This company entered administration in July 2023 Still had items actively for sale approximately 1 month later (now removed but was too late) left with no watch and no refund. Told a refund... See more
Tic Watches
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See what reviewers are saying
Fantastic service provided by TIC watches. Genuine and reliable. Speedy delivery.. delivered within 24 hours. The product was exactly as stated and thankfully no complaints. Excellent price compared t... See more
Generally TIC have been good for me in the past. Having put an order in for a watch on the 22nd January I was expecting delivery around the 3rd. Having chased them today I've been told Tissot not send... See more
Company replied
I bought an 'on order' item at a good price. But the manufacturer never delivered. I'd email Tic Watches each time a promised date had passed and they always offered me my money back. Finally, I got a... See more
Company details
About Tic Watches
Written by the company
Contact info
19 Post House Wynd, DL3 7LP, Darlington, United Kingdom
- 0800 009 6105
- customerservice@ticwatches.co.uk
- ticwatches.co.uk
my experience has been very bad
my experience has been very bad. The price of the watch seems very cheap, but they charge you taxes and customs expenses when entering Europe. It is cheaper to buy it in Europe. I have felt cheated.
******^*
thank you very much for your reply.
my intention with the
The review is that other buyers who are unaware of the customs policy, as it has happened to me, do not do the same. Indeed this policy appears collected on its page, but at no time is it noticed at the time of the
purchase. If I add to the sale price, the rates, it is cheaper for me to buy it in my country. and I think this is a very relevant information for other buyers.
how much are they going to charge me for expenses
shipping? I have to assess it before confirming the
return. I am looking forward to your response
UPDATE 9/11/2021 12:58
Many thanks for your response.
I agree that you do not earn anything from the taxes that I must pay. However, I would never have bought the watch if I found out that they were going to charge me taxes and customs fees to receive it. Because then the watch is more expensive than buying it in my country. You win that you have sold a watch, which being clear with the total price (including taxes) you would never have sold.
That's why it seems misleading to me.
Could you please confirm the price that you say you are going to discount for courier costs, to assess whether or not I am interested in the Return?
UPDATE 9/11/21 14:17
Agree,
Thanks. I will be pending the refund.
All the best.

Reply from Tic Watches
I found Tic watches after searching for a Pilots watch
I found Tic watches after searching for a pilots watch for my husband. The website was easy to navigate and the pricing was excellent and far cheaper than Amazon. The follow up order confirmation and delivery tracking was also faultless and very quick to arrive. The watch was well packaged, no complaints at all. I would definitely order from Tic Watches again.
I was so impressed by Tic watches
I was so impressed by Tic watches! I was let down very badly by Very catalogues when they cancelled an order..
I phoned Tic watches and checked they had the watch in stock, they then offered to send it next day delivery! And it turned up as promised, boxed and wrapped beautifully.
I would definitely use again and would definitely recommend.
I am so impressed with Tic watches ☺️
Great experience
Great experience. Prompt delivery, lovely watch. Thank you very much Tic Watches.
Great service and excellent product
Great store
I recently purchased a Tissot Seastar 2000 from TicWatches and overall I am very well impressed with the experience! I was a little hesitant about buying a watch online at first, however from other positive reviews and seeing that Tic were a registered dealer of Tissot I decided to go ahead with the order. The watch arrived very quickly and was well packaged. A lot of care was taken, and everything was as it should have been. The watch still had all the protective film and stickers around the case and bracelet, with the tags still attached. The warranty card was neatly filled in and included in the box, along with a return slip for the store. The watch is gorgeous and I’m delighted with it. Tic Watches are a great store & very professionally. I would definietly recommend and will be a returning customer in the future!
Buy with confidence
Buy with confidence! They had great prices and were the only discount I could find on Wolf products. Fast international shipping and super fast customer service responses! Highly recommend, A++
Another order made with Tic Watches
Another order made with Tic Watches. As usual, the best price on the web, speedy delivery and products as new and described (not fake or imported from the EU like many!) To be honest, I don’t even bother with others sites anymore when buying my G-Shocks … these guys are the best.
Only complaint I could make is that they use DPD rather than Royal Mail which I prefer.
Great customer service Polar Vantage M2 watch…
I purchased a Polar Vantage M2 watch for my husband. The service was very quick and the watch was delivered free the following day. Unfortunately the delivery company delivered it to the wrong address. I contacted Tic who got in contact with DPD and opened a case for me. DPD then called to advise what had happened. The time it took to deliver the watch, the free delivery and customer service from Tic was all fantastic and I would purchase from them again.
Very Fast Delivery, WOW!
Ordered from Pennsylvania,USA. Delivery was very fast and the watch was beautiful! I’m glad I found out about Ticwatches when did.
Happy customer - highly recommend
Fantastic range of products. Order arrived ahead of schedule. Very happy with the purchase
Great people to deal with
Great people to deal with. Customer service is top rated, they want you to leave happy and they do their very best to ensure you are.
Second time purchased from them and will definitely be returning, there's always something on their website that catches the eye.
What should have been a seamless…
What should have been a seamless process ended up being stressful
Delivery saying being at one time then arrives 30 mins early 2 days work screwed up
No docs arrived with watches apparently we are supposed to know this is digital. No instructions nothing. When you spend near on £800 on watches you expect a bit better.NEVER AGAIN

Reply from Tic Watches
Excellent service received the next day…
Excellent service received the next day 👍🏻💯
Great watch retailer with very…
Great watch retailer with very competitive prices. Although unfortunately I had to return my watch because it wasn't quite suitable I would highly recommend them as they took just 20 minutes to refund PayPal once they received the watch back. Fantastic!!!!
Police watch
Delivered two days after order. Left in a secure place. Fully informed and updated via e mail. Item was well wrapped and in perfect condition. Best price on the web.
Would definitely order from them again.
Great service.
Very good online purchase
Found the watch I wanted online at Tic Watches which was significantly cheaper than elsewhere. Ordered on Sunday, arrived Tuesday am. Very happy.
Great company to deal with
Great company to deal with. Customer services are just about the best I've ever dealt with :-)
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