
December 28, 2024
Unprompted review
Day Package in the Peak Season
It was a bit disappointing to order on the website, as it shows availability for some hotels but then same is not available.
However i really appreciate the prompt attention given to me, and helping me to make a another choice on the availability and as per my preference for my day package.
Big thanks to Ms Neha for helping me out.
Will surely consier ticketbox again
December 31, 2024
Unprompted review
Quick response from Ticket Box team
Quick response from the team regarding booking/reservation and payment
December 6, 2024
Good experience
Professional and quick- I had a little issue with my payment- I was promptly contacted and my booking was sorted. Had a great stay at a good price
December 16, 2024
Thank you Mr Chundun for your patience…🙏
Thank you Mr Chundun for your patience with me.🙏
Being a fussy client (since scammers everywhere) Mr Chundun had so much pain but patiently explained me via phone and about their trustworthiness. Which finally I did. And obviously no regret at all.
Once again thanks Mr Chundun.
He assisted whole day via messages 🙏💐
God bless you always☺️
December 24, 2024
Unprompted review
Chundun has been very swift and…
Chundun has been very swift and professional in replying to our queries and handling our request. Thank you very much team , keep it up and Merry Xmas
December 24, 2024
Unprompted review
Good service
December 13, 2024
It was a pleasure to book with…
It was a pleasure to book with ticketbox.
Great assistance and fast response...
Very good service.
December 20, 2024
Unprompted review
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