Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Ve... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing Service! I booked a hotel and had a few specific requirements for the room, but I wasn’t sure how to check this on the website. I contacted an agent and received a very quick reply, eve... See more
We booked the Sonu Nigam concert and a Hotel stay. Both booking procedures went very smoothly and the team at Ticketbox were very proactive. For the Hotel stay, after booking via the website, I... See more
I wanted to give a special shout-out to [ NUSHRAAT FROM TicketBox.MU ]. Hat off 🫡 She consistently go above and beyond to sort out my bookings, making it stress-free. Her dedication to custom... See more
Company details
Written by the company
Ticketbox.mu is Mauritius’ leading digital booking and ticketing platform, connecting travelers and event-goers to local and international experiences in one seamless ecosystem. From flights, hotels, and travel leisure services to events, sports, and concerts, Ticketbox.mu delivers secure, dynamic, and innovative online booking solutions designed to elevate the Mauritian outbound and hospitality market. Beyond bookings, Ticketbox.mu is committed to innovation and value creation. From non-expiring rechargeable gift cards to large-scale promotional partnerships—including the biggest booking and hospitality lottery campaign ever launched in Mauritius—we consistently push boundaries to redefine digital commerce in the travel and leisure industry. Proudly Mauritian, Ticketbox.mu plays an active role in advancing the country’s digital transformation and e-commerce evolution, while positioning itself as the largest outbound travel and leisure platform for the Mauritian market. At our core, we believe in building long-term partnerships, delivering exceptional customer journeys, and growing together—locally, regionally, and globally. Ticketbox.mu — Your gateway to seamless booking, unforgettable experiences, and limitless possibilities.
Best booking platform
We are ready to give you a dedicated and best service.
Booking via Ticketbox.mu is your the start of your experience whether you are booking a vacation or any other services.
Contact info
United Docks 1, Floor 2, Port Louis, Mauritius
- +2302146464
- chat@ticketbox.mu
- ticketbox.mu
The best hotel deals is right here!
4.6
Excellent
537 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A big thanks to Miss Nushraat…
A big thanks to Miss Nushraat for her great assistance and rapid service.She was very helpful.Will definitely recommend Ticketbox.
October 17, 2025
Unprompted review
Quite available by WhatsApp since they…
Quite available by WhatsApp since they call back when they could not pick up the call
November 3, 2025
Had a problem at the hotel
Had a problem at the hotel for the day package that I booked for 3 persons. I was using a voucher. Did not have a document from ticket box only the voucher. It was embarrassing, but Mr Chundun from ticket box sorted out the confusion immediately and my friends and I went on to have a fabulous day. Thank you Mr Chundun
October 31, 2025
Unprompted review
A big thanks to Miss Neha who has…
A big thanks to Miss Neha who has assisted me for my request. She is so proactive and helpful. Such a wonderful person. Will definitely recommend ticket box to my correspondence. Thank you once again. From Mrs Muruguppa
October 30, 2025
Unprompted review
Special mention to Reshma
I would like to thank Ticket box especially Reshma for her outstanding dedication and support. She has been of great assistance, tackling last minute change and unplanned requests. Attentive and customer focused, Reshma went to the extra mile making one's travelling wish exquisite. Would recommend 👌
September 20, 2025
Unprompted review
Awesome service
Mr Chundun very helpful and quick to assist. I am very satisfied with the service. Highly recommended.
October 21, 2025
Unprompted review
Good and rapid service thanks to Mr…
Good and rapid service thanks to Mr Chandun
October 22, 2025
Unprompted review
Amazing experience - Booking for day packages
Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Very quick response, with elaborated points & options.
Thank you Mr Chundun, & entire team!!
Keep it up!!
October 21, 2025
Unprompted review
Always outstanding service… Chundun…
Always outstanding service… Chundun being always there to help achieve your requirements
October 19, 2025
Unprompted review
Great service..
Great service..
Mne asize lacaz, banla ine fer tou pou mw sans oken traka
October 15, 2025
Unprompted review
The booking was the quickest one I ever…
The booking was the quickest one I ever did. Mr Chundun was very helpful in making sure we get the best deal and accompanied till we get the hotel vouchers.Best customer service, will surely recommend 👍
October 15, 2025
Unprompted review
Ticketbox - Shoutout to Mr. Chundun!
The booking process with Ticketbox is always smooth and user-friendly. Even when contacting them via phone/WhatsApp, they are always available and ready to help. Heads up to Mr. Chundun for assisting me with my questions and doubts. He was able to find me a great deal within 5 minutes and recommend me the best place. A big THANK YOU to him!
I have previously used Ticketbox to buy concert tickets. I love their personal approach towards all customers. They always help us find our seats ‘with the biggest heartwarming smile’! And after the concert, they also ask for our feedback. And we always joke around saying, we need more of these well-organised concerts!
October 13, 2025
Unprompted review
Rapid and good service
My first experience with ticketbox. Excellent service by Mr Chundun
October 10, 2025
Unprompted review
I am satisfied and great quick service.
October 10, 2025
Unprompted review
Excellence
Very nice staff (Reshma) for handling my booking.
Went through other service providers they were not able to offer me the room type I wanted.
Ticketbox did the work for me and ensure my booking was made with no hassle.
October 6, 2025
Mr Chundun is really very helpful in…
Mr Chundun is really very helpful in providing high level customer service. Will very certainly recommend as he assists professionally.
September 29, 2025
Unprompted review
It’s the third time i’ve done my hotel…
It’s the third time i’ve done my hotel bookings on Ticketbox with Mrs Nusrat. She is very professional and very helpful. She make sure to meet my needs and help me in any way possible.
September 26, 2025
Unprompted review
Very kind staff
Very kind staff. Especially Mrs Dalini. She does her best to give her clients full satisfaction.
September 23, 2025
Unprompted review
Excellent customer service
The staff was very courteous and customer focus making the flights booking a seamless experience.
September 12, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.