TIEDEX LIMITED Reviews 

257
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I emailed about a specific laptop listed at £1169 at the time of my email. I requested further details not listed in the ad. They responded and answered everything - and then hiked the price up to £... See more

Rated 3 out of 5 stars

Overall, I am very satisfied with the product and the shipment. The item arrived safely, and I am happy with my purchase. However, I was disappointed with the amount of time it took to receiv... See more

Rated 2 out of 5 stars

Bought an American fridge/freezer. Great. Just what we wanted and at a decent price. No faulting the product but the delivery was shocking. Arrived a week after advertised, then 5 hours after the supp... See more

Rated 5 out of 5 stars

Also living in the North of Ireland, a lot of companies now not able to offer UK - UK shipping without ridiculous extra costs, I came across Tiedex who found it possible to do across channel UK -... See more

Company details

  1. Wholesaler Household Appliances
  2. also in
  3. Appliance Store
  4. Computer Store
  5. Garden Center
  6. Garden Furniture Shop
  7. Office Furniture Store

Written by the company

TieDex Limited (www.tiedex.co.uk ) is a UK-based online sales and international distribution company, supplying top-branded, genuine products to customers across the UK and worldwide. We are committed to providing authentic, high-quality goods supported by efficient logistics, dependable delivery, and exceptional customer service. As a forward-thinking company, TieDex continues to lead in eCommerce innovation, digital retail, and global distribution, ensuring customers receive the best products quickly and reliably. From our UK base, we serve retail partners and consumers with complete confidence in product authenticity and fast fulfilment. Every order is handled with care, combining trusted UK service with international reach. Our Product Categories Garden Products – Premium outdoor tools, accessories, and living solutions. Electronics – Smart gadgets and advanced home technology. PCs & Laptops – Reliable systems from trusted global brands. Fridges & Freezers – Energy-efficient and durable cooling appliances. Exercise Equipment – High-performance treadmills, bikes, and home gym gear. Swiss-Made Washers – Precision-engineered washing machines for long-lasting performance. Why Choose TieDex Limited UK-based with global distribution network 100% genuine, branded products Fast UK & international shipping Secure online ordering Competitive prices and trusted service


Contact info

3.0

Average

TrustScore 3 out of 5

257 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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3.0

All reviews

(257)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good customer care

I would recommend Tiedex customer care, whenbthe manufacturer refused to send out a replacement they refunded me for a faulty projector without question and were very responsive to my emails. Thanks

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

Over and beyond…

I wanted to order a Cedar pergola. With Brexit, even the main importer, Costco UK, wasn’t willing to deliver to a Northern Ireland address.
Tiedex accepted the challenge, taking the time to explain the customs requirement, EORI registration needs, and delivering 300kg of prime Canadian Cedar in bulky pallets.
Well done and thank you!

September 15, 2021
Unprompted review
Rated 1 out of 5 stars

Very bad, will never buy from them again...

The interior bowl broke clean around the bottom, I emailed customer service with pictures as I’d only used it a few times and was told to clean it and resend pictures which I then cut my finger on! They then said they didn’t cover any breakages and tried to sell me another new one for €99!!! What a rip off, they’re €50 every other brand! I thought by spending double the money I’d get double quality but the opposite is true and customer service is rude and unhelpful they only responded 24hours later when I said I was going to leave a bad review!!! Very bad and will never buy anything from them again.

September 9, 2021
Unprompted review
TIEDEX LIMITED logo

Reply from TIEDEX LIMITED

Hi Sorry for inconvenient
Ceremic Pot Broken after few month Usage
Delivery Country: Ireland

product
Crock Pot 7.5L Digital Slow Cooker CSC063
SKU: 66444775
Link
https://tiedex.co.uk/products/crock-pot-7-5l-digital-slow-cooker-csc063?_pos=1&_sid=280fa99c6&_ss=r

Ceremic Pot Broken After few month Usage, Warranty Not Covered Only Manufacturing Defect Covered, Accidental Damage Not Covered

Rated 1 out of 5 stars
TIEDEX LIMITED logo

Reply from TIEDEX LIMITED

Advert price update ever 24 hours, as soon as click link you will see the wright price,
(2Pcs Artika C7 Stainless Steel LED Outdoor / Indoor Coach Light, )
technical issues product removed from website, sorry for inconvenient, fully refunded

Rated 5 out of 5 stars

Brilliant company

Brilliant company - I can understand why some people may be sceptical/worried as the prices are so good and it seems like an eclectic mix of goods. I too was sceptical so ensured I paid via credit card but I need not have worried. Communication was great and delivery was on schedule and then I realised I had ordered the wrong size of shed... totally my fault. Tiedex very understanding and called me to ensure I wanted to cancel (waiting for them to get the one I want in stock). Order cancelled and refund processed straight away. No hesitation in recommending.

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

You did fine

You did fine. Great price, efficient service , I received my bike really quickly. Will buy again at some point..

July 5, 2021
Rated 1 out of 5 stars

Alarm sensor not working.

The delivery service was fantastic, my order arrived within a few days. My problem is that one of the contact sensors did not work. I sent you an email about this on the 17/06/21 and you have not bothered to sort it out or email me back. I hope now that when you read this you will get back to me and sort it out. Order number 59591847.
Pamela Timmins.

July 4, 2021
TIEDEX LIMITED logo

Reply from TIEDEX LIMITED

hi

sorry for inconvinient
We have arranged full replacement, Manufacturer will contact you and arrange full replacement, record say manucture try to communicate one time regarding this issue, we will request to communicate again, for nessery collection day or part replacement,

thanks

Rated 5 out of 5 stars

Very Nice Piece of Equipment

Item came on time and was very well packaged. I've used the compressor twice now and works really well, the auto set pressure is a great feature and seems to be very accurate. I haven't used the jump leads yet (touch wood) but seeing how this is a robust piece of kit I'm sure they will perform as stated and I'll update this review as and when I do.

June 27, 2021
Rated 1 out of 5 stars

bad shipping process

bad shipping process, bad contact, bad service

June 2, 2021
TIEDEX LIMITED logo

Reply from TIEDEX LIMITED

Delivered
Track and trace help

Your parcel has been delivered.

Courier Parcelforce

To ensure the safe delivery of your parcel, we need a signature to confirm successful delivery. If there is nobody to receive the parcel, the driver will either attempt delivery to a neighbour or take your parcel to be securely held at the local Post Office or depot.

If you don't have your parcel, the driver will have left a card stating the location of your parcel. Please follow the instructions left by the driver.

If you cannot locate the card then please contact Parcelforce on 03448 00 44 66 stating your parcel number.

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