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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and efficiency. Many people appreciate the quick response times and the ease of contact, often noting same-day or next-day service. Consumers also frequently mention the fair and competitive pricing, often finding it more affordable than alternative options. The staff's respectful and considerate approach, especially during sensitive situations, is also a recurring positive point.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficiency, speed, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, politeness, and... See more

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight that the rates are... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Customer communications

Consumers find contact to be positive. Many reviewers highlight the quick response times, with some receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kamen contacted me on the Wednesday and on the Friday him and his team of four turned up to clear out a virtually derelict house full of rubbish. They started early and by mid afternoon they’d finishe... See more

Rated 5 out of 5 stars

Had booked another company who cancelled last minute. Called Tidy up and they were here within 2 hours, 3 lads who were super efficient and getting the large corner sofa removed. Really saved us after... See more

Rated 5 out of 5 stars

The company turned up the same day of contacting them. Gave a quote which was reasonable and accepted. The three gentlemen there and then removed all the previous owners stuff from the garden and lof... See more

Rated 5 out of 5 stars

Fantastic place and I shopped around for prices and these came in at over £50 cheaper than anyone else. Rang to confirm I still wanted collection and gave me few hour window and even skipping the scho... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service
  3. Waste Management Service

Written by the company

Tidy Up Ltd is a family-operated waste collection business, providing reliable service across the UK. Our trusted local teams are available to clear almost anything from almost anywhere, either on the same day or on a day that suits you. From man and van collections to skip bags and complete waste management, we offer a full range of convenient and cost-effective solutions for all your waste removal needs. As a Registered Waste Carrier with the Environment Agency, we guarantee responsible disposal of your rubbish. With more than 97% of the waste we collect being diverted from landfill, you can rest assured that your waste is managed sustainably and ethically We are based in Cheshire and provide our services in the following areas Chester, The Wirral, North Wales, Merseyside, Liverpool, Cheshire. – Other Areas will be considered – please call to enquire!


Contact info

5.0

Excellent

TrustScore 5 out of 5

341 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast and friendly

Fast, responsive and super friendly. And I was pleasantly surprised by how little it cost.

Came same day. Friendly and polite guys. Clean boots and very professional.

Would highly recommend!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient and speedy removal of my boxes

I contacted them late in the afternoon and they responded the same evening and gave me a quote. I was advised that they could come the next day. They came mid morning and I had a text 15 minutes before they were arriving. Everything was taken away, two very nice guys who took away everything really quickly. I’m very happy with the service and would definitely recommend them.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Quick, friendly and professional service

Incredibly quick response to my query, with quick amendment of the quote when I'd made an error on my job request. Collection staff were polite, friendly and quick. Invoicing and payment was quick and easy. Highest recommendation for waste removal that your local authority cannot take!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Job was completed while I was out so didn’t get to thank the team personally . Great job . Would highly recommend and will definitely be using their services again. Thank you again.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Had booked another company who…

Had booked another company who cancelled last minute. Called Tidy up and they were here within 2 hours, 3 lads who were super efficient and getting the large corner sofa removed. Really saved us after the other company let us down! Would recommend to anyone

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

I contacted tidy up though email

I contacted tidy up though email. Got a same day response and quote to have my sofa removed and was done a few days later. I was notified every step of the process and the job was done quickly and with care . The team was friendly and professional. Would highly recommend.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

5* service

Booking was easy, fairly priced & the workmen were great, very quick & did a great job! 5* would use again & recommend!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Removal of garden waste

Phoned early afternoon today and by mid afternoon the garden waste was cleared very efficiently. Friendly service and reasonably priced. Would recommend! Thank you.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Compassionate, Professional, and Thorough

We recently used TidyUp for a house clearance following the passing of our mum, and we’re incredibly grateful for the way the team handled everything. It was a very emotional time for our family, but the professionalism, care, and sensitivity shown by TidyUp made a difficult situation that bit easier.

They were efficient, respectful, and genuinely kind throughout. It’s rare to find a service that’s both so thorough and so thoughtful. We wouldn’t hesitate to recommend TidyUp to anyone in need of this kind of support.

Thank you again for everything

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

A really good experience.

The whole service was well organised and quick. The two lads who came to collect the waste were very friendly, helpful and very efficient. Altogether, a really good experience, I would use Tidy Up again, and I recommend this Company without hesitation.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free experience

From start to finish the service from Tidy Up was top class.We were able to organise the job on a weekend which was a bonus and by 10.30 the following day the job was finished.Chris and Tyler were quick and efficient and left everything tidy.We will definately be using them again during our house move,a real ,5 Star service ,Many Thanks.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Sofa bed hell

The 2 lads were very friendly. The sofa bed we were getting rid of was very heavy but they managed it in the end.
Highly recommended, great work.
Thank you.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great work

Great work,
Arranged collection via whatsapp and was gone within an hour, guys were very helpful and friendly

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Quick, easy, friendly service.

Arranged collection of a sofa very easily via WhatsApp, lovely team, no issues when collecting and i was able to pay by card! Excellent service, will definitely use again.

July 15, 2025
Unprompted review

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