Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Ve... See more
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Review summary
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Reviews shaping this summary
Amazing Service! I booked a hotel and had a few specific requirements for the room, but I wasn’t sure how to check this on the website. I contacted an agent and received a very quick reply, eve... See more
We booked the Sonu Nigam concert and a Hotel stay. Both booking procedures went very smoothly and the team at Ticketbox were very proactive. For the Hotel stay, after booking via the website, I... See more
I wanted to give a special shout-out to [ NUSHRAAT FROM TicketBox.MU ]. Hat off 🫡 She consistently go above and beyond to sort out my bookings, making it stress-free. Her dedication to custom... See more
Company details
Written by the company
Ticketbox.mu is Mauritius’ leading digital booking and ticketing platform, connecting travelers and event-goers to local and international experiences in one seamless ecosystem. From flights, hotels, and travel leisure services to events, sports, and concerts, Ticketbox.mu delivers secure, dynamic, and innovative online booking solutions designed to elevate the Mauritian outbound and hospitality market. Beyond bookings, Ticketbox.mu is committed to innovation and value creation. From non-expiring rechargeable gift cards to large-scale promotional partnerships—including the biggest booking and hospitality lottery campaign ever launched in Mauritius—we consistently push boundaries to redefine digital commerce in the travel and leisure industry. Proudly Mauritian, Ticketbox.mu plays an active role in advancing the country’s digital transformation and e-commerce evolution, while positioning itself as the largest outbound travel and leisure platform for the Mauritian market. At our core, we believe in building long-term partnerships, delivering exceptional customer journeys, and growing together—locally, regionally, and globally. Ticketbox.mu — Your gateway to seamless booking, unforgettable experiences, and limitless possibilities.
Best booking platform
We are ready to give you a dedicated and best service.
Booking via Ticketbox.mu is your the start of your experience whether you are booking a vacation or any other services.
Contact info
United Docks 1, Floor 2, Port Louis, Mauritius
- +2302146464
- chat@ticketbox.mu
- ticketbox.mu
The best hotel deals is right here!
4.6
Excellent
537 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
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Love Mr Chundhun❤️
No words to express my gratitude towards mr Chundhun.. he simply is the best.. i have done several bookings with him.. he is so patient , calm and attentive to my requests.. hatss off.. Thank you to ticketbox team for providing us such great and down to earth person to deal with.. ❤️🌸 #love to mr chundhun
September 17, 2025
Unprompted review
Excellent Service and Professional Support from Ticketbox.mu
Despite some initial challenges with my booking, Ticketbox.mu handled my case with professionalism and care. Anuradha followed up personally until the matter was fully resolved, and Mr. Chundun was very professional and helpful during the booking process. I am happy with the outcome and will definitely use Ticketbox.mu again in the future, and recommend their services to others.
August 30, 2025
Unprompted review
Marketing mirage
Though it is said in the email that i have received 3% off on first stay booking, and discount code is FIRSTLOVE, I did not benefit from same.
When I did the booking, it was written 145 reward points but in the booking confirmation, it's zero points.
A bit disappointed.
September 4, 2025
Very good service
Very good service. I was assisted by Mr Chundun and he was very helpful and would reply quickly.
September 2, 2025
Unprompted review
Merci à Stephanie qui m'a beaucoup aidé…
Merci à Stephanie qui m'a beaucoup aidé durant les réservations.
August 27, 2025
Unprompted review
I was assisted by Reshma
I was assisted by Reshma, she was polite and listened and attended my queries very quickly. She was proactive in her way of responding and I will not hesitate to use tocketbox.mu again. Keep it up.
Cheers
August 25, 2025
Unprompted review
Excellent customer service…
I had an excellent customer service experience from the ticketbox team specially Mr Chundun. He was very prompt and proactive in helping with the reservations. The technical / app experience needs some work, but the team more than makes up for it.
August 19, 2025
Unprompted review
It's the 1st time we book via…
It's the 1st time we book via Ticketbox.
Highly recommend as the service was very good, special thanks to Mrs Reshma Who has done a very good job.
We will book again via ticketbox for our next stay!
August 15, 2025
Unprompted review
My first experience with ticketbox.
My first experience with ticketbox.. i really appreciate the service provided by Mrs. Reshma for a hotel booking. She is genuinely caring and helpful. Hats off👏👏👏
August 18, 2025
Unprompted review
First time booking
First time booking from ticketbox,excellent service,quick response.A special thank to Mr.Chundun who get into communication with me and my booking was done quickly.Really appreciate his help.
August 15, 2025
Unprompted review
I booked a stay for my Family and…
I booked a stay for my Family and Dalini assisted me.The service provided was very quick and efficient.
August 10, 2025
Unprompted review
Stay at Riu Turquoise
I book 10 rooms with Ticketbox for Riu Turquoise. Excellent service and very proactive. A special thanks to Mr Chundun Ramtohul who get into communication with me and booking was done.. really appreciate his help.
August 1, 2025
Unprompted review
Excellent service from Ticketbox.mu
We booked the Sonu Nigam concert and a Hotel stay. Both booking procedures went very smoothly and the team at Ticketbox were very proactive.
For the Hotel stay, after booking via the website, I was contacted by Nushraat who explained everything very clearly and the booking confirmation came within less than 15 minutes.
Overall a great experience with Ticketbox!
July 22, 2025
Unprompted review
Great service and a big thank you to Ms Nusraat
A big thank you to Ms Nusraat who has shown unwavering support to us during our booking. Her professionalism and effectiveness at work is laudable🙏Keep up with the good job. Will surely recommend ticketbox 😇
July 16, 2025
Unprompted review
Great service
This was my first time using the platform, so I wasn’t sure what to expect — but I was really impressed. The team stayed in touch throughout the whole process, which made everything feel smooth and easy. On top of that, the deals were great. I’ll definitely be coming back!
July 16, 2025
Unprompted review
Perfect service
I had the best service in Mauritius with Ticketbox. They have an amazing team and I strongly recommend them.Bravo !!
July 8, 2025
Unprompted review
Best customer experience
Hi. I would like to thank the Ticket box team especially Mrs Reshma who assisted me for a booking of a hotel. She’s very helpful and professional in the customer experience. Thanks again.
Regards,
Vinessen
July 8, 2025
Unprompted review
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