Ticketcenteruk Reviews 107

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Scam Scam Scam Scam ticket Center UK All i want to give is negative infinite 0000 to ticket center uk they are not responding anywhere not to calls , WhatsApp and emails they just scammed me by boo... See more

Rated 5 out of 5 stars

I frequently travel to Pakistan every 3 to 4 months, and I've always struggled to find affordable and fast flights. However, this time I tried Ticket Centre UK, and I was impressed by their speed, con... See more

Company replied

Rated 5 out of 5 stars

Sarah,the sales representative, was very friendly. She also caters my need like longer lay-over. Also,the best thing about my experience with Sarah was, I can contact her anytime and she was very ac... See more

Company replied

Rated 1 out of 5 stars

Fraud & scammers They took 750£ for booking tickets to pakistan , but it never happened , it was my really hard earned money .. 😞 Now they are ignoring me, neither refunding me nor booking my tic... See more

Company details

  1. Travel Agency

Written by the company

Ticket Center UK is a travel agency that finds and compares the best offers, especially on hotels and flights. We are free, which means that we never add any booking fees, and we never use cookies to inflate prices.


Contact info

3.5

Average

TrustScore 3.5 out of 5

107 reviews

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Rated 4 out of 5 stars

Hi Mr Ahmed thank you for your good…

Hi Mr Ahmed thank you for your good response and good service I wish you good luck in future I shear all my family and frie
nds your details thanks brother
Regards
Abdul Sheikh

October 10, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Mr. Sheikh,

Thank you very much for your kind words and positive feedback. It was a pleasure to assist you with your booking, and we are grateful for your support and recommendations to your family and friends.

You are always welcome to book with us again, and we look forward to serving you in the future. Should you need any assistance, please do not hesitate to reach out.

Wishing you all the best!

Kind regards,
Ticket Center UK

Rated 5 out of 5 stars

Omar Good Agent

Booked my pakistan tickets with them. Omar helped me alot, Will recommend everyone to buy from him

October 7, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Kianat,

Thank you very much for your kind words and positive feedback. It was a pleasure to assist you with your booking, and we are grateful for your support and recommendations to your family and friends.

You are always welcome to book with us again, and we look forward to serving you in the future. Should you need any assistance, please do not hesitate to reach out.

Wishing you all the best!

Kind regards,
Ticket Center UK

Rated 5 out of 5 stars

Zain helped us a lot finding our…

Zain helped us a lot finding our tickets from London to lahore in very cheaper prices as compared to the market price. He guided us so well I strongly recommend this guy and we surely buy again whenever we plan to travel.

October 9, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Faiz,

Thank you very much for your kind words and positive feedback. It was a pleasure to assist you with your booking, and we are grateful for your support and recommendations to your family and friends.

You are always welcome to book with us again, and we look forward to serving you in the future. Should you need any assistance, please do not hesitate to reach out.

Wishing you all the best!

Kind regards,
Ticket Center UK

Rated 5 out of 5 stars

Rohan Khan

Rohan Khan was so incredibly helpful and very easy to communicate with. I was very grateful for his support and advice, the prices were great and the best I’ve seen or been offered on the market! The tedious process I was dreading was made into such a quick process efficiently completed to my satisfaction and met all my standards.

October 9, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Rohan,

Thank you very much for your kind words and positive feedback. It was a pleasure to assist you with your booking, and we are grateful for your support and recommendations to your family and friends.

You are always welcome to book with us again, and we look forward to serving you in the future. Should you need any assistance, please do not hesitate to reach out.

Wishing you all the best!

Kind regards,
Ticket Center UK

Rated 1 out of 5 stars

Please avoide at all costs

Please avoide at all costs they are a scam. Took 900 pounds from me and requested 405 more. I requested for a refund and they asked me to give them my cvv via call and the 405 will be refunded and and i will be upgraded to premium economy. The team names are zain,hamza and josaph and dont have any refund policy. Zain told me the tickets were refundable and flexible but when they were unable to book or by the ticket after payment they said the money is not refundable?? So confusing if there is no ticket that means the money has not been accepted. Please save your money and use google flight and reports these scams.

If you need proof i have got their conversations and emails. With their logo, site name and number.

I know that can not be resolved as your agents have now blocked me after abusing me on voice messages.

I will not be taking of this review as i am telling the truth and i have proof. Emails from your offices and everything. I have also notified the authorise to investigate this further as alot of people have had the same problem and the same message was sent to them via trust point.

October 8, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Mamoon,

We understand that you have faced an unfortunate situation with your booking, but we must clarify that your reservation was made through "Ticket-center," an entity with which we have no affiliation. As previously communicated via email and phone, we have provided all relevant information to clarify this misunderstanding.

Despite our efforts, you have posted a negative review on our page, which unfairly impacts our reputation. We kindly request that you remove this review, as it is based on inaccurate information and misidentifies our business as responsible for your concerns.

We have nothing to hide and welcome you to visit our office at any time to discuss this matter in person and review the evidence we have provided. However, should the review remain, we will have no choice but to consider legal action to protect our company’s reputation.

We trust that you will act promptly to rectify this situation, and we remain available for further discussion should you wish to resolve this matter amicably.

Thank you for your understanding.

Best regards,
Ticket Center UK

Rated 5 out of 5 stars

Very good people and polite to me to…

Very good people and polite to me to very helpful people to be able to speak with them to discuss

October 7, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Riaz,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 5 out of 5 stars

Nice job you are doing as good as…

Nice job you are doing as good as customer wish

October 5, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Shazad,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 5 out of 5 stars

For A* service, ask for Abraham - you'll be in trustworthy hands!

Came across their online ad at a time when I was thinking of booking a family holiday to Pakistan. The offer seemed too good to be true, but I thought I'd just call to get a feel for what the prices would be like on our desired dates. It's extremely hard to trust anyone these days and with my friends having recently been scammed by an agent, I had no intention of booking with a third party. However Abraham was extremely reassuring and put forward a deal that was just impossible to refuse. So much so my family became suspicious and I started hesitating too, but he immediately put all our doubts to rest. Even after booking our tickets, he frequently kept in contact and informed us of any promotions they had running which gave us further reassurance.

Abraham has become my first point of contact whenever anyone around me wants to travel. We've confidently had him book multiple flights for extended family because I know he'll exert himself to find us the best deals.

June 19, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Raja,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 5 out of 5 stars

I was very happy because the person

I was very happy because the person
Abraham was ver through
And kept me advise on the the stages
Will definitely recommend to my friends and family

October 1, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Ranjit Bedi,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 5 out of 5 stars

Great experience booking process was…

Great experience booking process was very easy thanks to Ali he really helped us through everything. Told him what we were looking for and he tailor made the package for us. Will definitely use in the future.

October 2, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Ghulam,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 5 out of 5 stars

Omar Ibrahim looked after me regarding…

Omar Ibrahim looked after me regarding my booking.Also gave me the best price at the start honest person good customer service skills.This is the second time I have purchased from this company and Omar has provided me with first class service.

October 1, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Sahota,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 5 out of 5 stars

Fantastic prices and quick response to…

Fantastic prices and quick response to all enquiries, recommended

August 22, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear AR Chaudhary,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 5 out of 5 stars

Outstanding service by Sam

Outstanding service by Sam throughout. I will strongly recommend their services to all who are looking an efficient service to book their tickets and travel plan.

September 12, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Khan,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 1 out of 5 stars

Not a good experience

Initially, it started very well - very polite, etc. I was given a reasonable price for my flight. But as I expected and, in spite of warning them beforehand, they said that the airline is asking for more money. As my deposit did not go through due to Mastercard & bank suspected of fraud, they did not contact me on the next day as they promised. If my deposit went through, I could have been faced with issues to get my deposit back.

September 5, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Raj,

We have reviewed your comments and wish to clarify that our records do not indicate any booking made under your name with our company. It seems there may be a misunderstanding or an error in identifying our services. We kindly request that you verify the details of your booking and remove this review, as it may not accurately represent your experience with us.

If this review is not removed or corrected to reflect an accurate account of your experience, we may be compelled to explore legal options to address any potential defamation or misrepresentation of our services.

We hope to resolve this matter amicably and appreciate your understanding.

Best regards,
Ticket Center UK

Rated 5 out of 5 stars

I had received very good price and…

I had received very good price and excellent customer service from Abraham. Who served me during my holiday booking. He guided me through out and gave me response when ever I need.

September 7, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Sabuhi,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 5 out of 5 stars

Their customer services and prices are…

Their customer services and prices are the best. Everyone there is very supportive especially Umer and Ali, both of them are stars 👍

September 4, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Muhammad Shahzaib Zulfiqar,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 5 out of 5 stars

I recently used ticket centre uk…

I recently used ticket centre uk services for an immediate ticket booking. The process was incredibly efficient and user-friendly. I was able to secure my tickets quickly, even under tight time constraints. Their customer service was exceptional; they responded promptly to my queries and provided clear guidance throughout. Overall, the Mr Zain there delivered exactly what I needed with professionalism and speed. Most important he make a way in finding cheap ticket with good services and all amenities I wish to have. I Highly recommended for anyone needing urgent travel arrangements!

September 6, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Muhammad Omaid,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 5 out of 5 stars

Thailand trip January

Very good service. The person went out of his way . Nothing was to much trouble. Kept in good contact in what was going on and what I need to do. Very happy would use again 100 percent.person in question was Ahmed .

September 5, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Darren Vincent,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 5 out of 5 stars

Joseph was really nice on the phone…

Joseph was really nice on the phone with me. I had a lot of enquiries and needed a lot of assistance and he handled it exceptionally well and made sure my flight booking was efficient and smooth. Will definitely book my next holiday with them!

September 5, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Hanan,

Thank you for your wonderful review! We're delighted that you had a positive experience with us and that we could meet your expectations. We appreciate your trust and look forward to serving you again in the future.

Best regards,
Customer Care Team

Rated 1 out of 5 stars

SCAM! PLEASE SAVE YOUR MONEY!

I strongly advise against engaging with this company, as my experience has proven them to be deceptive and fraudulent. They present themselves as offering a cashback scheme, claiming access to exclusive promotional deals, but this is far from the truth. I was misled into believing that I would receive exceptional offers and an unforgettable holiday, only to be defrauded of a significant sum of money.

After taking £2,400 from my account and an additional £3,172 from my credit card, the individual named Hamza assured me that he would handle all bookings, including flights and accommodations. He promised a seamless experience, but once the payments were processed, communication abruptly ceased. Despite my repeated requests, there was no proof of any bookings, no confirmation of flights or hotels, and the invoices provided were clearly fabricated.

Alarm bells started ringing when my bank flagged the transactions as potentially fraudulent. Despite these warnings, Hamza and his colleagues applied relentless pressure over the phone, urging me to authorize the payments. Against my better judgment, I proceeded, only to realize that I had been scammed. After taking a total of £5,571, Hamza cut off all communication, and his behavior drastically changed. It became apparent that I had fallen victim to an elaborate scheme.

To date, I have not received a single piece of evidence for the trip that was promised. This company's operation is nothing short of a scam, designed to steal money from unsuspecting customers. Their five-star reviews are clearly fabricated, likely generated by bots, as no real customer could endorse such dishonesty.

It is also worth noting that this company was only established on April 7, 2024, further raising suspicions about their credibility. I urge everyone to stay far away from this fraudulent business. They are skilled scammers with no intention of delivering the services they claim to offer. Do not be deceived as I was—this company will rob you of your money and disappear without a trace.

September 5, 2024
Unprompted review
Ticketcenteruk logo

Reply from Ticketcenteruk

Dear Josh,

We understand that you have faced an unfortunate situation with your booking, but we must clarify that your reservation was made through "Ticket-center," an entity with which we have no affiliation. As previously communicated via email and phone, we have provided all relevant information to clarify this misunderstanding.

Despite our efforts, you have posted a negative review on our page, which unfairly impacts our reputation. We kindly request that you remove this review, as it is based on inaccurate information and misidentifies our business as responsible for your concerns.

We have nothing to hide and welcome you to visit our office at any time to discuss this matter in person and review the evidence we have provided. However, should the review remain, we will have no choice but to consider legal action to protect our company’s reputation.

We trust that you will act promptly to rectify this situation, and we remain available for further discussion should you wish to resolve this matter amicably.

Thank you for your understanding.

Best regards,
Ticket Center UK

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