The experience is amazing, obviously, if someone visit Athens is mandatory to visit de Parthenon. But, just one hour is not enough time to know all the buildings or areas on it. The guards are rude an... See more
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Buying tickets online was quick easy and flawless. Arriving at the Palace and learning there are separate lines for times to enter frustrating. We walked all the way up to the front to learn we had to... See more
Extremely beautiful but more clear info needed on the ticket purchase and travel. No where it said I needed to change trains and in very small print that I needed to validate the ticket at estacional... See more
Company replied
Of course, nothing is so terrible that the art doesn’t make up for it. I studied art history in college, and seeing masterpieces in person makes every problem go away. Thank you for sharing the w... See more
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Company details
Written by the company
At TicketGo, we focus on providing a unique experience for our customers when planning their trips. We offer a wide variety of activity options so that our clients can customize their journey according to their preferences and needs. We strive to deliver exceptional service and high-quality customer support. Our team of tourism experts is always available to help customers plan their travels efficiently and with peace of mind. We take pride in being a reliable company, fully committed to customer satisfaction.
Contact info
3.3
Average
863 reviews
Replied to 89% of negative reviews
Typically replies within 1 week
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The Pantheon was fantastic
The Pantheon was fantastic, and pre-paid tickets made seeing it super easy.
April 1, 2026
Unprompted review
The price to get in is very expensive
The price to get in is very expensive. If you are a fan of Goudi this visit will be fine, but you can skip this visit. Alternative you can visit his houses and museums and that will be enough and more interesting and informative.
April 1, 2026
Unprompted review
Easy to navigate and very fast…
Easy to navigate and very fast processing
April 1, 2026
Unprompted review
Reply from Ticket GO Tourism
Thank you so much for your kind words. We are really happy to hear that you found the booking process easy to navigate and quick. That is exactly the experience we aim to provide.
We truly appreciate your support and hope to assist you again soon with another great experience.
Fes info
We would like to recieve some information about the location and its history.
March 30, 2026
Unprompted review
well organized
The meeting with the host was well organized. At the bistro, there are two counters where a staff member prints your ticket based on the reservation and answers any questions you may have. The host arrived on time and clearly explained how the entry to Topkapi would work and where he would leave us.
I recommend arriving right at 9:15 a.m.—later on, Topkapi gets extremely crowded. In general, tickets for foreigners are about three times more expensive than for Turkish citizens, and the skip-the-line option with a host is even more expensive, but it is worth the price.
However, the audioguide doesn’t work very well inside due to poor signal. Next time, I would probably choose a live guide instead.
March 28, 2026
Unprompted review
Very disappointing experience
Very disappointing experience. I purchased 2 tickets advertised at €20 each, expecting to pay €40, but ended up being charged €70. While they claim it includes service fees, this was not clearly and transparently communicated during the booking process.
The platform presentation is also misleading, as it gives the impression of being an official ticket provider. No refund or partial compensation was offered. I would strongly recommend buying tickets directly from official sources.
March 28, 2026
Unprompted review
Reply from Ticket GO Tourism
Dear customer,
We are truly sorry to hear about your experience and understand how disappointing it must have been to see a higher total than expected during the booking process.
We take your comments regarding pricing transparency very seriously. While our prices may include additional services such as secure online booking, multilingual customer support, and access to tickets even when official channels are limited, we recognize how important it is that costs are clearly presented before payment.
We also regret if the platform gave the impression of being an official provider, as it is our intention to communicate our role as a reseller.
Your feedback is extremely valuable and helps us improve both clarity and user experience.
Kind regards,
Ticket Go Tourism
Prepare at least 2 hours time to spend in the park as it's so big and beautiful
Quick responses from the cutsomer support servise, good collaboration, clean area.
March 22, 2026
Unprompted review
Reply from Ticket GO Tourism
Dear customer,
It is lovely to read your feedback, thank you for taking the time to share your experience.
We are delighted that you enjoyed the beauty of the park and had a positive interaction with our customer support team. It is great to know that the service felt responsive and helpful, and that your visit was smooth and enjoyable.
Your tip about allowing enough time to explore is absolutely right, it truly makes the experience even more special.
We hope to assist you again on your next visit and help you discover more wonderful places.
Long wait time/response
It’s a little bit misleading with the booking, you don’t get the tickets immediately. You put a reservation request and then you have to wait. We booked the tickets at 11:40 and received them around 12:18. Our time slot was 12:00. We had the feeling that we got almost scammed! I would say if it isn’t possible to book a time slot on the official website of Park Güll, it’s definitely worth to book them through here, but I definitely recommend to book it on the official one. And if you do book here, please keep in mind that it takes quite a lot to receive them.
March 27, 2026
Unprompted review
Reply from Ticket GO Tourism
Dear Sarah,
We appreciate you sharing your experience, and we are sorry for the uncertainty you felt while waiting for your tickets.
We understand how stressful it can be when there is a delay, especially with a scheduled time slot approaching. In some cases, bookings are first processed as a reservation request before the tickets are issued, which can take a short amount of time. That said, we regret that the delivery came so close to your entry time and caused concern.
Please rest assured that Ticket Go Tourism operates as an official reseller and all tickets provided are valid. However, we fully recognize how important timely delivery is for a smooth experience, and your feedback is very helpful in improving this process.
Kind regards,
Ticket Go Tourism
I’d put 0 stars if I could
So, I never got the tickets after I checked both junk and spam. I never got a reply also after asking for my tickets. Please don’t waste your money on this platform. Also don’t believe when they say “we will solve your issue, please address to us”, they will not. They will reply with an email saying that they don’t do refunds because it’s their policy :)))
March 27, 2026
Unprompted review
Reply from Ticket GO Tourism
Dear Evry,
We are very sorry to read about your experience and fully understand how frustrating it must have been not to receive your tickets or a timely response. We've highlighted your complaint to the team.
This is certainly not the level of service we aim to provide. Not receiving tickets and feeling unheard when reaching out for support is something we take very seriously, and we sincerely apologize for this situation.
While our tickets are valid and provided in accordance with the venue’s policies, we recognize how important proper delivery and responsive communication are. It is possible that a delivery issue or technical error occurred, and we would truly like to investigate this for you.
Please contact us again at info@ticketgotourism.com with your booking details so we can review your case as a priority and assist you properly.
Kind regards,
Ticket Go Tourism
The Pantheon is certainly must see
The Pantheon is certainly must see. Using the Ticket GO Tourism site was easy to use and the service provided our tickets swiftly.
March 27, 2026
Unprompted review
Gorgeous..
Gorgeous... highly recommend to see and booking online beforehand was very easy. (Booked 30 mins before arriving and tickets arrived in time but please be aware that they advise tickets may not send to you in time during peak season so book more in advance)
March 26, 2026
Unprompted review
So annoying I fell for this scam
So annoying I fell for this scam. Website says it is the official Uffizi website but after purchase goes through you realise it's TicketGo Tourism reselling official tickets at a 25% mark up for nothing. Total con artists. I am going to complain to the Italian Competition Authority and the European Consumer Centre.
EDIT: if you weren't trying to scam people, you wouldn't have placed the disclaimer about not being authorised by the gallery in such small type right at the very bottom of the page. I have no problem with resellers when they don't trick people into using them. But now at least I know to make a point of avoiding your company in future travel.
March 24, 2026
Unprompted review
Reply from Ticket GO Tourism
We appreciate you taking the time to share your feedback, and we want to reassure you that Ticket Go Tourism is an official ticket reseller. All tickets purchased through our platform are valid and provide confirmed entry in line with the venue’s policies. We understand that pricing can sometimes come as a surprise, but it reflects not only the ticket itself, but also the additional services we provide, such as secure online booking, customer support, and access to tickets even when official sources may be sold out. Thank you again for your feedback!
We feel ripped off from you totally: we paid 30€ more than on the original website, that is criminal
We feel ripped off totally
March 24, 2026
Unprompted review
Reply from Ticket GO Tourism
We are very sorry to hear that you feel this way, and we truly understand how upsetting it can be to feel that you have paid more than expected.
Thank you for sharing your experience with us. We would like to reassure you that Ticket Go Tourism is an official ticket reseller, and all tickets provided are valid and guarantee entry according to the venue’s policies. Our pricing may differ from the official website because it includes additional services such as secure booking, customer support, and access to tickets even when official channels may be sold out.
That said, we completely understand your frustration, and your feedback is very important to us as we continually improve.
I felt fooled
I thought I was buying tickets from the original source, but Ticket Go is one of those websites that pretend to be original, but sell the tickets for a more expensive value.
The tickets work. I was just frustrated as I felt fooled.
It is not possible to cancel them.
March 23, 2026
Unprompted review
Reply from Ticket GO Tourism
Thank you for sharing your feedback with us. We are glad to know that your tickets worked and allowed you to visit, but we truly regret that the booking process left you feeling misled.
Please rest assured that Ticket Go Tourism is an official ticket reseller, and all tickets offered are valid and provided in accordance with the venue’s policies. Our prices may differ from the original source because they include additional services such as secure booking, customer support, and access to tickets even when official availability is limited.
Imádtuk!❤️Nagyon szép hely!❤️
Imádtuk!❤️Nagyon szép hely!❤️
Egész Barcelona egy csoda!❤️
March 22, 2026
Unprompted review
Beautiful palace
Great day in a beautiful palace.
Prebook a ticket on their official website and once you are there make sure you are in the correct area line,according to your time.
Totally worth it.
March 21, 2026
Unprompted review
A fantastic collections of paintings
A fantastic collections of paintings, among the best in the world, well presented. Your are geasily uided from one room to another, at least two days foracompletevisit
March 18, 2026
Unprompted review
Tickets for Park Güell delivered late, merchant refusing refund
Total disaster. I bought tickets for Park Güell at 11:33 AM for a 12:00 PM slot. The tickets arrived via email at 12:19 PM—after the entry time had already started! Because they failed to deliver on time, I had to buy new tickets at the venue.
When I asked for a refund, they refused and gave me an absurd excuse about COVID-19 rules. This is a misleading commercial practice. I have already filed a formal dispute through my Swiss Mastercard Gold (Viseca/ZKB) and a complaint with ECC Estonia.
AVOID THIS SITE. They are unreliable resellers who don't care about their customers' schedules
March 15, 2026
Unprompted review
Reply from Ticket GO Tourism
We are truly sorry to hear about your experience, and we completely understand how frustrating and stressful this situation must have been, especially with such tight timing for your visit.
Thank you for taking the time to share these details. We sincerely regret the delay in the delivery of your tickets, as we understand how important it is to receive them promptly before your scheduled entry time. This is certainly not the experience we aim to provide.
Please allow us to reassure you that Ticket Go Tourism is an official ticket reseller, and all tickets issued are valid and aligned with the venue’s policies. That said, situations like delayed delivery can occasionally occur due to processing or operational factors, and we understand how disruptive this can be to your plans.
Regarding your refund request, we are sorry for any confusion caused by the explanation you received. Your case deserves a thorough review, and we would genuinely like the opportunity to look into this matter more closely and clarify what happened.
We kindly invite you to contact us directly at info@ticketgotourism.com with your booking details so we can investigate further and assist you in the best possible way.
Thank you again for your feedback.
What a beautiful day in a beautiful…
What a beautiful day in a beautiful garden setting.
I was able to use a wheelchair to get to the top gardens. This was an unexpected service that I truly appreciated as my son was visiting us and I wanted him to have the whole Gaudi experience.
Thank you to all the staffers who offered us kindness.
We will return again with different friends as we continue to live in Barcelona.
March 18, 2026
Unprompted review
Reply from Ticket GO Tourism
Reading your message truly made us smile, thank you for sharing such a lovely experience Ruth!
We are delighted to hear that you were able to fully enjoy the gardens and that the accessibility support helped make the visit special for you and your son. Moments like these are what make travel experiences so meaningful, and it is wonderful to know that the kindness of the staff contributed positively to your day.
It is especially nice to hear that you plan to return and share this experience with friends, there is always something magical about revisiting such a unique place.
We look forward to being part of your future visits and helping you discover even more unforgettable experiences.
Kind regards,
Ticket Go Tourism
Extremely beautiful but more clear info…
Extremely beautiful but more clear info needed on the ticket purchase and travel. No where it said I needed to change trains and in very small print that I needed to validate the ticket at estacionalidad España. Otherwise very nice.
March 18, 2026
Unprompted review
Reply from Ticket GO Tourism
We really appreciate you sharing your experience, and we are glad to hear that you found the visit beautiful Enrique!
At the same time, we are sorry to learn that the information regarding the ticket and travel details was not as clear as it should have been. We understand how important it is to have straightforward guidance, and we regret any confusion this may have caused during your journey.
Your feedback is very valuable, and we will take it into account to improve the clarity of our instructions so future travelers can enjoy a smoother experience from start to finish. Thank you!
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