Tidal Services Reviews 

364
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company, consistently describing sparkling clean windows and dependable, professional service. Customers frequently praise the staff for being exceptionally polite, friendly, and thorough during every single visit to their homes. People also deeply appreciate the convenient text reminders sent before each appointment and find the overall pricing very fair for the quality delivered. Some reviewers were not happy with scheduling errors, noting that a few upcoming appointments were missed or repeatedly delayed. Others noted occasional cleaning shortcomings and service issues, mentioning that certain windows were sometimes left streaky or improperly washed.

What people talk about most

Service

Clients share positive opinions on service, highlighting how reliable, punctual, and efficient the cleaners... See more

Staff

Consumers find staff to be positive, highlighting their reliable, friendly, and efficient service. Reviewers... See more

Quality

Users describe satisfaction with the quality of the window cleaning service. Consumers consistently report... See more

Payment

Reviewers mention positive feedback about payment, highlighting that the process is quick, convenient, and... See more

Price

Customers consistently note positive experiences with price, highlighting that the services are very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really struggled to find a reliable window cleaner after moving into my new house, until I came across TIDAL. Best window cleaners I’ve ever had, windows are always left sparkling clean. Also clean... See more

Rated 5 out of 5 stars

Kevin is efficient, lets me know by text 24 hours beforehand. My windows always look sparkling clean, after he’s cleaned them. Kevin noticed that my gutters need cleaning too, so when he visits next... See more

Rated 5 out of 5 stars

Window cleaner (David Robinson) & his assistant arrived as booked for our very first window clean through Tidal Services. They were quick but didn't rush & did a thorough clean, including window sills... See more

Company replied

Rated 5 out of 5 stars

Since moving into our new home in Yate a year or so ago we’ve been pleased to use Tidal Cleaning Services for window cleaning. They have been consistently efficient, thorough, and genuinely profession... See more

Company replied


Company details

  1. Window Cleaning Service

Written by the company

A window cleaning franchise network throughout the UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

364 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(364)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable service

I’ve been using this service for nearly a year. Their work is excellent and the team are reliable. They are good at keeping you informed of their visits via messages on the app. Highly recommended 👍

January 15, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much! We’re thrilled you’ve been happy with our service over the past year and appreciate your recommendation.
– Ralf

Rated 5 out of 5 stars

Great service

Great service, windows look top notch. Love the way its all done on line. Informed of the day they are coming. Always a wednesday. No waiting in to pay.
Well done 👏

December 17, 2025
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Diane! We’re glad you love the online service and that your windows are looking top notch. Really appreciate your kind words!
– Ralf

Rated 5 out of 5 stars

The gentleman who clean our windows are…

The gentleman who clean our windows are efficient, tidy and a pleasure to talk to - I cannot recommend this company enough

January 19, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much! We’re thrilled you’re happy with our team and really appreciate your recommendation David.
– Ralf

Rated 5 out of 5 stars

Reliable friendly service

Reliable friendly service which delivers very clean windows. I am contacted before each clean and payment made by direct debit. Highly recommended

January 21, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Stephen! We’re glad you’re happy with the service, the clean windows, and the easy reminders. Really appreciate your recommendation!
– Ralf

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service, always contacted prior to visit would highly recommend.

January 21, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much for the recommendation! We’re really glad you’re happy with the service and the pre-visit contact. Appreciate you taking the time to leave a review Jane😊

– Tidal

Rated 5 out of 5 stars

Fab service

Fab service! booking on line so easy and my windows are gleaming

January 14, 2026
Unprompted review
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Reply from Tidal Services

Thanks so much! We’re glad the online booking was easy and your windows are gleaming Julie😄 Really appreciate the kind words!

– Tidal

Rated 5 out of 5 stars

I've had Tidal cleaning services clean…

I've had Tidal cleaning services clean my windows twice now and am very pleased with the service.
I like that I am contacted before the appointment to remind me of the upcoming clean.
You don't have to be at home for them to do their job and once the clean is done you get a text to say the clean is done.
The company is easy to contact and quick to reply to any communication

January 13, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much for the kind words! We’re glad you like the reminders, hassle-free cleans, and quick updates once the job’s done. It’s great to hear you’ve had a positive experience with us Trina, we really appreciate you choosing Tidal!

– Tidal

Rated 5 out of 5 stars

perfect servis

perfect servis! five star 🌟

November 20, 2025
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks a lot Bernadetta! 🌟 We’re thrilled you’re happy with our service!

– Tidal

Rated 5 out of 5 stars

Amazing service every time

Amazing service every time! Highly recommended.

January 16, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Anon! We’re thrilled you’re happy with our service and really appreciate the recommendation 😊

– Tidal

Rated 5 out of 5 stars

Rob always turns up when Tidal txt…

Rob always turns up when Tidal txt message says he will. Friendly and polite and cleans the windows, doors, velux and all cills and surrounds throughly. Even tops up my water container for steam iron. Very impressed with service.

January 13, 2026
Unprompted review
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Reply from Tidal Services

Thanks so much for the fantastic feedback Richard! Rob will be thrilled to hear you’re happy with the thorough cleans and little extras. We really appreciate you taking the time to share your experience 😊

– Tidal

Rated 5 out of 5 stars

Tidal informed me the day before they…

Tidal informed me the day before they were coming to clean windows so I was aware of them. Did an excellent job. Payment to them was quick and easy.

January 19, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks for the great review! We’re glad the notice, smooth payment, and window clean all made things easy for you. Really appreciate your feedback Karen😊

– Tidal

Rated 5 out of 5 stars

Prompt and professional

Prompt and professional. I usually get a notification the day before confirming the window clean. You can also view when the next clean is due on the app and change the frequency etc. I’ve used a few window cleaners in the past but Tidal seems to be the most professional, reliable and best window clean and streak free of them all.

January 20, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much for the kind words Susan! We’re glad you appreciate the notifications, app features, and a streak-free clean. It means a lot to hear we’re your go-to for professional and reliable window cleaning 😊

– Tidal

Rated 5 out of 5 stars

Very satisfactory service

Professional cleaning done by Rob Clark. Windows look very good and spotless after cleaning. Very satisfied with both the cleaning and customer services provided by Tidal with affordable price. Would definitely recommend others!

November 19, 2025
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much for the great feedback AC! Rob will be pleased to hear you’re happy with the spotless windows, and we’re glad you’re satisfied with our service and prices. Really appreciate the recommendation!

– Tidal

Rated 5 out of 5 stars

We have had Mark for 2+ years

We have had Mark for 2+ years. Nothing is too much trouble. Very polite and friendly. Most importantly my windows are always spot on.

January 20, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much P Eccles! We’re thrilled to hear you’ve been happy with Mark over the past 2+ years. Polite, friendly, and spot-on windows are exactly what we aim for 😊

– Tidal

Rated 5 out of 5 stars

Always a great job and I know when they…

Always a great job and I know when they are coming as I get a text the day before.

January 19, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Thomas! We’re glad you like the heads-up texts and that your windows are always sparkling. Really appreciate your support!

– Tidal

Rated 5 out of 5 stars

Very pleasant and friendly window…

Very pleasant and friendly window cleaner, willing to go extra mile and did a great job even cleaned sills and door.

December 9, 2025
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much! We’re glad you noticed the extra effort and that everything, from sills to doors, came out spotless. Really appreciate your kind words Sunshine!

– Tidal

Rated 5 out of 5 stars

Great service

Great service. We are informed by text the day before the clean is due . All windows including velux in downstairs extension cleaned . Cleaning is thorough and somehow they stay clean for longer than they did with other cleaners . They do sills too. Really happy with this service and would recommend. Price is fair.

January 16, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much for the great feedback Elaine! We’re thrilled you’re happy with the thorough cleans, long-lasting results, and attention to sills and Velux windows. Really appreciate the recommendation and kind words about our service and pricing 😊

– Tidal

Rated 5 out of 5 stars

No hassle at all setting account

No hassle at all setting account , windows every time are spot on

January 14, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re glad you find setting up your account easy Steven and that your windows are always spot on 😊

– Tidal

Rated 5 out of 5 stars

Mark who is my window cleaner has…

Mark who is my window cleaner has always done a fantastic job cleaning my windows, he leaves my premises secure. I always get a reminder when he is due. I would recommend him with out hesitation.

December 18, 2025
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re glad Mark consistently does a fantastic job and keeps everything secure. It’s great to hear you find the reminders helpful too Graham. Really appreciate the recommendation!

– Tidal

Rated 5 out of 5 stars

First clean and super impressed 👌

It was super easy to book this online and then track/pay using the app. Ben came exactly as agreed and did a great job. Really friendly and polite and will continue to use in the future. Great service overall! 👏

January 14, 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re glad the app made booking and payment easy, and that Ben left such a great impression. Really appreciate your kind words and look forward to keeping your windows sparkling Kate! 👏

– Tidal

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