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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and efficiency. Many people appreciate the quick response times and the ease of contact, often noting same-day or next-day service. Consumers also frequently mention the fair and competitive pricing, often finding it more affordable than alternative options. The staff's respectful and considerate approach, especially during sensitive situations, is also a recurring positive point.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficiency, speed, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, politeness, and... See more

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight that the rates are... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Customer communications

Consumers find contact to be positive. Many reviewers highlight the quick response times, with some receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kamen contacted me on the Wednesday and on the Friday him and his team of four turned up to clear out a virtually derelict house full of rubbish. They started early and by mid afternoon they’d finishe... See more

Rated 5 out of 5 stars

Had booked another company who cancelled last minute. Called Tidy up and they were here within 2 hours, 3 lads who were super efficient and getting the large corner sofa removed. Really saved us after... See more

Rated 5 out of 5 stars

The company turned up the same day of contacting them. Gave a quote which was reasonable and accepted. The three gentlemen there and then removed all the previous owners stuff from the garden and lof... See more

Rated 5 out of 5 stars

Fantastic place and I shopped around for prices and these came in at over £50 cheaper than anyone else. Rang to confirm I still wanted collection and gave me few hour window and even skipping the scho... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service
  3. Waste Management Service

Written by the company

Tidy Up Ltd is a family-operated waste collection business, providing reliable service across the UK. Our trusted local teams are available to clear almost anything from almost anywhere, either on the same day or on a day that suits you. From man and van collections to skip bags and complete waste management, we offer a full range of convenient and cost-effective solutions for all your waste removal needs. As a Registered Waste Carrier with the Environment Agency, we guarantee responsible disposal of your rubbish. With more than 97% of the waste we collect being diverted from landfill, you can rest assured that your waste is managed sustainably and ethically We are based in Cheshire and provide our services in the following areas Chester, The Wirral, North Wales, Merseyside, Liverpool, Cheshire. – Other Areas will be considered – please call to enquire!


Contact info

5.0

Excellent

TrustScore 5 out of 5

341 reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service !!

Placed an order for a Sofa Removal from 3rd Floor on 2nd May - Removed on the Bank Holiday.

Very Professional, On Time. Faultless Service !!

Highly Recommend.

May 5, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks so much, Tim. We’re glad we could get your sofa removed from the third floor, even on a Bank Holiday! Really appreciate the recommendation.

Rated 5 out of 5 stars

I would reccomend this company to…

I would reccomend this company to everyone. Very professional and efficient. Very good price. I am very pleased.

May 5, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you, S Dutton. We’re pleased you found us professional, efficient and affordable. Your recommendation is much appreciated.

Rated 5 out of 5 stars

House clearance

The company carried out a difficult house clearance quickly and efficiently. The four staff with 2 vans carried out instructions very well. In addition, they cleared a rear yard of all vegetation including a tree that was growing out of the rear of the house. A good job done.

SP

April 24, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you for your kind words. We're really pleased to hear everything was carried out as instructed and that the additional yard work, including removing the tree, met your expectations. The team will be chuffed with your feedback!

Rated 5 out of 5 stars

Old trampoline removed in record time

Old trampoline removed in record time! Great communication, polite staff and reasonable prices. Will definitely use again and recommend to others. Thank you Tidy Up Ltd.

May 1, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks so much! We're glad we could get that trampoline out quickly and that you were happy with the communication and pricing. We’d be more than happy to help again any time.

Rated 5 out of 5 stars

Speedy & efficient

Speedy, efficient and friendly. Great service, thank you

April 30, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks Christine! We’re so glad you found the team friendly and the job done quickly. Much appreciated.

Rated 5 out of 5 stars

Fantastic service from start to finish

Great communication over WhatsApp even on a Sunday.
Quick service - managed to fit my job in the next day.
Even though the job was bigger than expected they honoured the price quoted.
Cleaned up the area before leaving.
Paying system was simple to use.

I would recommend Tidy Up to anyone.

April 28, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks for the great review, Chris. We’re really happy to hear everything went smoothly and that even the unexpected didn’t affect your experience. Always happy to be flexible where we can!

Rated 5 out of 5 stars

Really easy process and so happy with…

Really easy process and so happy with the results. The guys were able to finish the job in no time and there was no hassle at all. Second time using tidy up and I’m sure it won’t be the last.

April 29, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks Rosie! It's always a pleasure helping returning customers. We’re glad the process stayed smooth and hassle-free — we’ll be here whenever you need us again.

Rated 5 out of 5 stars

Happy

Punctual, polite and efficient. Great communication about when they would arrive and easy to use. Would use again if needed.

April 28, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks for taking the time to leave a review, Patrick. We're pleased everything went to plan and appreciate your kind words.

Rated 5 out of 5 stars

3rd time using this reliable

3rd time using this reliable, trustworthy and professional business who definitely put the customer first.

A great job for a fair price with excellent communication from start to finish.

Thank you once again.

April 28, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thank you Andrew – it means a lot to have repeat customers who trust us to get the job done. We're so pleased communication and results were spot-on again.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. Great lads 👍

April 25, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks Jade! Delighted to hear everything was done quickly and that the lads left a good impression. Appreciate the thumbs up.

Rated 5 out of 5 stars

Really happy with the service

Really happy with the service, professional and friendly throughout. Got a message once they were on their way. Arrived on time and did a good job. Would definitely use again and also would recommend to anyone in the area.

April 23, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks so much, Liana! We're really glad you were happy with the whole experience and the team on the day. Appreciate the recommendation – it means a lot.

Rated 5 out of 5 stars

Easy

Easy, cost effective, would recommend

April 22, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Cheers for the kind words! Simple, efficient, and cost effective – just how we like it.

Rated 5 out of 5 stars

Very good service helpful and polite

Really good service. Friendly and polite. They get the job done in an efficient manner. Would highly recommend.

April 22, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks, Brian! Great to hear the team made a good impression. Friendly and efficient is exactly what we aim for.

Rated 5 out of 5 stars

The Tidy Up team were absolutely…

The Tidy Up team were absolutely brilliant. From booking the job in to collection they were friendly, professional, reliable, quick in responding and on time. We would highly recommend and we will be using them again in the future.

April 18, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks so much, Ceri! Lovely feedback and we’re glad everything went smoothly from start to finish. Looking forward to helping you again when needed.

Rated 5 out of 5 stars

I have used Tidy Up to help us remove an old shed and furniture …

I have used Tidy Up to help us remove larger items etc a number of times - they are excellent. The team are always really helpful, turn up on time and super efficient. I’d highly recommend them.

April 16, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Always a pleasure helping you out, Carol! Thanks again for your continued trust – we really appreciate it.

Rated 5 out of 5 stars

A job well done

I rang on the Saturday, agreed a price and a date, (Monday). The job was completed as agreed with the two operators being efficient, polite and helpful. I would have no hesitation in using them again.

April 14, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks, Anthony – glad everything went to plan. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

More than Pleased…

Arrived home about an hour ago to find the garden transformed with the dilapidated shed gone all the debris from a recent kitchen revamp gone and a decade of other items vanished! Communication was excellent and reckon anyone using them will get the same service. Thanks.

April 14, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Brilliant to hear – what a transformation! Thanks for the lovely feedback, it means a great deal to us.

Rated 5 out of 5 stars

The Tidy Up team were brilliant.

The Tidy Up team were brilliant.
The communication from the office side to the guys doing the job was excellent.
Everyone was very polite, and just nice guys who worked really hard and I would highly recommend.

April 14, 2025
Unprompted review
Tidy Up Ltd logo

Reply from Tidy Up Ltd

Thanks so much! We're proud of the whole team and it’s great to hear their efforts are being noticed.

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