The platform is great. I only gave it a 4 star because i would love if there was an easier way to send out multiple QR codes for one ticket; like the buyer being able to add names and then being sent... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been impressed with ticket tailor so far. Creating events felt quite intuitive and there were some great features and settings that enabled me to get the event listing to suit my event really w... See more
Company replied
Ease of Use for both admin and customers, Design and website integrations. Many Great Features! Would love attendees to be able to transfer tickets to different events without issuing a refund and rep... See more
Company replied
Setting up my ticket shop was an absolute breeze. Configured in seconds flat and already loads better than what I was using before, plus all the proper controls, reports and bells and whistles you’d e... See more
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Company details
Written by the company
Ticket Tailor is the world's most-loved ticketing platform, trusted by over 73,000 Event Creators across 120 countries. We make it simple and affordable to sell event tickets online, thanks to industry-leading low fees and high-quality, 24/7 support. Last year, our platform processed 24.5 million tickets for events of all shapes and sizes – from the UK’s only floating puppet theatre to pick-your-own tulips in Amsterdam, and sell-out Santa’s grottos in the US. Users can choose between Pay as you sell, or buying credits upfront to save (from as little as 20p/25c per ticket). We also offer 50% discount for charities, and low-price tickets, as well as discounts for B Corps, PTAs, and not-for-profits. And if your tickets are free, so are we. Once a box office is up and running, events are totally customisable, and we offer a huge range of robust features that all come as standard. Think easy product upsells, handy integrations, and a free Check-in app with in-person ticketing, for starters. As an independent business, we don’t have profit-hungry shareholders to answer to. This means we can choose exactly how we grow. To us, empowering our diverse range of Event Creators through simple and affordable ticketing is worth its weight in gold. But we also strive to make sure that every single ticket sold has a positive impact on our team, our planet and in our communities. We call this Growth on Purpose. We're carbon neutral (having offset our entire history of emissions across all three scopes), donate 1p to climate causes for every ticket sold through our Penny for the Planet initiative, and we're proudly a certified B Corp, joining a global community of businesses putting people and the planet first.
Contact info
Ticket Tailor, Unit 219 Mare Street Studios, 203-213 Mare St,, E8 3LY, London, United Kingdom
- hi@tickettailor.com
- tickettailor.com
4.4
Excellent
724 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Easy to set up
Easy to set up - quick feedback/help from the company about questions
October 29, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much for the review! 😊
Really glad to hear setup was easy and that our team could jump in quickly when you had questions.
If there’s anything we could do to make it a full 5⭐️ experience next time, we’d love to hear it!
So easy to use
Once I had my Stripe account set up the whole process with Ticket Tailor was very simple.
November 5, 2025
Unprompted review
Reply from Ticket Tailor
Appreciate this, Sim! 🎉 Thanks for choosing Ticket Tailor!
It's so user friendly
It's so user friendly. Wouldn't use anything else now! 5 stars!!
October 30, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much for choosing us and for the kind words, Julie! 😊
easy to use and far reaching but pricey
easy to use and far reaching.
Bit pricey £17 fee for £63 takings smaller event
October 25, 2025
Unprompted review
Reply from Ticket Tailor
Thanks for the feedback, Nina - really appreciate it!
Glad to hear it’s been simple to use and helped you reach more people. We do offer discounts for events with lower ticket prices, so this might apply to you. Feel free to reach out to our support team and we’ll be happy to take a look together. 😊
You thought of everything to make it so easy!
It was so easy to set up the event, sell the tickets, issue refunds, register guests upon arrival. It was great to have various ticket type options and it was SO SO SO helpful and appreciated that if we wanted to give free tix it was an option and that we qualified for a discounted fee bc we are a non profit. It was a great experience and I will absolutely use them again and refer when I can!
October 18, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much for the lovely review!
We’re really glad the mix of ticket types, refunds, and check-ins made things smooth for your event. It’s great to hear the non-profit discount helped, too.
We appreciate you choosing us, and we’ll be cheering you on for your next event! 🎉 ⚽️
Easy to set up my events
Easy to set up my events. I love the app for check in and that I can also search by the buyer's name on the app.
October 17, 2025
Unprompted review
Reply from Ticket Tailor
Thanks, Molly! 👋
Awesome to hear setting up your events felt easy. The check-in app is a big favourite, so it’s great to know the name search has been handy as well.
Thanks for taking the time to share this. We hope your next event is just as smooth! ✅
The BEST tech!
I love how advanced the tech is, so cool to be able to send out tickets and scan them from a guests apple pay, amazing! Love this so much and I am grateful to have found you!
October 20, 2025
Unprompted review
Reply from Ticket Tailor
Hi Sarah, this made our day! 🙌
We’ve put a lot of focus into keeping the platform modern and simple, so it’s great to hear Tap to Pay and Apple Wallet worked so well for your guests.
We’re glad you found us too, and we’re excited to support whatever you plan next! ✨
Straightforward, great value.
A simple, easy-to-use ticketing platform that's helped my online yoga business to get off the ground affordably & scaleably. Ticket Tailor's customer support is outstanding and communication with my own customers is easy.
October 20, 2025
Unprompted review
Reply from Ticket Tailor
Hi Kayleigh,
Thanks so much for sharing your experience! 🧘♀️
We love hearing that Ticket Tailor helped you grow your yoga business in a way that felt simple and affordable.
Really pleased the customer support stood out - that means a lot to us.
Wishing you plenty of full classes ahead! 🌿💫
Customer satisfaction is great
I've been running workshop sign-ups with Ticket Tailor for 18 months now and have zero complaints from my customers, so that's a sign of a great ticketing system. The costs are reasonable, and the donation option for tickets is great for the kind of events that I run.
October 7, 2025
Unprompted review
Reply from Ticket Tailor
Thank you so much, Frances! 💛
We’re so happy to hear Ticket Tailor’s been working smoothly for your workshops, and that your customers are happy too!
We look forward to supporting your upcoming events! 🎉
Very easy service to use
Very easy service to use, great customization, highly recommend!
October 17, 2025
Unprompted review
Reply from Ticket Tailor
Thanks a bunch, Eanna! 🙌 We’re glad you find Ticket Tailor easy to use and love the customisation options. We really appreciate the recommendation - it means a lot! 💙
Can’t wait to support your future events! 🎟️
Great service, couldn't be happier
This is a great company offering a great service
October 16, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much, David! 😊
We’re glad to hear you’re happy with the service - feedback like this really makes our day. Appreciate you taking the time to share your experience! 🎟️💛
Great customer service
I will often rate a company nowadays on its customer service, because so many large companies don't care about their customers anymore and don't think we even deserve to speak to a human. This is why TicketTailor are great, when I had an issue I got to chat to a real human and they passed the issue to ta technical team and came back and fixed the issue for me, all the while answering any questions I had. No company is ever perfect, its how they deal with issues that makes them great!
October 10, 2025
Unprompted review
Reply from Ticket Tailor
This means a lot, thank you! 🙏
We completely agree that great service is all about being human, especially when things don’t go perfectly.
So glad our team could help get things sorted quickly for you! 💬✨
Reliable and easy to use for a very…
Reliable and easy to use for a very non-tech guy. Appreciate the user-friendly interface.
October 8, 2025
Unprompted review
Reply from Ticket Tailor
Really appreciate that, Thomas! 👍
Thanks for trusting us with your events! 🎉👏
Excellent and well thought through
Good, clean, honest and well made platform
October 6, 2025
Unprompted review
Reply from Ticket Tailor
Thank you! 💫 “Good, clean, honest” is everything we aim for - really appreciate you noticing and sharing that, Arian.
We love using Ticket Tailor
We love using Ticket Tailor, very simple to use and setup events with multiple ticket options, coupons, whatever. The customer service is always good too
October 6, 2025
Unprompted review
Reply from Ticket Tailor
Ah this made our day! 😊 We love that you’re making the most of the ticket options and coupons. It’s great to hear our support team’s been helpful too.
So easy and seamless to setup
So easy and seamless to setup, with a great visual webpage
September 15, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much, Jo! 💜 Really glad to hear the setup was smooth and you liked how the event page turned out - we always aim to make things simple and easy to use.
easy to use
easy to use, great customer service and love the QR Code option.
September 23, 2025
Unprompted review
Reply from Ticket Tailor
Appreciate this, Andres! 🙌 So happy you’re enjoying how easy things are - and yes, the QR code feature is such a game-changer!
Good functionality
Good functionality and easy to communicate with our ticketholders
September 29, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much, Robert! 💛 We’re really glad to hear you’re finding it easy to connect with your ticket buyers. We look forward to supporting more of your upcoming events!
Simple Ticketing for all Events
Simple to use I use fro both my school PTA and local cricket club
September 1, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much for sharing this, Daniel! 🎉 We’re really glad to hear Ticket Tailor is helping both your school PTA and cricket club. Simple and flexible ticketing for all types of events is exactly what we aim for. 🙌
Best decision ever
We had to organize a corporate event that was composed of 4 different stages in 3 different days for +800 people.
We didn't knew the platform at all and were a little scared at first when selecting the platform we would use.
The whole team believes choosing Ticket Tailor was one of the best decisions we took in the whole organization because it's easy to use, easy to onboard, easy to understand, easy to scan, easy to create the product page, easy to create products, easy to promote, easy to track, overall, easy to do everything!
Zero issues with platform meant we were able to focus on our event experience without loosing time on technical stuff.
Support? We didn't used it once simply because we didn't needed it. That's how good we found the product.
Pricing? Super accesible
Can't recommend it enough, it's our go to solution from now on for all our events.
Congrats to the team on building this!
September 13, 2025
Unprompted review
Reply from Ticket Tailor
Wow, thanks so much for sharing this, Daniel! 🙌
Pulling off a 3-day event for 800+ people is no small feat - we’re so glad Ticket Tailor made things easier for you. Love hearing that it all just worked without getting in the way.
Really appreciate you taking the time to leave such a kind review. Means a lot to the whole team! 💜
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