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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their robust construction, excellent finish, and thoughtful engineering. Many people highlight the efficiency of the delivery service, with items frequently arriving quickly and well-packaged. The company's staff and overall service are also highly regarded for being helpful and pleasant to deal with. However, some customers experienced issues with delivery, citing delays and a lack of communication regarding order status. A few reviewers also mentioned dissatisfaction with the company's response to delivery problems, feeling that their concerns were not adequately addressed.

What people talk about most

Product

People report positive experiences with product quality. Customers consistently praise the high quality,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the exceptional quality of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and rapid dispatch, with... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the fantastic and exceptional... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team, describing them as... See more

Based on these reviews

Rated 5 out of 5 stars

You were absolutely brilliant. I desperately needed a replacement muzzle brake. Rang up. We're finishing one today, we'll ship it tomorrow. Yeah,, I thought!! (Cant remember the lady's name, but she k... See more

Rated 5 out of 5 stars

Very helpful people. Spotted that I'd possibly made an error with my order, checked with me, corrected the error, refunded surplus shipping charge. Order arrived next day, exactly correct, very well... See more

Rated 5 out of 5 stars

Website was easy to use and choice of scope mounts listed made choosing the right one simple. Product was in stock and arrived very quickly. Quality looks great good finish and appears to be very well... See more

Rated 5 out of 5 stars

I phoned Tier-one to enquire about a set of medium 34mm picatinny mounts that were not available on their website. Thankfully new stock had arrived which they published immediately allowing to purchas... See more


Company details

  1. Hunting Store

Written by the company

TIER-ONE was incorporated early in 2008 when a gap in the market for 5 axis, CNC machined, high precision rifle shooting equipment was identified. This quickly turned from a single item into a full array of high quality TIER-ONE shooting accessories from optic mounts, moderators, bipods and more. We have continued to pioneer new designs and products, and new methods of engineering firearms related accessories. We are leaders in our field and never compromise on quality. We like to keep it simple at TIER-ONE, and our mission statement is this; We make the best possible shooting accessories, from the best materials, using the best components available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

427 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Bipods

I have seen your bipods before,but when I got my hands on one, what great piece of good engineering, really fit for purpose intended and works well.

April 13, 2026
Rated 1 out of 5 stars

Poor customer service

FedEx failed to deliver. Tier one's attitude was it's your problem. I still do not actually have the bipod I bought
Dealing with FedEx was a joke. I still don't know if my bipod is being delivered this Friday or next

Not impressed at all

April 9, 2026
Rated 5 out of 5 stars

Great mount

Great mount. Well thought though and engineered and a great pic for my ZCO scope.

The finish is excellent. Very pleased.

Thanks.

March 10, 2026
Rated 5 out of 5 stars

QD Cantilever Monomount 30mm

Website was easy to use and choice of scope mounts listed made choosing the right one simple. Product was in stock and arrived very quickly. Quality looks great good finish and appears to be very well made.

February 27, 2026
Rated 5 out of 5 stars

Nice people, selling really high quality kit

Very helpful people. Spotted that I'd possibly made an error with my order, checked with me, corrected the error, refunded surplus shipping charge. Order arrived next day, exactly correct, very well packaged!
Quality of Tier One's products - scope rail, scope mount (Unimount), bipod (FTR) with hard case - has to be seen to be believed. Highly recommended!!

January 28, 2026
Rated 5 out of 5 stars

Great quality Monomount

Shopping and customer service are excellent.
Quality of product is the best. I still have my old unimounts 2 love it.
Perfect looks and fits well to any rifle.
Thank you .

December 15, 2025

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