Very quick and it does exactly what is advertised. My grandson feels safe and secure in his body armour. He is doing more and more tricks on his scooter and even used the body armour for horse ridin... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Can't recommend Ti-go enough, my son hated the cheap plastic pads on the market and wouldn't wear them, he wanted some like mine so purchased the pads and body armour, he loves it! I feel if he fell o... See more
Company replied
Great company. Website is easy to order from, i ordered late on a Wednesday night, needed item by early Saturday morning. Paid for quick delivery. Was delivered Friday morning. Super happy with produc... See more
Company replied
Products dispatched immediately and this was my second purchase, both time despatched on the same day I placed the order. Quality of the product is very good, these are designed for little rippers,... See more
Company replied
Company details
Written by the company
Riding, Scooting and skating, Ti-GO Bikes gives young children the opportunity to ride and gain confidence with our range of clothing and tech. From Bikes to pads we have your rider covered with our built in technologies to maximise performance and comfort. A family run, passionate and exciting brand who aim to keep riding riding earlier, safer and more awesome!
Contact info
The Oast, East Malling Trust Estate, ME19 6BJ, West Malling, United Kingdom
- 01622 278 558
- ride@tigobikes.com
- tigobikes.com
4.8
Excellent
158 reviews
Hasn’t replied to negative reviews
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Just amazing quick fast postage
Just amazing quick fast postage.
Products are fab little bike mad 3yo who loves to get out and MTB is now fully safe and secure with biking trousers which grow with her, the body protector easy zip top and the gloves.
All super designed soft and flexible. She may be small but hits some big trails and we feel so much better now she has small proper MTB kit. Thanks
January 2, 2025
Reply from Ti-GO Bikes
Thank you! We are so pleased to hear that your little one is feeling super safe and protected on all of her riding adventures with our gear!
Reply from Ti-GO Bikes
Thank you! We are very pleased to hear that you are happy with the products and service that you received from us!
Warm hand things are a game changer
Warm hand things are a game changer, love them and the 2-3yr bmx gloves fit like a glove. Excellent purchases
November 13, 2024
Reply from Ti-GO Bikes
Thank you for this super review! We are glad you are enjoying our warm hand thingy in this chilly weather!
After purchasing one protection top we…
After purchasing one protection top we found it difficult to get another in the correct size for our other grandson.
The staff at Ti-GO helped enormously and eventually we got the correct size. Two happy and safe little bmxers
Thank you
October 31, 2024
Reply from Ti-GO Bikes
Thank you for this awesome review! We are so pleased to hear that the sizing was a great fit for your grandson!
Amazing fit
Amazing fit, my boy loves putting on his gear for rides. Highly recommend
September 24, 2024
Reply from Ti-GO Bikes
Thank you for this great review! We are so pleased to hear how much your son loves wearing our products!
Awesome company
Awesome company, great products for kids. My daughter loves her gear. The quality and fit are great.
October 3, 2024
Reply from Ti-GO Bikes
Thank you from this fantastic review! We are so pleased to hear that you and your daughter love our products! You will love your custom jerseys too! Thank guys!
Reply from Ti-GO Bikes
Thank you so much for taking the time to leave us this awesome review, as a small business, we really do appreciate it! We are so pleased to hear that you will be recommending our products!
Great coat, sleeves too narrow
My son loves his bright orange coat, and so do I - he’s so much more visible on his cycle commute. Four stars rather than five because I wish the sleeves were cut a bit wider so that we could more easily put a jumper underneath through the winter.
September 25, 2024
Reply from Ti-GO Bikes
Thank you for your review, we are so pleased to hear that you and your son are enjoying the Totes Dry Jacket, no chance of losing sight of him in that! We appreciate your feedback and use this when we regularly update our products, thank you.
5 star!!!
I recently purchased elbow and knee pads for my son. Quality is amazing and he says they are the comfiest he’s ever worn.
Communication was great and delivery prompt. Highly recommend
September 20, 2024
Unprompted review
Reply from Ti-GO Bikes
Thank you for such an awesome review! We are so pleased to hear that your son finds our pads super comfy! And that you were happy with the service you received from us. We look forward to helping you and your little rider again!
Absolutely perfect was on the hunt for…
Absolutely perfect was on the hunt for my sons first pair of mtb gloves when i stumbled across ti-go
I am blown away by the quality of these little gloves no more cold hands for lil man
A massive thank you to ti-go and the team
Super fast delivery top quality product 10/10
Thank you I will be back shortly for the knee pads
September 18, 2024
Unprompted review
Reply from Ti-GO Bikes
Thank you for this awesome review! You are more than welcome!! We are so pleased to hear that you are happy with your son's gloves and will be happy to help you again.
Great quality products
Great quality products at very competitive prices. The ordering was very easy due to the professional website which proved easy to navigate. Ordered my product & it was delivered earlier than expected, my grandson was delighted with his gift. I'll be ordering more products from this company & highly recommend to others
September 2, 2024
Reply from Ti-GO Bikes
Thank you for this great review! We are so pleased to hear that you were impressed with our products, prices, website & speedy service! We look forward to helping you and your little rider again!
Awesome customer experience
Awesome experience right from the first communication to delivery
The kit is amazing top quality and no complaints
Thanks we will be back when he outgrows these pads!
September 4, 2024
Reply from Ti-GO Bikes
Thank you for this awesome review! We are so pleased to hear that you were very happy with our service and our products!
Really good BMX pants
Great trousers been really struggling for pants for my daughter as she is skinny but long legs. These pants are adjustable waist and leg that are perfect for her
August 27, 2024
Reply from Ti-GO Bikes
Thank you for this awesome review! We are so pleased to hear that our BMX pants have proven a great fit for your daughter!
Awful customer service
Awful customer service. Argumentative customer service rep ! Then a phone call to apologise from their director but they didn’t do what they said they would. Then the next person didn’t bother to answer my message just sent me a returns label. Item was too big and according to their website I was supposed to pay for the return ! They did eventually send a label but I had to ask for that as not sent when promised.
August 27, 2024
Reply from Ti-GO Bikes
We are very sorry that you didn't receive the customer service that we pride ourselves on this occasion. Thank you for your feedback, we will take your comments onboard. Once again, we send our apologies on this matter.
Customer service good. Product needs improving
Customer service was good and you were punctual with getting the goods for us and returning emails. Not so much on WhatsApp but this was due to being on holiday.
1st product was faulty with stitching.
So you sent another set. Not holding up as well as I'd hoped for something that doesn't get used to the extent I believe it is built for.
Unfortunately the product just doesn't do the job staying in place and constantly falls down.
But little one wears it and it give her confidence and myself piece of mind that I'm trying to do my best for her.
August 9, 2024
Reply from Ti-GO Bikes
Thank you for your feedback. We are introducing extra quality checks on all of our products as we become busier as a small business. We strive to make tweeks and improvements wherever we can to provide a comfortable fit for little ones.
The free return is not free as you have…
The free return is not free as you have to pay return postage. When I challenged them they said that the free return meant that they didn't charge to process the return in their office.
I actually wanted to exchange for a bigger size but nobody replied to tell me if that would then charge me to ship another pair of knee protectors without another shipping charge but no one replied so I gave up.
August 5, 2024
Reply from Ti-GO Bikes
We apologise for any confusion, as stated on our terms and conditions, "for a change of mind or exchange of an item you will be responsible for shipping costs."
With regards to the correspondence, we are a small family run business, and unfortunately the summer holidays can cause set backs, however we are making our team bigger as we become busier. Thank you for your feedback, we will take your comments onboard.
Top quality
Top quality product and customer service my kids live them and are happy to wear the pads all day long
August 7, 2024
Reply from Ti-GO Bikes
Thank you for this great review! We are thrilled to hear that your little ones are happy in our awesome pads!!
Good quality and price maybe the Web…
Good quality and price maybe the Web site needs to be a bit clearer so you order right the first time but very helpful and quick to fix my mistakes I would recommend to all
July 8, 2024
Reply from Ti-GO Bikes
Thank you for your feedback, we are really pleased to hear that you would recommend us. If there is anything specific on the website that you feel should be made clearer, please do not hesitate to drop us an email at ride@tigobikes.com. Thank you.
Great customer service and fast delivery
July 8, 2024
Reply from Ti-GO Bikes
Thank you for this awesome review! We are so pleased to hear that you are happy with the service you received from us!
Brilliant service and great…
Brilliant service and great communication along with good products. Was very happy that the products I was looking for could be bundled, making a small saving, which was a bonus. Ti-Go kept me fully updated after the items were shipped and the products look good quality. Would happily use again.
July 5, 2024
Reply from Ti-GO Bikes
Thank you for this awesome review! We work hard to provide you with the best, products and service, with the best savings too! So pleased to hear you were happy with all that you received from us! We look forward to helping you and your little rider again soon.
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