Ti-GO Bikes Reviews 158

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and suitability for children. Many appreciate the comfort and effective protection offered, which gives them peace of mind. The delivery service is frequently highlighted as quick and efficient, and the company's customer service is consistently described as excellent and responsive. However, some customers were not happy with the quality of certain products, finding them to be less robust than expected and lacking features typically found in adult versions. A few also mentioned that the shipping costs seemed excessive for the size of the package.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers highlighted that the... See more

Quality

Reviewers highlight positive aspects of quality. Customers are pleased with the quality of products, noting... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers appreciate the quick delivery, with... See more

Service

Clients share positive opinions on service, consistently praising the excellent and quick service received.... See more

Based on these reviews

Rated 5 out of 5 stars

Very quick and it does exactly what is advertised. My grandson feels safe and secure in his body armour. He is doing more and more tricks on his scooter and even used the body armour for horse ridin... See more

Company replied

Rated 5 out of 5 stars

Can't recommend Ti-go enough, my son hated the cheap plastic pads on the market and wouldn't wear them, he wanted some like mine so purchased the pads and body armour, he loves it! I feel if he fell o... See more

Company replied

Rated 5 out of 5 stars

Great company. Website is easy to order from, i ordered late on a Wednesday night, needed item by early Saturday morning. Paid for quick delivery. Was delivered Friday morning. Super happy with produc... See more

Company replied

Rated 5 out of 5 stars

Products dispatched immediately and this was my second purchase, both time despatched on the same day I placed the order. Quality of the product is very good, these are designed for little rippers,... See more

Company replied


Company details

  1. Sportswear Store
  2. Bicycle Store

Written by the company

Riding, Scooting and skating, Ti-GO Bikes gives young children the opportunity to ride and gain confidence with our range of clothing and tech. From Bikes to pads we have your rider covered with our built in technologies to maximise performance and comfort. A family run, passionate and exciting brand who aim to keep riding riding earlier, safer and more awesome!


Contact info

4.8

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

Excellent product, communication and rapid delivery.

June 26, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this awesome review! We are so pleased to hear that you are happy with the products and service you received from us.

Rated 5 out of 5 stars

Proper gear for kids who ride

My nearly 3 year old loves his protective wear, he feels like a motorbike rider on his strider. The products are great, only a week or so in but he wears it all every time we ride. Well done team TI-GO! We will be sizing up when necessary.

June 12, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

We're so happy to hear that your little rider is feeling like an absolute pro in his Ti-GO gear! Thank you for this awesome review, we look forward to helping you again soon!

Rated 5 out of 5 stars

Amazing well made Jerseys

Absolutely amazing jerseys and the personalisation is perfect! Can’t wait to give them on Father’s Day! Daddy and daughter can match when shredding!

June 4, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this awesome review! We are delighted to hear that you love your personalised jerseys, there will be some happy faces on Father's Day :o)

Rated 5 out of 5 stars

🔥🤘🏼🔥🤘🏼

My daughter loves her new jersey with our last name on it!! Great quality as always, even her old jersey and shorts got passed down to her little sister and are still in great shape and will be passed down to #3! Would like to see some new shorts.

June 4, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

We are so pleased to hear that you love our personalised jersey as much as we do! And that you continue to be impressed with our quality that we pride ourselves on. Thank you for the awesome review :o)

Rated 5 out of 5 stars

Good experience

Good website, very efficient. Quick delivery and my grandson loves the top!

April 29, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you! We are delighted to hear that your grandson loves his new gear and that you were pleased with our website and service :o)

Rated 5 out of 5 stars

Really Pleased

Website was easy to use. The quality of the knee and elbow protectors is excellent.Really quick delivery which was well packaged and a lovely touch with a little bag of sweets with the children's items. Highly recommended.

March 26, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for taking the time to leave us such a lovely review! We are so pleased to hear that you enjoyed using our website and receiving your items quickly. Our knee and elbow pads really are excellent for little ones, as are the sweeties! :o)

Rated 5 out of 5 stars

I bought my Grandson some cycling…

I bought my Grandson some cycling gloves for his birthday. They are really good quality & would recommend this company again. Exchanged very friendly emails with them & they really care about their customers. We even got a little bag of sweets in the box with the glove. My Grandson loves them & I wouldn't hesitate to buy him something else off this site.

March 13, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this fantastic review :o) We are so pleased that you & your grandson are happy with your gloves ... and the sweets!! And that you were happy with the customer care you received from us here!

Rated 5 out of 5 stars

We love the tigo stuff

We love the tigo stuff!
Just received the padded trousers for my youngest last week and tested them over the weekend. Absolutely brilliant, comfy, great fit, great quality.
Can't wait for bigger sizes to come into stock for my oldest.
We also have tigos knee/elbow pads and nearly evert pair of gloves they sell. Cannot beat this stuff for little Riders!

March 25, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this fantastic review! We are so pleased to hear that you and your children continue to enjoy our products. We look forward to providing you and your little riders with all your cycling protection in the future!

Rated 5 out of 5 stars

Great customer service as always

Great customer service as always. Ordered incorrect size and they sorted it out for me no problem. Already pre ordered more stuff.

March 7, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this fantastic review, we are so pleased that you were happy with the customer service that you received from us :o)

Rated 5 out of 5 stars

Excellent guide for measurement fitment…

Excellent guide for measurement fitment perfect fantastic quality and speedy delivery

February 28, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this 5 Star review, we are happy to hear that you found our measurement guide helpful, and were pleased with your purchase and delivery!

Rated 5 out of 5 stars

Ti-GO is a great brand!

Ti-GO is a great brand, quality bike gear for the little ones..also excellent customer service, responds to emails immediately and always helpful and willing to accommodate.

February 26, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thanks for the awesome review! We are so pleased to hear that you are happy with the quality of our products and the customer service you have received from us :o)

Rated 5 out of 5 stars

Absolutely brilliant service and…

Absolutely brilliant service and products at a good price. Thank you very much.

February 27, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this 5 star review! We are so happy to hear that you are pleased with our service, products and prices!

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service. My son’s racing gloves came packaged with a little bag of Haribo which made his day! Thank you, I will definitely be purchasing my son’s race gear from you!

February 6, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this great review! Glad to hear the sweets went down well! As well as the gloves! Looking forward to providing you with more race gear soon!

Rated 5 out of 5 stars

Excellent biking gear at reasonable…

Excellent biking gear at reasonable price!
My little boy loves wearing it and finds it comfy

January 29, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this amazing review! We love hearing about little ones who love wearing our gear! So pleased that he finds it comfortable :o)

Rated 5 out of 5 stars

Great

Fast delivery, gloves arrived packaged well. Seem true to the measurement sizes (not necessarily age sizes, my 4 year old needed the 2-3 size and her friend also age 4 needed the 4-5 size, so definitely worth measuring). My kids have warm hands for commute to school now.

January 8, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for the awesome review, we are happy to hear that there are no more frozen little fingers on the school run now!

Rated 5 out of 5 stars

Bought these for my grandson and he’s…

Bought these for my grandson and he’s loving them

Service excellent as usual

January 8, 2024
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this amazing review, Paul! We are so pleased to hear that you continue to be impressed with our products and service :o)

Rated 5 out of 5 stars

Brilliant gloves

TiGo gloves are the best! Bought pairs for my 3 year old and my 8 year old and there have been no complaints.

We live in the Highlands where winter riding can be brutal unless you're well wrapped up and these gloves do just the job.

January 15, 2024
Unprompted review
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you so much for this awesome review! We are so happy to hear that your little ones are enjoying their gloves in the cold weather! We can't wait to help you and your little riders again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look