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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and efficiency. Many people appreciate the quick response times and the ease of contact, often noting same-day or next-day service. Consumers also frequently mention the fair and competitive pricing, often finding it more affordable than alternative options. The staff's respectful and considerate approach, especially during sensitive situations, is also a recurring positive point.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficiency, speed, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, politeness, and... See more

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight that the rates are... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Customer communications

Consumers find contact to be positive. Many reviewers highlight the quick response times, with some receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kamen contacted me on the Wednesday and on the Friday him and his team of four turned up to clear out a virtually derelict house full of rubbish. They started early and by mid afternoon they’d finishe... See more

Rated 5 out of 5 stars

Had booked another company who cancelled last minute. Called Tidy up and they were here within 2 hours, 3 lads who were super efficient and getting the large corner sofa removed. Really saved us after... See more

Rated 5 out of 5 stars

The company turned up the same day of contacting them. Gave a quote which was reasonable and accepted. The three gentlemen there and then removed all the previous owners stuff from the garden and lof... See more

Rated 5 out of 5 stars

Fantastic place and I shopped around for prices and these came in at over £50 cheaper than anyone else. Rang to confirm I still wanted collection and gave me few hour window and even skipping the scho... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service
  3. Waste Management Service

Written by the company

Tidy Up Ltd is a family-operated waste collection business, providing reliable service across the UK. Our trusted local teams are available to clear almost anything from almost anywhere, either on the same day or on a day that suits you. From man and van collections to skip bags and complete waste management, we offer a full range of convenient and cost-effective solutions for all your waste removal needs. As a Registered Waste Carrier with the Environment Agency, we guarantee responsible disposal of your rubbish. With more than 97% of the waste we collect being diverted from landfill, you can rest assured that your waste is managed sustainably and ethically We are based in Cheshire and provide our services in the following areas Chester, The Wirral, North Wales, Merseyside, Liverpool, Cheshire. – Other Areas will be considered – please call to enquire!


Contact info

5.0

Excellent

TrustScore 5 out of 5

341 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Speedy response to my request

Speedy response to my request
Collection team friendly progrssional and hard working
Did a brilliant job in a short time .
They arrived on time as promised
Have recommended them to a family member

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great work

Great work. Came the very next day after making an enquiry to pick up old sofa. Arrived on time as 7:30am.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and professional service

Very good job cleaning the rubbish from my back yard. Tidy up came back to me within the hour after my initial enquiry request and they have organised the pick up 24h later, just what I needed.
Personnel doing the pick up were friendly and executed the job very efficiently and in a very professional manner.
Will definitely use their services again.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent as usual

Excellent as usual. Very prompt, come when they say they will. Clear very quickly and respect your property. Very fair prices too

March 10, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, Vivien! We appreciate your continued trust in us. Always happy to help, and we’re glad you’re pleased with our work.

Rated 5 out of 5 stars

Nice people

Nice people, very good work

March 7, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you for your kind words, Dimitar! It was a pleasure helping you, and we appreciate your feedback.

Rated 5 out of 5 stars

Very Professional…

A refreshing change to send an enquiry to a company and get a fast efficient response. We only needed a small job doing but Steven gave us first class attention from start to finish. Great job !

February 28, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, Helen! We believe every job deserves top-notch attention, no matter the size. Really appreciate your review!

Rated 5 out of 5 stars

I would have no issues in recommending…

I would have no issues in recommending this firm. So easy to deal with. When you book, you get email confirmation of the date and then a reminder the day before. We have used this company three times now and the staff have always been polite and hard working, turn up on time. No issues at all. Job well done.

March 5, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks so much, Tracy! It’s great to hear that booking is straightforward and that our team continues to meet your expectations. Looking forward to helping you again!

Rated 5 out of 5 stars

Great Service - would recommend

This is my 2nd time using Tidy Up service - and I would highly recommend them. Clear communication. Easy to pay. With this experience left the stuff I wanted gone outside my flat,and they came and got it. As some one with anxiety,being able to leave stuff outside my flat,and letting them take care of it,is a huge bonus. Thanks again to the Tidy up team (hope this made sense)

March 6, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

We really appreciate your feedback! Making the process smooth and stress-free is always our goal. Thanks for choosing us again!

Rated 5 out of 5 stars

Best waste / rubbish removal firm I’ve ever used.

Best waste /rubbish removal firm I’ve ever used. Polite staff , no fuss , no nonsense process, good pricing structure. Strongly recommended.

March 5, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks, Simon! We keep things simple, efficient, and fairly priced. Really appreciate your recommendation!

Rated 5 out of 5 stars

100% recommend

I would recommend Tidy Up Ltd to anybody. Fantastic service from start to finish. I got a reminder leading up to my booking date and a text when they were on the way. The lads were friendly and did a fantastic job of dismantling my shed and removing all of the contents, leaving no trace behind. They showed me the work before leaving to make sure I was satisfied, and I was! Great job guys and thank you.

March 5, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, Mike! Making the process easy from start to finish is what we aim for. Glad we could help with the shed removal—appreciate your recommendation!

Rated 5 out of 5 stars

I thought about getting a skip and…

I thought about getting a skip and clearing the rubbish myself but luckily found these people. Extremely happy with the speed and customer service. Communication was excellent throughout. Absolutely would recommend to anyone needing rubbish removal without hassle with peace of mind.

March 4, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Glad we could provide a hassle-free alternative to a skip! Communication is key, and we’re happy you found it smooth. Thanks for your recommendation!

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