Tides home and garden really went that extra mile for me,I'm so impressed with the customer service and prompt action to rectify a problem I had with my favourite room spray. Caroline sent me a re... See more
Company replied
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See what reviewers are saying
Just purchased a corner sofa and armchair. Bespoke design by Tides of Brentwood. Went in for a glass coffee table and came out with so much more. Very helpful staff, and great choice of furnitur... See more
Company replied
It’s not until things go wrong that you truly see what great customer service looks like and this was the case. Through no fault of Tides, my lamp was delivered broken by the courier. Unfortunately th... See more
Company replied
Amazing service from start to finish. Cathrine has been a lovely assistant throughout the whole process when we first walked into the outlet to then liaising with her by phone for all the possible opt... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Garden Furniture Shop
- Interior Designer
- Lighting Store
Written by the company
Tides Home & Garden is an interiors home boutique in Brentwood, Essex. We sell furniture for the Home and Garden, lighting, mirrors, soft furnishings, interior design, curtains, garden furniture, upholstery, flower
Contact info
8 High Street, CM14 4AB, Brentwood, United Kingdom
- 01277231799
- Info@tideshomeandgarden.co.uk
- tideshomeandgarden.co.uk
4.6
Excellent
262 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
Great service & delivery was quick. Products were fantastic so ended up buying more!
June 26, 2025
Reply from Tides Home & Garden
Thanks for taking the time to leave a review. We’re really glad to hear everything arrived quickly and that you’re happy with the products. Appreciate you coming back for more – that kind of feedback means a lot to us.
Reply from Tides Home & Garden
Thank you for your great review.
Really lovely diffuser
The diffuser was delivered well packaged and in good time. Bought a birthday present for a friend...I know she'll love it!
Highly recommend this retailer.
June 3, 2025
Reply from Tides Home & Garden
Thank you so much for taking the time to leave this great review, we hope she loves it.
Bought my favourite Sences refills in…
Bought my favourite Sences refills in blush. This scent is phenomenal! I have two large pink diffusers and was running low on oil. I always buy my scents from Tides Home & Garden as their ranges of oils and diffusers are fantastic.
May 29, 2025
Reply from Tides Home & Garden
Thank you for your lovely review! We’re so glad you’re enjoying the Blush Sences refills – it’s a gorgeous scent. We really appreciate your continued support and love having you as a customer!
Best wishes,
The Tides Team
Fantastic company to deal with ordered…
Fantastic company to deal with ordered this dining table twice for showhomes would highly recc. Quality products quickly and informed delivery. Excellent company
May 13, 2025
Reply from Tides Home & Garden
Thank you so much for your fantastic review! We’re thrilled to hear you’ve chosen our dining table not once, but twice for your showhomes – what a compliment! It’s wonderful to know you’ve been happy with the quality of our products and the service you received. We truly appreciate your recommendation and look forward to helping you again in the future.
Best wishes,
The Tides Home & Garden Team
Good customer service
I ordered 10 vases and they advised me they could not fulfill my order but they did have an alternative and I was very happy with the service and product
April 30, 2025
Reply from Tides Home & Garden
We are so happy we could help, thank you.
Reply from Tides Home & Garden
Thank you, we are so pleased you are happy and appreciate your feedback.
Reply from Tides Home & Garden
We’re so pleased to hear your mum loved her birthday gift. It means a lot to us that you took the time to share your experience, and we hope she enjoys it for years to come.
We’d love to welcome you back again soon!
Happy with my order
Happy with my order, disappointed with delivery charge, per item but both items came in one over sized package.
April 2, 2025
Easy to order
Easy to order, the item was out of stock, however I received a call telling me it would be in stock soon. I was happy to wait as I loved the tray. Great communication and the tray arrived the time they said. Lovely quality and a good price!
April 2, 2025
Reply from Tides Home & Garden
Thanks so much for this great review, we thank you for your patience and are delighted you love the tray.
I love Tides they provide the best home…
I love Tides they provide the best home decor stuff and always reliable!
March 14, 2025
Reply from Tides Home & Garden
Thank you for this great review, we really appreciate it
Very well packaged
Very well packaged, arrived quicker than expected. Smells lovely, definitely worth the money & best price on the internet, even with shipping costs.
February 24, 2025
Absolutely love our cushions and throw…
Absolutely love our cushions and throw we ordered from Tides! We waited a while for delivery as they were sourcing some items from Ireland but well worth the wait! Will be ordering again..highly recommend! Thanks again!
February 24, 2025
Reply from Tides Home & Garden
Thank you so much for your lovely review! We’re thrilled to hear that you love your cushions and throw. We really appreciate your patience and we’re so glad you feel they were worth the wait. We can’t wait to welcome you back for your next order! Thanks again for your support and recommendation—it means the world to us!
Lovely table lampshade
Lovely table lampshade. Company kept me informed of delivery. Efficient company, highly recommended
February 5, 2025
Reply from Tides Home & Garden
Thanks so much for your lovely review! We’re really happy you love your lampshade and that everything went smoothly with delivery. We always try to keep our customers in the loop, so it’s great to hear that you found it helpful. Hope to see you again soon
Excellent service
Received quickly, well packaged and delivered, and a stunning item. Many thanks!
January 30, 2025
Reply from Tides Home & Garden
Thank you so much for your wonderful review! We're delighted to hear that your order arrived quickly and safely and that you love your item. Your support means a lot to us, and we hope to see you again soon!
In general good products and I have…
In general good products and I have been a loyal buyer for few years now. It's just with last order I found that sticks for a large reed were way to short. Asked for extra size delivered but been told that nothing wrong with the order and they just blocked me))) so all further emails been banging back. Disappointed really
January 14, 2025
Reply from Tides Home & Garden
Hi, I am so sorry to hear this, I will look into what has happened. We have definitely not blocked you, we have just changed our provider for our email accounts and have had issues for the last week or so. I will pass on your message and get someone to contact you tomorrow to resolve the issue. My apologies again that you have not received a great service on this occasion, we appreciate your custom. Thank you.
Professional customer service for the…
Professional customer service for the item l ordered
Very happy
January 9, 2025
Reply from Tides Home & Garden
Thank you for your review and we are so pleased you are happy with everything.
Reply from Tides Home & Garden
We are super grateful for your review and happy you are pleased.
Amazing arrangement
The flowers & vase I received was breathtaking it’s was so so beautiful, the flowers came pre arranged so all I had to do was put them in the vase, I was so happy with my order that I phoned the shop and spoke to the lady personally who had done my arrangement, a credit to the company thank you so much 😊
January 6, 2025
Reply from Tides Home & Garden
This is such a lovely review, we really appreciate your great feedback, it’s so important to hear that we are doing a good job. We are delighted you are happy with everything. Thank you
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