The service is friendly and reliable. In the rare event that changes are needed to planned cleaning date, there is good communication via email in advance, and clean is rescheduled very quickly.
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Finally, you can now find, manage, and book your local window cleaner using www.patchapp.uk, and the ioS & Android Patch app.
Contact info
Brierfield, Nelson, BB9 5EG, Lancashire, United Kingdom
- 07840843834
- hello@patchapp.uk
- patchapp.uk
Replied to 42% of negative reviews
Typically replies within 1 week
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Very reliable and do a good job. Recommended.
Been with Patch for a while and have always been very happy with the service. The price has remained consistent and they message you to remind you of the clean day. The cleaner does a good job and Patch are flexible and happy to skip cleans when asked. Customer service are also very helpful and always reply quickly. Recommended.

Reply from Patch App UK
Last time I had issue with the cleaning…
Last time I had issue with the cleaning
He didn’t do the sky lights window
It’s only like a bungalow at the back and previous cleaner have do them no problems….
But most annoying is the fact I tried to contact yourselves but go NO !!
Satisfaction to my Emails .
Please make SURE it gets cleared fully next time
There are only 2 windows and door at the front 1 side bathroom window and French doors at the back. 2 sky lights window

Reply from Patch App UK
Excellent work very satisfied cleaning…
Excellent work very satisfied cleaning my windows looking sparkly.
A lovely helpful guy very quick but…
A lovely helpful guy very quick but thorough.

Reply from Patch App UK

Reply from Patch App UK
We have been using patch for a few…
We have been using patch for a few months now. Communication is great reminding is that it’s our window clean day! Service is great and a great price too x
They always tell us when they are…
They always tell us when they are coming to do the windows and they do a great job

Reply from Patch App UK
The guy turns up on a regular basis
The guy turns up on a regular basis, does a great job and leaves with all gates closed.
Really nice genuine guy
Really nice genuine guy. Good work ethic and does a really good job

Reply from Patch App UK
I have very large dogs and recently had…
I have very large dogs and recently had spinal surgery so couldn't keep garden as clean near patio doors and door was very dirty but he went above and beyond trying to clean my doors for me. I did go out to explain and apologise and he was amazing. Thank you so much 💓

Reply from Patch App UK
Brilliant company excellent job always
Brilliant company excellent job always
Great service
Great service. My window cleaner always turns up on the day it’s booked in for and cleans every window

Reply from Patch App UK
Dan is brilliant so friendly to top it…
Dan is brilliant so friendly to top it all a good window washer
staffs are professional
staffs are professional , well cleaning my windows, doors, platforms, they are compliment

Reply from Patch App UK
Very reliable
Very reliable. Always does a great job. Always closes the gate to afterwards. Would definitely recommend.
Poor workmanship…
They always tell you that you don't need to be in when they come to clean your windows. That's certainly not my experience I've had to stop the cleaner driving off because he has forgotten to clean the window on the far side of the house. That's a frequent occurrence. Also they frequently fail to rinse the window adequately which means the windows dry with dirty water marks on the glass.

Reply from Patch App UK
Good, reliable window cleaning service, that supports ex-service personnel into work
I’ve been really impressed with this window cleaning company. It’s great to support a business that employs ex-service personnel, and their professionalism really shows in the way they operate.
Communication is good. They give clear notice 24 hours in advance by both email and text, which makes it easy to plan around their visit. When they arrive, they get straight to work—quick, efficient, and very unobtrusive. The quality of the cleaning is excellent, and they pay attention to the little details.
I also appreciate that they follow instructions properly, like making sure gates are closed afterwards, which gives real peace of mind. They’re also considerate when it comes to parking, always being mindful of neighbours and not causing any disruption.
The payment system is hassle-free once set up through their app, which also makes it easy to check when your next clean is due. Overall, a reliable, respectful, and professional service that I’d happily recommend.

Reply from Patch App UK
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