The experience is amazing, obviously, if someone visit Athens is mandatory to visit de Parthenon. But, just one hour is not enough time to know all the buildings or areas on it. The guards are rude an... See more
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Buying tickets online was quick easy and flawless. Arriving at the Palace and learning there are separate lines for times to enter frustrating. We walked all the way up to the front to learn we had to... See more
Extremely beautiful but more clear info needed on the ticket purchase and travel. No where it said I needed to change trains and in very small print that I needed to validate the ticket at estacional... See more
Company replied
Of course, nothing is so terrible that the art doesn’t make up for it. I studied art history in college, and seeing masterpieces in person makes every problem go away. Thank you for sharing the w... See more
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Company details
Written by the company
At TicketGo, we focus on providing a unique experience for our customers when planning their trips. We offer a wide variety of activity options so that our clients can customize their journey according to their preferences and needs. We strive to deliver exceptional service and high-quality customer support. Our team of tourism experts is always available to help customers plan their travels efficiently and with peace of mind. We take pride in being a reliable company, fully committed to customer satisfaction.
Contact info
3.3
Average
863 reviews
Replied to 89% of negative reviews
Typically replies within 1 week
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Ticket delivered AFTER deadline
Booked a ticket at 11.0å with Entrance at 11.30.
Company only send reservation, no ticket, and no customer service replies when i tried to contact them 11.30.
Ticket arrives 11.50 and I was denied acces because of missed appearance at time.
Company denies responsibility and will not refund.
March 15, 2026
Unprompted review
Reply from Ticket GO Tourism
Thank you for taking the time to share your experience. We are truly sorry to hear about the delay in receiving your ticket and the difficulty you faced at the entrance, we understand how frustrating this situation must have been.
We sincerely apologize for the inconvenience caused, especially given the tight timing of your booking. While Ticket Go Tourism provides valid tickets in accordance with venue policies, we also recognize how important timely delivery and responsive support are in ensuring a smooth experience.
It is never our intention to leave customers without assistance, and we regret that you did not receive a reply in time. Your feedback is taken very seriously, and we would like the opportunity to review what happened in your case more closely.
Please contact us at info@ticketgotourism.com with your booking details so we can investigate this matter further and work towards a suitable resolution. Thank you!
Complete ticket scam
We bought two tickets from this website for the Basilica in Budapest. For 2 tickets we paid £36 and the description clearly stated: “complete Basilica experience with access to the church interior and panoramic dome terrace.”
However, when we received the tickets, they only allowed access to part of the complex and did NOT include entry to the church interior, which was specifically promised in the description. When we went to the entrance, we were turned away because the tickets were not valid for the church.
After that we went to the official ticket office and explained the situation. They told us that they do not cooperate with this website and that they are already aware of problems with this reseller. From what they explained, it looks like the website sells tickets as if they are the full Basilica experience, but actually provides partial-access tickets, keeping the price difference.
When we contacted customer support and asked for a refund, they tried to argue that we received the tickets and therefore could not prove we didn’t use them. Every time we mentioned that the ticket description did not match what we actually received, our messages were ignored. Eventually, when we kept insisting on a refund, they simply blocked the chat.
This is extremely misleading and dishonest.
Please do not buy tickets from this website. Buy tickets only from the official ticket office or official sellers to avoid losing your money.
Our experience was very negative, and we want other people to be aware of this before they make the same mistake.
March 9, 2026
Unprompted review
Reply from Ticket GO Tourism
Thank you for taking the time to share such a detailed account of your experience Inna. We are truly sorry to read about the situation you encountered and understand how disappointing and frustrating this must have been, especially when the experience did not match your expectations.
We take concerns like yours very seriously. Ticket Go Tourism operates as an official reseller, and all tickets provided are valid according to the access conditions set by the venue. That said, we sincerely regret any confusion regarding what was included in your ticket, as clarity and transparency are extremely important to us. It is never our intention to mislead customers about the type of access they are purchasing.
We are also very sorry to hear about the difficulties you experienced when trying to contact our support team. This is not the level of service we aim to provide, and your feedback will be carefully reviewed internally to improve both our communication and response process.
Regarding your case, we would appreciate the opportunity to investigate this further for you. Please reach out to us directly at info@ticketgotourism.com with your booking information so we can look into this thoroughly and assist you in the best possible way. Thank you!
Ticket Go Tourism (christredeemertickets.com) is 100% Scam!
This Estonia-based travel and tourism company is clearly a scam. They create websites such as christredeemertickets.com that are designed to make people believe they are purchasing tickets through an official source. Unfortunately, I fell for this trap and bought two tickets to visit Cristo Redentor.
After completing the purchase, I received an email stating that the selected time slot was no longer available and that I needed to contact cristo-redentor[at]ticketgotourism.com
to rebook. However, when I tried to send an email to that address, it bounced back because the address did not exist.
I then contacted info[at]ticketgotourism.com
to request a refund but never received a response. Out of curiosity, I sent another email to the same address asking about purchasing two tickets to the Palace of Versailles, and I received an immediate reply. This clearly shows that they are willing to respond when you want to spend money, but ignore you when you request a refund.
Please do yourself a favor and do not purchase tickets through this platform. Even if you were to receive valid tickets, they will likely cost more than buying directly through the official channels.
March 7, 2026
Unprompted review
Reply from Ticket GO Tourism
Dear Alexander,
We are very sorry to read about your experience and the frustration it has caused. We completely understand how concerning this situation must have been, especially when you were unable to reach us as expected.
We would like to inform you that the email address related to Cristo Redentor bookings has now been corrected and updated to the proper contact, as there was an error at the time of your communication. We sincerely apologize for any confusion or inconvenience this may have caused.
Please rest assured that Ticket Go Tourism is an official reseller and all tickets offered are valid. It is never our intention to mislead customers, and we regret that this issue, along with the delay in response to your refund request, did not reflect the level of service we aim to provide.
We would truly appreciate the opportunity to review your case in detail and assist you further. Kindly contact us at info@ticketgotourism.com with your booking information so we can look into this matter and work towards a suitable resolution.
Kind regards,
Ticket Go Tourism
Scam. Do not trust
They charge you way more than in the official site and nowhere point it out, and they don’t allow cancellation or refunds, so you end up losing money. Scams like this should be prohibited everywhere. It astonishes me Europe has no law to protect customers about this
March 12, 2026
Unprompted review
Reply from Ticket GO Tourism
Thank you for sharing your experience Fernanda. We understand how upsetting this situation must feel, especially when it involves pricing and refund expectations.
Ticket Go Tourism works as an official reseller, providing valid tickets in line with each venue’s policies. Our pricing can be higher than the official channels because it may include added services such as secure booking, multilingual customer support available 24/7, and access to tickets even when they are no longer available elsewhere. That said, we recognize how important it is that this is communicated clearly at every step.
With regard to cancellations, the applicable conditions are outlined before completing the purchase. We understand that these policies can feel restrictive, particularly if plans change unexpectedly, and we are sorry for any disappointment this may have caused.
Your feedback is important to us, and we take concerns about transparency very seriously as we continue to improve our service and communication.
Charged 12 euros instead of 5 euros for…
Charged 12 euros instead of 5 euros for the Pantheon, Rome, without even providing any kind of audio guide...
March 12, 2026
Unprompted review
Reply from Ticket GO Tourism
We are sorry to hear about your disappointment regarding the pricing of your Pantheon ticket.
We understand how seeing a difference compared to the standard on-site price can be frustrating. Ticket Go Tourism operates as an official reseller, and all tickets provided are valid for entry. Our pricing may vary as it can include additional services such as secure online booking, multilingual customer support available 24/7, and the convenience of securing tickets in advance.
If you would like us to review your booking in detail, please contact us at info@ticketgotourism.com, and we will be happy to assist you further.
Kind regards,
Ticket Go Tourism
Ticket GO is a scam
Ticket go is essentially a scam. They are an unauthorised reseller of tickets who charge way above the actual value of the tickets and some are entirely miss-sold.
I purchased tickets for Budapest Basilica, for the church and the dome/viewing area. This is clear on the website, but I was only sent a ticket for the viewing area. The ticket office at the Basilica confirmed that Ticket GO are an illegal reseller of tickets and that they are trying to have them shutdown.
They intentionally make their website look like the official website and even the contact email address on the website is not genuine (emails bounce back).
Just do not use them ever. They’re a scam and you will be ripped off.
March 12, 2026
Unprompted review
Reply from Ticket GO Tourism
We are very sorry to read about your experience and the frustration it has caused Andrew. We completely understand how disappointing it must have been to receive a ticket that did not match your expectations.
We would like to reassure you that Ticket Go Tourism operates as an official reseller, and all tickets provided are valid according to the venue’s access conditions. That said, we sincerely regret any confusion regarding what was included in your Basilica ticket, as it is never our intention to misrepresent the experience offered.
We are also sorry to hear about the difficulties you encountered with the contact email address. This is not service we aim to provide, and any technical issues affecting communication are taken seriously.
Regarding your comments about the venue, while we are not directly affiliated with or managing the Basilica itself, we always strive to ensure that our offers are accurately described and aligned with the services provided. We are in contact with the Basilica to ensure this error doesn't occur again. Thank you for sharing your experience!
Fast and easy to order
March 10, 2026
Unprompted review
This website is a scam.
This website is a scam.
I booked 4 tickets for Palace of Versailles a day before my family go there which is Feb 14th,2026 I paid money and received an confirmation email.
But next morning, this website emailed me that informed me that the tickets were actually sold out. Then, they offered me tickets for Feb 15th,but my family wasn't available that day cuz we had to fly out to Rome. So I emailed them to request refund, but they didn't reply me at all.
February 14, 2026
Unprompted review
Reply from Ticket GO Tourism
Dear Yuto,
We are very sorry to hear about your experience and understand how frustrating this must have been, especially with your travel plans already arranged.
We sincerely apologize for the situation where your selected date became unavailable after your booking. In rare cases, availability can change very quickly, and while we always aim to confirm tickets as requested, there are occasions where an alternative date must be предложed. We completely understand that the alternative offered did not suit your schedule.
We also regret that you did not receive a response to your refund request, this is not the level of service we aim to provide. Your concern is important to us, and we would truly like to review what happened in your case.
Please contact us again at info@ticketgotourism.com with your booking details so we can investigate this matter and assist you as quickly as possible.
Kind regards,
Ticket Go Tourism
TOTAL SCAM
TOTAL SCAM, NEVER BUY FROM THIS COMPANY - FAKE PARK GUELL TICKETS, NO REFUND - THIEVES!
March 7, 2026
Unprompted review
Reply from Ticket GO Tourism
Dear Marcos,
We want to reassure you that Ticket Go Tourism operates as an official reseller, and all tickets provided are valid and issued in accordance with the venue’s policies. We sincerely regret if your experience with the Park Güell tickets did not meet your expectations, particularly regarding refunds.
We understand how important trust and clarity are when booking tickets, and it is never our intention to cause frustration or confusion. Your feedback is taken very seriously, and we would like the opportunity to look into your case more closely.
Please contact us at info@ticketgotourism.com with your booking details so we can review the situation and assist you further.
Kind regards,
Ticket Go Tourism
SCAM
SCAM. Overpriced for no reason, pretending to be the official site. Wrong timeslot in the tickets.
March 8, 2026
Unprompted review
Reply from Ticket GO Tourism
We are sorry to hear about your experience and understand how frustrating this situation must have been.
We would like to reassure you that Ticket Go Tourism operates as an official reseller, and all tickets provided are valid according to the venue’s policies. Our pricing may differ from official sources as it can include additional services such as secure booking, multilingual customer support, and access to tickets even when availability is limited.
We sincerely regret any confusion regarding the timeslot on your ticket, as well as any impression that our website may have caused. This is not our intention, and we continuously work to ensure that all information is presented as clearly and transparently as possible. Thank you!
We booked tickets for the Seine river…
We booked tickets for the Seine river tour in Paris, but unfortunately we couldn’t attend because the river was flooding that day and the tours were affected.
The main issue is not the situation itself, we understand that weather and river conditions can happen, but the complete lack of communication from the agency. We were never warned in advance about the flooding or the potential cancellation.
Even more frustrating, we have been emailing them for over a week to request information about a refund, and we still haven’t received any response.
Very disappointing customer service. At the very least, we expected clear communication and assistance after the issue.
February 25, 2026
Unprompted review
You can get the tickets for less than…
You can get the tickets for less than half the price on official websites.
February 21, 2026
Unprompted review
1 star but just because less is not…
1 star but just because less is not possible!
I was denied entry to the site because the QR code provided was flagged as "already used" by the official turnstiles.
Despite my immediate attempts to resolve the issue with three different
staff members on-site, I was forced to leave without accessing the monument of Agia Sophia in Istanbul.
I immediately contacted TicketGo customer service via email, because they don't have ant phone contact, and when they answered they asked me to provide a proof that I couldn't get in. Of course I couldn't do it.
As per their answer to my request to have a refund, they stated that "modifications, cancellations, and refunds are unfortunately not possible once a booking has been completed. This policy helps us ensure fairness and consistency for all our customers.
That being said, since the service was correctly provided, we are unable to issue a partial or full refund in this case. We do understand this may not be the outcome you were hoping for, and we genuinely regret any frustration this may cause."
Don't book on this website, you will only lose money!
February 19, 2026
Unprompted review
Reply from Ticket GO Tourism
Thank you for taking the time to share your experience Alessia. We are truly sorry to read how upsetting this situation was, and we completely understand your frustration at being denied entry.
Ticket Go Tourism operates as an official ticket reseller, and the QR codes we provide are valid and issued according to the monument’s procedures. A message stating that a code was “already used” is extremely unusual, and we're looking into this.
We would appreciate the opportunity to review your case again. Please contact us at info@ticketgotourism.com so we can conduct a deeper investigation.
We regret that your experience did not meet your expectations and understand the disappointment you felt. Your feedback is important, and we remain available to review this matter further.
Easy to book and clear process
February 14, 2026
Unprompted review
The preservation was fast and easy
February 8, 2026
Unprompted review
Fast and easy
February 4, 2026
Unprompted review
Very easy site to negotiate
February 1, 2026
Unprompted review
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